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Strategy And Operations Manager Jobs in Arizona (NOW HIRING)

Operations Manager

Mesa, AZ · On-site

$55K - $65K/yr

About the Job We're searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campus's overall strategic direction. This role ...

Collaborates with and leads Branch Operation Managers (BOMs), General Managers (GMs), Field Service Managers (FSMs), and corporate departments to deliver key strategic initiatives by implementing ...

Collaborates with and leads Branch Operation Managers (BOMs), General Managers (GMs), Field Service Managers (FSMs), and corporate departments to deliver key strategic initiatives by implementing ...

Collaborates with and leads Branch Operation Managers (BOMs), General Managers (GMs), Field Service Managers (FSMs), and corporate departments to deliver key strategic initiatives by implementing ...

... to the day-to-day operations of the facility including the overseeing and management of the ... Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic ...

Operations Manager- for our Upcoming Paradise Valley Club Here We GROW Again! Are you ready to step ... Someone who embraces member retention strategies, including cancel-save processes, follow-up calls ...

This role develops and implements operational strategies that support organizational goals, improve ... The Operations Manager provides leadership to operational departments, manages resources, oversees ...

... to the day-to-day operations of the facility including the overseeing and management of the ... Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic ...

Operations Manager Work model:On-Site Location:Phoenix, AZ, USA Shift:First shift Job level:Manager ... improves strategic thinking and cultivates leadership. Any applicant may request a reasonable ...

Operations Manager- for our Upcoming Mesa Grand Club Here We GROW Again! Are you ready to step into ... Someone who embraces member retention strategies, including cancel-save processes, follow-up calls ...

Operations Manager- for our Upcoming Ahwatukee Club Here We GROW Again! Are you ready to step into ... Someone who embraces member retention strategies, including cancel-save processes, follow-up calls ...

Up to $125k The Operations Manager provides second-line leadership support to the Group Operations ... Support the Group Director in strategic planning and execution of operational projects. Skills and ...

Showing results 21-40

Strategy And Operations Manager information

See Arizona salary details

$51.7K

$116.2K

$202.7K

How much do strategy and operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for strategy and operations manager in Arizona is $116,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,900.00 and $146,800.00 per year, depending on experience, location, and employer.

Is a strategy and operations manager a high paying job?

Strategy and operations managers typically earn higher salaries compared to many other management roles due to their strategic responsibilities and leadership requirements. Salaries vary by industry, experience, and location, but they generally fall within the upper-middle to high-income range for managerial positions. Advanced skills in data analysis, project management, and business strategy can also influence compensation levels.

What are some common challenges faced by a strategy and operations manager, and how can they effectively address them?

Strategy and Operations Managers often encounter challenges such as aligning cross-functional teams, implementing process improvements, and adapting to rapidly changing business priorities. Successfully addressing these challenges requires strong communication skills, the ability to manage multiple stakeholders, and a data-driven approach to decision-making. Building strong relationships across departments and maintaining flexibility in problem-solving are essential for driving organizational success and ensuring smooth execution of strategic initiatives.

How much do strategy and operations managers make?

Strategy and operations managers in the US typically earn a median annual salary of around $100,000 to $130,000, with experienced professionals and those in senior roles earning higher. Compensation varies based on industry, location, company size, and individual experience, and may include bonuses and benefits.

What are the key skills and qualifications needed to thrive as a strategy and operations manager, and why are they important?

To thrive as a Strategy and Operations Manager, you need strong analytical skills, business acumen, project management experience, and typically a bachelor's or master's degree in business, finance, or a related field. Familiarity with data analysis tools (such as Excel, Tableau, or SQL), project management software, and sometimes certifications like PMP or Six Sigma are valuable. Exceptional communication, leadership, and problem-solving abilities help you influence teams and drive successful change initiatives. These skills ensure effective strategic planning, efficient operations, and the ability to deliver measurable business results.

What is a strategy and operations manager?

Strategy and Operations Managers are professionals responsible for developing and implementing business strategies that streamline operations and drive organizational growth. They analyze business processes, identify areas for improvement, and coordinate cross-functional teams to achieve strategic goals. These managers often work closely with top executives to align operational activities with the company's long-term vision and ensure efficiency across departments. Their role typically involves data analysis, project management, and leadership to support business objectives.
What are popular job titles related to Strategy And Operations Manager jobs in Arizona? For Strategy And Operations Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Strategy And Operations Manager jobs in Arizona look for? The top searched job categories for Strategy And Operations Manager jobs in Arizona are:
What cities in Arizona are hiring for Strategy And Operations Manager jobs? Cities in Arizona with the most Strategy And Operations Manager job openings:
Infographic showing various Strategy And Operations Manager job openings in Arizona as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 88% In-person, 5% Hybrid, and 7% Remote job distribution, with an average salary of $116,168 per year, or $55.9 per hour.

Operations Manager

IntouchCX

Mesa, AZ • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 14 days ago


IntouchCX rating

5.0

Company rating: 5.0 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

53rd of 71 rated call and contact centers


Job description

About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we've scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About the Job
We're searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campus's overall strategic direction. This role will execute day-to-day operational activities including managing Key Performance Indicators (KPIs), managing Service Levels and coaching and recruiting Team Leaders.
As Operations Manager, You Will...
  • Ensure proper planning, staffing and direction of the operational functions
  • Manage and supervise teams
  • Ensure proficient training, professional development and employee engagement to prepare, grow and retain employees
  • Manage operational performance to meet KPI targets and Service Level Agreements through optimum quality and service
  • Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas
  • Develop customized reporting to measure and track operational statistics, data and results
  • Develop solutions to improve business performance and partner success
  • Use analytics, investigation and reasoning to quickly develop solutions for ad hoc issues
  • Motivate teams through relationship building and real-time coaching
  • Develop and deploy incentive programs to motivate employees to achieve desired outcomes
  • Authorize and coordinate changes in staffing schedules by collaborating with the Operations Support Team and/or Workforce Management Team
  • Collaborate with other departments within the organization (HR, IT, etc) to resolve issues
  • Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings

As Operations Manager, You Have...
  • Completion of post-secondary education (a major in Business or Commerce will be considered an asset)
  • A minimum of 5 years of experience in the contact center industry
  • At least 3 years of experience in an Operations Management role overseeing front-line employees
  • Experience in client relationship management and employee development/coaching
  • Experience dealing with escalated issues in a contact center capacity
  • The ability to successfully work across cross-functional teams
  • A positive work ethic and commitment to achieve the best possible outcomes
  • The passion to be a role model that exemplifies our 10 Things (cultural values)
  • Possess exceptional time management, organizational and prioritization skills to complete work in a timely manner
  • Excellent communication skills; listening, verbal and written
  • Ability to assess the "big picture" and draw connections between inputs and outputs
  • Possess leadership qualities such as critical thinking and problem solving to aid in overcoming difficult situations
  • Ability to use spreadsheet applications to maintain and develop operational and financial data reporting
  • Ability to type 30 WPM with accuracy
  • Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
  • Strong knowledge of Google Suite (Sheets, Slides, Docs, Drive) preferred

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
U.S Department of Labor Posters
Benefits of Working as a Operations Manager...
  • Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
  • Amazing career growth opportunities

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