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Student Success Associate Jobs in Indiana (NOW HIRING)

Hawk Techs provide student support services that directly affect student success at the college by offering individualized assistance for various academic technology tools. This assistance is ...

... student success and program excellence. The successful applicant will need to be able to teach on ... associate degree levels). * Deliver classes in both day and evening formats as assigned on a ...

... student success and program excellence. The successful applicant will need to be able to teach on ... associate degree levels). * Deliver classes in both day and evening formats as assigned on a ...

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Student Success Associate information

How does a Student Success Associate typically collaborate with faculty and other campus departments to support students?

Student Success Associates work closely with faculty members, academic advisors, and campus resource centers to provide comprehensive support for students. They often coordinate interventions for at-risk students, facilitate communication between departments, and help develop programs that address academic and personal challenges. This collaborative approach ensures that students receive well-rounded guidance, tailored resources, and timely assistance, ultimately enhancing student retention and success.

What is a Student Success Associate?

A Student Success Associate is a professional who supports students throughout their academic journey to help them achieve their educational goals. They typically provide guidance, resources, and support services such as academic advising, mentoring, and connecting students to campus resources. Their main focus is to improve student retention, satisfaction, and overall success by addressing any barriers students may face. Student Success Associates often work closely with faculty, staff, and other student support services to create a supportive learning environment.

What are the key skills and qualifications needed to thrive as a Student Success Associate, and why are they important?

To thrive as a Student Success Associate, you need a strong background in academic advising, student support services, and familiarity with educational policies, often supported by a bachelor’s degree in education or a related field. Experience with student information systems (SIS), CRM platforms, and virtual communication tools is commonly required. Exceptional interpersonal skills, active listening, and problem-solving abilities help build rapport with students and address their concerns effectively. These skills ensure that students receive the guidance and resources needed to achieve academic and personal success, contributing to higher retention and satisfaction rates.
What are the most commonly searched types of Student Success jobs in Indiana? The most popular types of Student Success jobs in Indiana are:
What are popular job titles related to Student Success Associate jobs in Indiana? For Student Success Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Student Success Associate jobs in Indiana look for? The top searched job categories for Student Success Associate jobs in Indiana are:
What cities in Indiana are hiring for Student Success Associate jobs? Cities in Indiana with the most Student Success Associate job openings:

Human Services Retention and Community Outreach Specialist

Ivy Tech

Sellersburg, IN • On-site

$20/hr

Part-time

Medical, Retirement

Posted 20 days ago


Job description

Support enrollment, retention, completion and student success in the Human Services program. These services include student support, recruitment, internship orientation, student success activities, and compliance with campus, HUMS program policies and accreditation standards.
Salary Range: $20.00 per hour
Primary Responsibilities:
Student Support & Retention
  • Develop and support student success workshops, engagement initiatives, and retention programming for Human Services students.
  • Maintain current knowledge of Human Services program requirements, curriculum updates, institutional policies, and the Human Services program handbook.
  • Support at-risk student interventions and retention efforts through proactive communication and student-centered support.
  • Provide students with information and referrals related to academic support services, financial assistance resources, and campus resources as appropriate.
  • Monitor student progress through communication, outreach, interventions, and documentation while maintaining compliance with FERPA and institutional policies.
  • Coordinate communication and outreach related to student success initiatives, workshops, and support services.
  • Collaborate with Student Affairs, Academic Affairs, faculty, and community partners to support student success initiatives and accurate dissemination of program information.
  • Participate in professional development, advising-related and student success initiatives training to support program and institutional goals.
  • Maintain the Human Services student organization page in IvyLearn, including announcements, orientation materials, quizzes, and student resources in collaboration with the Program Chair.
  • Monitor and assess student success initiatives and provide recommendations to support student engagement, persistence, and program improvement.

Recruitment
  • Participate in campus-wide committees and initiatives as appropriate.
  • Work with faculty, staff, students, and external partners to effectively market the HUMS programs and events.
  • Represent human services program at campus, college and community recruiting events.
  • Create, maintain, and distribute recruiting resources.

Community Outreach & External relationships
  • Develop and maintain relationships with community partners for recruitment efforts and internship placements for the Human Services program.
  • Participate in Human Services Advisory Committee meetings twice per year.

Internship Coordination and Community Partnerships
  • Assist the Program Chair with internship preparation processes, including application guidance and supporting documentation requirements.
  • Assist with internship coordination for HUMS 200, 201, and 202.
  • Track required student documentation and onboarding requirements.
  • Coordinate orientation communication and internship readiness support.
  • Develop and maintain a comprehensive list of active internship sites.
  • Organize and monitor affiliation agreements with community partners.

General Responsibilities:
  • Maintains effective office procedures and efficient workflows, implement policies and procedures set by Ivy Tech; establish and maintain professional relationships with all employees, students, and college contacts.
  • Maintain appropriate inventory of necessary digital forms, ensuring professional appearance of outgoing documents.
  • Assists with records on office supplies and lab equipment.
  • Maintain, operate, and troubleshoot office equipment.
  • Other duties as assigned.

Qualifications:
Bachelor's degree in social work, human services, public health, social sciences, or a related field with three (3) years of experience in student or client support role and three (3) years administrative experience
OR
Associate degree in human services or psychology with five years of experience in student or client support with competencies in the following areas:
  • Case management experience
  • Human Services, Social Work terminology
  • Knowledge of and ability to apply human services theoretical frameworks.
  • Experience with public presentations
  • Competent using technologies including, but not limited to: Microsoft Office, text-messaging systems, virtual applications (Zoom, Teams, etc.), GoogleDocs, Canva, etc.
  • Excellent organizational, communication, human relations, and self-directed work skills within a team environment and ability to keep information confidential.
  • Dependable, responsible, willingness to work and learn, and excellent human relations skills.
  • Ability to travel and be available to work some nights and weekends.

Proudly named a Louisville Business First's 2025 and 2026 Best Places to Work - Ivy Tech Community College, Sellersburg.
Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:
Health & Wellness
  • Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
  • Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

Financial & Retirement Benefits
  • All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

Educational Benefits
  • Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.