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Strategic Key Account Manager Jobs in Utah (NOW HIRING)

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Strategic Key Account Manager information

What is the difference between Strategic Key Account Manager vs Customer Success Manager?

AspectStrategic Key Account ManagerCustomer Success Manager
Primary FocusBuilding long-term strategic relationships with key clientsEnsuring customer satisfaction and retention post-sale
Work EnvironmentSales-driven, client-facing, often in B2B industriesCustomer support, onboarding, and ongoing client engagement
Required CredentialsSales experience, industry knowledge, sometimes sales certificationsCustomer service skills, communication, sometimes certifications in customer success

While both roles focus on client relationships, the Strategic Key Account Manager emphasizes strategic sales and growth with key clients, whereas the Customer Success Manager concentrates on customer satisfaction and retention after the sale. Both roles are vital for business growth but differ in their core responsibilities and focus areas.

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Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Description

Do you have the drive to turn retail partnerships into market-leading success stories?

SnapLock Industries is seeking an ambitious Key Account Manager for our Garage Products to accelerate our growth across North America's retail and ecommerce landscape. As the face of our garage flooring modular tile business, you'll cultivate relationships with top-tier accounts, identify emerging market opportunities, and execute strategies that expand our footprint with leading retailers and automotive industry partners. If you enjoy combining strategic thinking with hands-on business development, we'd love to hear from you.

Your Day to Day

Craft and execute a comprehensive e-commerce sales strategy to boost corporate goals in the national retail sector. This includes growing current accounts and locating and on-boarding new accounts. 

Foster and maintain robust relationships with key accounts, ensuring excellence in service and client satisfaction. 

Engage in high-level contract negotiations and formulate agreements to amplify profits and growth. 

Guide the development of new products based on in-store client feedback and industry trends. 

Liaise closely with the marketing and product teams to ensure sales strategies are fully integrated with broader company objectives. 

Employ sophisticated sales forecasting techniques to achieve and exceed sales targets. 

Conduct periodic assessments of business performance and adjust strategies to reflect market dynamics and company goals. 

Establish and cultivate relationships with key stakeholders within customer accounts. 

Identify and exploit growth opportunities within the e-commerce retail environment. 

Guarantee the timely and successful delivery of our product solutions according to retailer needs and objectives. 

Lead a strategic account planning process that meets the company's and clients' financial targets and performance objectives. 

Demonstrate a strong commitment to 5S organizational principles 

What We Would Love About You

Proven success as a Key Account Manager, National Sales Director, or similar sales leader, preferably within the garage flooring, home improvement, or related industries.

Experience managing and growing strategic retail and ecommerce accounts, including familiarity with platforms such as Amazon, Costco, and Home Depot.

Demonstrated ability to build strong customer relationships and influence stakeholders at all levels, from buyers to executive leadership.

Skilled at identifying customer needs and developing solutions that drive mutual business success.

Strong project management capabilities, with the ability to balance multiple priorities and commitments in a fast-paced environment.

Exceptional communication, presentation, listening, and negotiation skills.

Results-driven, self-motivated, and energized by meeting and exceeding sales objectives.

A collaborative team player who works effectively across functions to deliver results.

Detail-oriented and highly customer-focused, with a commitment to providing an outstanding partner experience.

Bachelor's degree in Business Administration, Sales, or a related field preferred.

Willingness and ability to travel as needed to strengthen customer relationships and support business growth.

What You Would Love About Us 

Medical, Dental, Vision, Life, Disability Insurances - even Pet Insurance!

401K with generous company match

3 Weeks of Paid Time Off + 10 Company Paid Holidays

Champion of the Month program, Service Awards, Birthday recognition

Financial wellness planning (Employer paid!)