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Student Information System Technician Jobs (NOW HIRING)

NCSU

IT Manager, Student Information System

Raleigh, NC · On-site

Posting Information Posting Number PG194837EP Internal Recruitment No Working Title IT Manager, Student Information System Anticipated Hiring Range Commensurate with experience Work Schedule Standard ...

NC State University

Maintaining and enhancing the partnership between the IT systems and the central office business owners and campus community impacting over 50,000 customers of the Student Information System is a ...

Hialeahfl

NY · On-site

$40K - $79K/yr

As needed, the Information System Technician also participates in providing technical support for the City Local Area Networks (LAN), Wide Area Network (WAN), Internet topology, and the provisioning ...

Hutto ISD

Coordinator of Student Information

Hutto, TX · On-site

Student Information Systems Coordinator Provide operational leadership for the district's Student Information Systems (SIS) and Public Education Information Management System (PEIMS) functions by ...

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How much do student information system technician jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for student information system technician in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $31.97 per hour, depending on experience, location, and employer.

What does a student information system technician do?

A Student Information System Technician is responsible for managing, maintaining, and troubleshooting student information systems used by educational institutions. Their duties include ensuring data accuracy, supporting staff and faculty with system-related issues, performing data entry, and generating reports. They may also assist with system upgrades, user training, and maintaining the security of student records. This role is crucial for efficient school operations and compliance with data privacy regulations.

What are the key skills and qualifications needed to thrive as a student information system technician?

To thrive as a Student Information System Technician, you need a solid understanding of database management, attention to detail, and experience with student records processing, typically supported by an associate degree or equivalent experience. Familiarity with student information systems (such as PowerSchool or Infinite Campus), data entry software, and basic troubleshooting tools is essential. Strong problem-solving skills, effective communication, and customer service orientation help you address user issues and collaborate with staff. These skills ensure accurate data management, system reliability, and high-quality support for educational institutions.

What are some common challenges student information system technicians face when supporting staff and faculty users?

Student Information System Technicians often encounter challenges such as troubleshooting data discrepancies, assisting users with varying levels of technical proficiency, and managing frequent system updates or rollouts. Balancing urgent support requests with ongoing system maintenance requires strong organizational skills and clear communication. Technicians must also ensure data privacy and accuracy while collaborating closely with IT, administrative staff, and educators to resolve issues efficiently.

What cities are hiring for Student Information System Technician jobs?

Cities with the most Student Information System Technician job openings:

What are popular job titles related to Student Information System Technician jobs?

For Student Information System Technician jobs, the most frequently searched job titles are:

Infographic showing various Student Information System Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,186 per year, or $27.5 per hour.

IT Manager, Student Information System

Raleigh, NC • On-site

NCSU
Colleges, Universities, and Professional Schools • 5 - 10K employees
Learn more about NCSUexternal

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

Job description

Posting Information
Posting Number PG194837EP Internal Recruitment No Working Title IT Manager, Student Information System Anticipated Hiring Range Commensurate with experience Work Schedule Standard business hours M-F with some nights and weekends as necessary Job Location Raleigh, NC Department Enterprise Application Services About the Department
Enterprise Application Services (EAS) is in the Office of Information Technology (OIT) division at North Carolina State University. EAS is responsible for the design, implementation, operation, enhancement & maintenance of the University's enterprise business applications. This includes: development, operation & maintenance of enterprise administrative systems (Faculty Excellence (FE Portal), Financials, HR, Lab Management, MyPack Portal, Non-Credit (REPORTER), Research Administration (RED), and Student Information Systems, etc.), configuration management, database administration, maintenance, enhancements, and application integration.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
This position performs technical and functional duties associated with application development and provides managerial leadership within the EAS Student Information System (SIS) Team. It is responsible for ensuring exceptional customer service and support. Maintaining and enhancing the partnership between the IT systems and the central office business owners and campus community impacting over 50,000 customers of the Student Information System is a core expectation. This position requires an expert in business process analysis with highly advanced technical solution development skills needed to support highly complex systems and associated integrations across campus. Excellent verbal, written, organization and project management skills are essential.
This team directly supports the SIS Financial Aid module in collaboration with the Office of Scholarships and Financial Aid and the SIS Student Financials module in collaboration with the University Cashier's Office. This position leads initiatives of high complexity and is expected to interact with leadership positions in customer and IT units to ensure that developed solutions align with business needs.
This position manages a team of application analysts performing business process analysis, change request evaluation, functional and technical specification development, coding, unit and system test development and execution, code migration, production support & system maintenance.
Duties and Responsibilities
Functional/Technical Knowledge & Leadership
  • Working manager that participates and supervises a team of application analysts to design, build and/or implement practical, cost effective business solutions. These solutions must seamlessly integrate within a technically complex enterprise system that has broad and institution-wide impacts
  • Research and/or develop new technologies and keep abreast of new technologies to evaluate feasibility for organizational needs
  • Translate high level organizational goals into actionable technical plans and objectives
  • Interpret complex financial and operational reports and data, explain complex business processes and technological functions, advise and inform/persuade data stewards and other policymaking bodies of the appropriate resource and technology solutions
  • Provide technical leadership on various committees and task forces to address audits, disaster recovery, federal and state regulations, and security
  • Ensure that application development efforts align closely with business requirements, from design to delivery, and that applications are user friendly, scalable, secure, and can be efficiently maintained once deployed
  • Maintain a thorough knowledge of the assigned applications' technical and functional capabilities and weaknesses
  • Use persuasion and negotiation to build cooperation and consensus towards decision
  • Work effectively across customers, technical teams, and the enterprise to understand and communicate requirements, status updates, issues, problems, and solutions with a focus on more detailed, "closer to the ground" issues
  • Manage vendor relationships and escalate technical support within vendor organizations as needed

Planning and Organizing
  • Prepare and present detailed development and/or implementation plans for projects and monitor project status
  • Coordinate long-term project planning for large development projects
  • Make significant changes in the organizational structure, methods and procedures to respond to new goals and programs
  • Plan for utilization of staff, equipment and other resources
  • Ensure the development of internal policies and procedures
  • Develop/ensure the development of, and give final approval to, unit rules, standards and guidelines governing quality and quantity of work
  • Determine applicability in controversial or precedent-setting situations
  • Determine budget needs and recommend, with significant influence, priorities based on program mission, costs and projected revenues
  • Prepare comprehensive project plans that encompass the entire software development life cycle (SDLC); ensure these plans dovetail into larger plans as needed
  • Maintain a strong knowledge of the SDLC at NC State University combined with outstanding organization and communication skills
  • Maintain a deep understanding of software development project management methodologies and tools (Microsoft Project, QuickBase, Stat, etc.) and a thorough understanding of project expectations and procedures

Strategic Development & Program Management
  • Define business strategies and contribute to the enterprise's vision (typically through participation in customer strategic planning)
  • Determine needs and establish goals and objectives that incorporate a broad range of internal and external factors when solving problems and making decisions
  • Clearly translate technical issues into understandable terms for audiences with varying degrees of technical expertise so that decisions can be reached; these audiences can include members from all levels of the university
  • Recognize and act on strategic opportunities for success
  • Weigh alternatives and consequences to make informed decisions on long-term operational issues
  • Evaluate organizational readiness and capacity for change and adjust accordingly
  • Continuously evaluate new technology and refine supported applications and solutions to align with customer needs and expectations
  • Clearly communicate plans with current and potential project stakeholders, campus wide.
  • Plan strategically for the adoption of application technologies and independently prioritizes the team's work to best meet the immediate and long term goals of the university
  • Maintain a clear understanding of the organization, the strengths and weaknesses of current processes and a clear understanding of larger organizational priorities
  • Think creatively and communicate effectively in order to contribute in practical ways towards the growth and success of the organization and future strategies

Human Resource Function

  • Recruit, hire and supervise staff and direct the development, enhancement, and maintenance of workflow processes and application support for a varied group of entities
  • Involve the director, other managers and staff in the development and establishment of long and short range goals and priorities for the department, including the development and maintenance of corresponding policies and procedures
  • Facilitate the growth and development of team members
  • Pursue disciplinary actions as needed
  • Review accomplishments to assure that program missions and goals are being met
  • Conduct final review for most difficult, controversial or sensitive work. Ensure team members understand concepts related to the organization's policies
  • Provide coaching, conduct annual performance reviews, and manage the total skill set of the unit. Actively seek resources and opportunities for employee training and growth
  • Determine staffing needs and motivational techniques to build and maintain a productive and cohesive team
  • Provide feedback and mentoring of staff to help them meet future goals and expectations
Other Responsibilities
Qualifications
Minimum Education and Experience
  • Master's degree and at least two years' of relevant experience; or Bachelor's degree with at least three years' of relevant experience; or an equivalent combination of education, training and relevant experience.
  • 12 years of supervisory experience.
Other Required Qualifications
  • Minimum of three (3) years of previous application development experience
  • Experience with Oracle/PeopleSoft and/or Student Information Systems is preferred

Preferred Qualifications
  • Excellent verbal and written communication skills in both technical and non-technical subjects including the ability to communicate effectively at all levels of the organization
  • Strong project management, organizational and time management skills with the ability to manage multiple projects concurrently, set team priorities, meet deadlines, conduct and direct research into IT issues and products, and to take initiative in the development and completion of projects
  • Previous experience in a higher education institution
  • Ability to build consensus among internal and external teams and persuade other decision-makers, make frequent presentations at customer meetings and correspond in writing and verbally to people at all levels of the university
  • Ability to receive and provide constructive criticism when appropriate and mentor/train supervised managers and less experienced managers and team members as necessary
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required No Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 09/01/2026 Anticipated Close Date 9/16/2026; if posting is still active we are accepting and reviewing applications. Special Instructions to Applicants
Please include a resume, cover letter and contact information for at least three professional references.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Position Details
Position Number 00065140 Position Type EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Mandatory - Adverse Weather Mandatory Designation - Emergency Events Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies Department ID 515001 - Enterprise Application Services EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office ...

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About North Carolina State University

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North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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