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Student Concierge Jobs (NOW HIRING)

Highlands College

Support Concierge

Birmingham, AL

$14.50 - $18.75/hr

This is a student employment position. Applicants must be currently enrolled at Highlands College to be eligible. Summary of Responsibilities: The Support Concierge serves as a central support ...

Highlands College

Support Concierge

Birmingham, AL · On-site

$14.50 - $18.75/hr

This is a student employment position. Applicants must be currently enrolled at Highlands College to be eligible. Summary of Responsibilities: The Support Concierge serves as a central support ...

Snhu

Student - Student Center Concierge Desk

Lumberton, NC · On-site +1

$13 - $15/hr

This section should summarize what the student employee will do, who they support, and how the role contributes to the office or campus community. Job Responsibilities List the primary duties and ...

Kline Galland

NIGHT Concierge/Front Desk

Seattle, WA · On-site

$22 - $24/hr

The Concierge/Front Desk serves as the information referral center for all residents, families ... Public Student Loan Forgiveness employer offering relief on your Student Loans! * Employee Referral ...

Kline Galland

NIGHT Concierge/Front Desk

Seattle, WA · On-site

$22 - $24/hr

The Concierge/Front Desk serves as the information referral center for all residents, families ... Public Student Loan Forgiveness employer offering relief on your Student Loans! * Employee Referral ...

Tri-C

Concierge, Nursing

Cleveland, OH

$15 - $19.25/hr

SUMMARY Providesdirect customer service to all guests, visitors, students, faculty, staff ... Ensures Concierge desk and lobby area appears neat and professional, and is fully stocked with ...

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Student Concierge information

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How much do student concierge jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for student concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a student concierge?

Student Concierges are professionals who assist students with a variety of non-academic needs on campus. They provide support services such as answering questions about campus resources, helping with event registration, offering guidance for campus navigation, and sometimes assisting with housing or transportation queries. Essentially, they act as a central point of contact to enhance the student experience by making campus life more accessible and supportive.

What are the key skills and qualifications needed to thrive as a student concierge, and why are they important?

To thrive as a Student Concierge, you need strong customer service abilities, organizational skills, and a background in hospitality or administrative support. Familiarity with scheduling software, CRM systems, and campus resources is typically required. Excellent interpersonal communication, problem-solving abilities, and a friendly demeanor help build trust and rapport with students. These skills ensure students receive timely assistance, feel supported, and have a positive campus experience.

What is the difference between Student Concierge vs Student Advisor?

AspectStudent ConciergeStudent Advisor
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree often preferred; counseling or education background
Work EnvironmentCampus or university setting; customer service-focusedAcademic advising offices; student support services
Employer & Industry UsageUniversities, colleges, student service centersEducational institutions, student affairs departments
Common Search & Comparison IntentUnderstanding roles assisting students with campus servicesGuidance on academic planning and student success

While both roles support students, a Student Concierge primarily assists with campus services and logistics, focusing on customer service. In contrast, a Student Advisor provides academic guidance and counseling to help students achieve their educational goals.

Is a student concierge an entry level job?

A student concierge position is typically considered an entry-level job, suitable for individuals with limited work experience. It often requires strong communication skills, customer service abilities, and a flexible schedule, making it accessible to students or those new to the workforce.

What are some of the most common challenges faced by student concierges, and how can they be effectively managed?

Student Concierges often encounter challenges such as balancing multiple student requests simultaneously, adapting to diverse student needs, and staying informed about campus resources. Effective time management and strong communication skills are key to managing these demands. Building relationships with campus departments and maintaining up-to-date knowledge of services helps Student Concierges provide accurate assistance and resolve issues quickly, ensuring a positive student experience.

What states have the most Student Concierge jobs?

States with the most job openings for Student Concierge jobs include:

What job categories do people searching Student Concierge jobs look for?

The top searched job categories for Student Concierge jobs are:

Student Concierge jobs near you
Infographic showing various Student Concierge job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Campus Concierge

High Point University

High Point, NC • On-site

$13.75 - $17.75/hr

Full-time

Re-posted 2 days ago

High Point University rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

532nd of 618 rated colleges and universities

Job description

High Point University Office of Communication is seeking a Campus Concierge. This position provides HPU students, faculty, staff, and families with first-class customer service and assists in finding solutions to issues of any kind, prioritizing parents and families. Campus Concierge strives to model the value of service. Our goal is to improve the daily lives of the HPU family by providing a single source of knowledge for all campus and community information. The Campus Concierge team requires strong customer service, writing, problem-solving and interpersonal communication. This position represents HPU as the first point of contact for all parent and family phone calls, emails, university events, and questions related to the university. Available Nights and Weekends, Hours vary from 8am-10pm 7 days a week. This position can oversee 40-60 part-time staff as the manager-on-duty which includes hiring, firing, training, approving time in Workday, and providing coaching and feedback.
QUALIFICATIONS:
Education
  • Bachelor's degree preferred in English, Communications, or related field.

Experience and Training
  • 2 years of customer service in a business with a reputation for first class customer service
  • Proficient with Facebook and other social media platforms
  • 1 year of experience in content writing
  • Preferred experience with retail, service industry, or public relations

Knowledge, Skills, Ability:
  • Ability to provide unmatched customer service to HPU families, students, faculty, and staff
  • Ability to communicate in a positive manner
  • Ability to execute multiple job functions
  • Ability to focus on details and prioritize
  • Will require work on weekends and some evenings
  • Proficiency with Microsoft products and willingness to learn various computer programs
  • Proficiency in technology and quick to learn new software
  • Proficiency with communicating on social media with clear, succinct writing skills
  • Strong communication skills

ESSENTIAL FUNCTIONS:
  • Provides extraordinary customer service assisting the HPU family in finding timely solutions to issues of any kind
  • Oversees graduate assistants and student employees to deliver the HPU experience through various mediums including face-to-face, phone calls, emails, app updates, website updates and social media while enhancing the opinion and advocacy of the university
  • Oversees public relations on parent social media platforms including Facebook and Instagram exercising independent judgment and discretion over important public responses and decisions sometimes without reporting to supervisor
  • Collaborates with various departments to ensure a positive and quick resolution to issues and concerns of parents and families
  • Oversees 40-60 part-time staff as the manager-on-duty which includes hiring, firing, training, approving time in Workday, and providing coaching and feedback.
  • Performs office and non-manual work directly related to university operations and its customers including but not limited to data entry and customer service interaction recording and reviewing, invoice processing, purchasing, and print material mailings
  • Maintains processes and standards specific to any of the Concierge desks located throughout campus.
  • Manage concierge desks as managers on duty
  • Reviews scheduling and payroll for all Student Concierge Workers
  • Implements Airport Transportation Program
  • Maintains positive work atmosphere by acting and communicating effectively.
  • Requires a self-starter working independently with strong interpersonal skills
  • Other duties as assigned

ACCOUNTABILITY:
  • Delivers first-class customer service to the HPU family
  • Represents the HPU experience and brand as the first point of contact
  • Monitors and responds as HPU Concierge Connector on HPU Facebook pages in a consistent voice and tone to represent the university

For more information about this position, please contact Brennan Bode, Chief Campus Concierge at bbode@highpoint.edu

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