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Strategic Relationship Manager Jobs in Indiana (NOW HIRING)

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Strategic Relationship Manager information

See Indiana salary details

$26.6K

$76.8K

$133.7K

How much do strategic relationship manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for strategic relationship manager in Indiana is $76,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $100,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a strategic relationship manager?

To thrive as a Strategic Relationship Manager, you need expertise in client relationship management, business development, and strategic planning, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce and data analysis tools is typically required, along with experience in contract negotiation. Exceptional communication, problem-solving, and stakeholder management skills help you build trust and foster long-term partnerships. These abilities are essential for driving business growth, ensuring client satisfaction, and achieving organizational objectives.

What is the difference between Strategic Relationship Manager vs Client Relationship Manager?

AspectStrategic Relationship ManagerClient Relationship Manager
Primary FocusBuilding long-term strategic partnerships and driving business growthManaging day-to-day client interactions and satisfaction
Required SkillsStrategic planning, negotiation, industry knowledgeCustomer service, communication, problem-solving
Work EnvironmentCorporate, B2B, high-level meetingsCustomer service centers, client sites
CertificationsBusiness or industry-specific certifications often preferredCustomer service or sales certifications beneficial

While both roles involve managing relationships, the Strategic Relationship Manager focuses on developing long-term strategic partnerships and business growth, whereas the Client Relationship Manager emphasizes maintaining daily client satisfaction and service. The roles often overlap but differ in scope and strategic depth.

What are some common challenges faced by strategic relationship managers, and how can they be addressed?

Strategic Relationship Managers often face challenges such as balancing the needs of multiple stakeholders, managing expectations, and navigating complex organizational structures. Building strong communication channels and setting clear objectives with both clients and internal teams are essential strategies for overcoming these hurdles. Additionally, staying proactive in identifying potential issues early and continuously nurturing relationships can help ensure long-term success in the role.

What does a strategic relationship manager do?

A Strategic Relationship Manager is responsible for building and maintaining long-term partnerships with key clients or stakeholders to drive business growth. Their role involves understanding client needs, identifying opportunities for collaboration, and ensuring client satisfaction through effective communication and problem-solving. They often work closely with sales, marketing, and product teams to align company offerings with client goals. By managing and nurturing important relationships, they help contribute to the organization's strategic objectives.
What are popular job titles related to Strategic Relationship Manager jobs in Indiana? For Strategic Relationship Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Strategic Relationship Manager jobs in Indiana look for? The top searched job categories for Strategic Relationship Manager jobs in Indiana are:
What cities in Indiana are hiring for Strategic Relationship Manager jobs? Cities in Indiana with the most Strategic Relationship Manager job openings:
Strategic Relationship Manager jobs near you
Infographic showing various Strategic Relationship Manager job openings in Indiana as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $76,796 per year, or $36.9 per hour.

Client Relationship Manager II

Cox Fleet

Indianapolis, IN • On-site

Full-time

Posted 8 days ago

Job description

Cox Fleet keeps your fleet moving.

*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS2 to 317-597-8130 ***

Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.

Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Cox Fleet is currently hiring a Client Relationship Manager II for Telematic Operations, The Client Relationship Manager will be responsible for overseeing and optimizing the performance of connected vehicle services provided to external customers. This role requires a strong analytical mindset, excellent customer relationship skills, and a deep understanding of connected vehicle systems.

  • Take ownership of specific telematic customer accounts with the primary focus being on connected vehicle solutions.
  • Develop customer trust and relationships with key decision makers to develop growth opportunities and support customer retention.
  • Work to understand the needs and priorities of the customer and identify potential areas of improvement.
  • Manage customer inquiries and disputes.
  • Work with all Cox departments to explore customer relationship growth and resolve customer issues.
  • Communicate with customers throughout the process of dispute resolution and negotiations.
  • Perform daily reviews of customer reports as well as events flagged for quality control issues.
  • Identify current issues and potential issues and address appropriate members of the operations and sales teams to ensure corrective actions are made in support of proper procedures/processes.
  • Prepare and present Business Reviews as well as Project Insight reviews.
  • Take key role in Project Insight reviews participating in meetings to assemble presentations as well as attending customer meetings where applicable.
  • Travel to customer sites as relationship support requires.
  • Participate in customer site visits to Cox and lead operational tours.
  • Proactively engage with customers, providing recommendations backed by supporting data.
  • Continuously monitor and analyze the performance of connected vehicle systems used by external customers to ensure optimal functionality and efficiency.
  • Build and maintain strong relationships with customers, understand their needs and ensuring their satisfaction with connected vehicle services.
  • Analyze connected vehicle data to identify trends, issues, and opportunities for improvement.
  • Prepare and present detailed performance reports to customers and internal stakeholders.
  • Develop and implement strategies to improve the performance and reliability of connected vehicle services.
  • Provide technical support and troubleshooting for customers connected vehicle systems.
  • Educate customers on the use and benefits of connected vehicle systems, providing training as needed.
  • Ensure that all connected vehicle operations comply with relevant security and privacy regulations.
  • Work closely with boundary partners within the organization to provide the best support and/or solution for the customer.
  • Continuously seeking opportunities to innovate and improve connected vehicle services and operations.
  • Other duties and projects, as assigned.

QUALIFICATIONS

Minimum

  • Bachelor’s degree in a related discipline and 2 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and up to 2 years’ experience; or 6 years’ experience in a related field
  • Excellent skills to work effectively with teams throughout organization

Preferred

  • Degree in related discipline strongly desired

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