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Strategy Operations Associate Jobs (NOW HIRING)

Via

Strategy & Operations Associate Principal

Dallas, TX · On-site

$100K - $125K/yr

As a Strategy & Operations Associate Principal on Via's Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage a team of local field ...

Datadog

GTM Strategy/Operations Associate

New York, NY · Hybrid

The GTM Strategy & Operations Associate will join a global team focused on driving Datadog's next phase of growth. In this role, you will identify opportunities for revenue growth, evaluate business ...

Datadog

GTM Strategy/Operations Associate

New York, NY · On-site

$100K - $133K/yr

The GTM Strategy & Operations Associate will join a global team focused on driving Datadog's next phase of growth. In this role, you will identify opportunities for revenue growth, evaluate business ...

Shields Health Solutions

Strategy Associate

Boston, MA · On-site

$105K - $120K/yr

Strategic Operations Associate Location: Boston Metro Area (Highly preferred) Ideal Backgrounds: Investment Banking, Private Equity, Management Consulting, Corporate Strategy, Strategic Finance ...

Shields Health Solutions

Strategy Associate

Boston, MA · On-site

$105K - $120K/yr

Strategic Operations Associate Location: Boston Metro Area (Highly preferred) Ideal Backgrounds: Investment Banking, Private Equity, Management Consulting, Corporate Strategy, Strategic Finance ...

RXinsider LTD.

Strategic Operations Associate Location: Boston Metro Area (Highly preferred) Ideal Backgrounds: Investment Banking, Private Equity, Management Consulting, Corporate Strategy, Strategic Finance ...

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Strategy Operations Associate information

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How much do strategy operations associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for strategy operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What is a strategy operations associate?

Strategy Operations Associates are professionals who support organizations in achieving their business objectives by analyzing processes, developing strategic plans, and ensuring efficient operations. They work across various departments to identify opportunities for improvement, streamline workflows, and implement best practices. Their role often involves data analysis, project management, and collaboration with leadership to drive growth and operational excellence. These associates play a key part in bridging the gap between strategy formulation and execution within a company.

What are the key skills and qualifications needed to thrive as a strategy operations associate?

To thrive as a Strategy Operations Associate, you need strong analytical abilities, business acumen, and a background in business, finance, or a related field, often with a bachelor's degree. Experience with data analysis tools (like Excel, SQL, or Tableau), project management software, and familiarity with process improvement methodologies are typically required. Exceptional communication, problem-solving skills, and adaptability help you effectively collaborate across teams and drive strategic initiatives. These skills are crucial for delivering actionable insights, optimizing operations, and supporting organizational growth.

What are some common challenges strategy operations associates face when driving cross-functional initiatives?

Strategy Operations Associates often encounter challenges in aligning priorities across different teams and ensuring clear communication among stakeholders. Since the role involves coordinating projects with departments like product, finance, and marketing, it’s crucial to manage competing timelines and expectations. Successfully navigating these challenges requires strong problem-solving skills, adaptability, and the ability to build relationships across diverse teams. Proactively facilitating meetings and providing structured updates can help keep everyone on track and foster a collaborative work environment.

What is the difference between Strategy Operations Associate vs Business Analyst?

AspectStrategy Operations AssociateBusiness Analyst
Required CredentialsBachelor's degree, experience in operations or strategyBachelor's degree, often in business, finance, or related fields
Work EnvironmentCorporate strategy teams, cross-functional projectsData analysis, process improvement, reporting
Employer & Industry UsageConsulting firms, tech companies, financeFinance, consulting, tech, healthcare
Common Search & ComparisonFocus on strategic operations and process optimizationFocus on data analysis and business insights

The Strategy Operations Associate and Business Analyst roles often overlap in skills like data analysis and process improvement. However, Strategy Operations Associates typically focus more on implementing strategic initiatives and operational efficiency within organizations, while Business Analysts concentrate on analyzing data to inform business decisions. Both roles are vital in supporting company growth but differ in their core responsibilities and daily tasks.

What cities are hiring for Strategy Operations Associate jobs?

Cities with the most Strategy Operations Associate job openings:

What are the most commonly searched types of Strategy Operations jobs?

The most popular types of Strategy Operations jobs are:

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Strategy Operations Associate jobs near you
Infographic showing various Strategy Operations Associate job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Customer Strategy & Operations Associate

Manhattan, NY • On-site

Duet
501 - 1,000 employees
Learn more about Duetexternal

$90K - $110K/yr

Other

Re-posted 25 days ago

Job description

Duet — Customer Strategy & Operations AssociateAbout us

Duet empowers Nurse Practitioners (NPs) to tackle the primary care crisis by leading their own practices, closing the gap in access while keeping care local. We're a well-funded seed-stage company led by experienced entrepreneurs and Nurse Practitioners, and backed by investors like Lerer Hippeau and Kairos.

We're building a vertically integrated platform to help NP practices thrive as independent businesses. From patient engagement to revenue forecasting, from care delivery to community building, our solutions are driven by data and designed to let NPs focus on what matters most: caring for their communities.

About the role

We're looking for a Customer Strategy & Operations Associate to join our growing Operations team. You'll be a trusted partner to our NP practices, supporting their onboarding, day-to-day success, and ongoing growth on the Duet platform. This is a relationship-first role — you'll be the friendly, reliable face that practices turn to with questions, challenges, and wins.

You’ll work closely with senior members of the team, learning our playbooks and applying them to help practices thrive. This is a great fit for someone early in their career who is energized by working directly with customers, has strong attention to detail, and wants to grow inside a fast-paced healthcare startup.

Key Responsibilities
  • Relationship Management: Serve as a primary day-to-day point of contact for a portfolio of NP practices. Build warm, trust-based relationships that make practices feel supported and set up for success.
  • Customer Onboarding Support: Guide new practices through the Duet onboarding process, following established workflows and ensuring a smooth, positive launch experience.
  • Practice Check-ins & Communication: Conduct regular check-ins with practices to track progress, surface concerns, and connect them to the right resources. Keep practices informed and engaged.
  • Account Growth: Partner with practices to drive adoption of Duet's platform features and identify opportunities for growth — whether that's expanding their patient panel, activating new services, or deepening engagement with their community.
  • Data & Reporting: Pull and organize practice data to support performance tracking and customer reviews. Assist in preparing materials for practice meetings and business reviews.
  • Issue Resolution: Triage and respond to practice questions and issues, escalating to senior team members when needed. Follow standard procedures to resolve routine problems quickly and accurately.
  • Internal Coordination: Work cross-functionally with Billing, Clinical, and Product teams to route customer needs and close open loops on behalf of practices.
  • Playbook Execution: Apply established templates, tools, and best practices developed by the broader Customer Strategy team to deliver consistent, high-quality customer experiences.
What you bring
  • 1–3 years of experience in a customer-facing role — customer success, account management, client services, or a related field. Healthcare or startup experience is a plus.
  • Genuine warmth and a service mindset — you get energy from helping people and making their day easier
  • Strong organizational skills and attention to detail; you can manage multiple relationships and follow through reliably
  • Comfort with data and basic analysis — you're at ease in Excel or Google Sheets and can work with reports and dashboards
  • Clear, thoughtful communicator — written and verbal
  • Eagerness to learn in a structured but evolving environment, with guidance from senior teammates
  • High EQ, low ego, and a bias toward action
Who will thrive here
  • People who genuinely enjoy building relationships and being a reliable partner to others
  • Detail-oriented doers who follow through and raise their hand when they need help
  • Folks with a heart for healthcare and curiosity about the business side of primary care
  • Early-career professionals who want to grow inside a mission-driven team

This role is hybrid out of NYC. The salary range for this role is $90,000-$110,000 per year pus equity.

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