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Storis Jobs (NOW HIRING)

Gardner-White

Customer Service Representative

Canton, MI · On-site

$14.75 - $20.25/hr

Research various software platforms and social media such as Storis, Podium, Dispatch Track, Facebook, and Instagram to input pertinent information and respond daily. * Develop a deep understanding ...

Gardner-White

Customer Service Representative

Utica, MI · On-site

$14.50 - $19.75/hr

Research various software platforms and social media such as Storis, Podium, Dispatch Track, Facebook, and Instagram to input pertinent information and respond daily. * Develop a deep understanding ...

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How much do storis jobs pay per year?

As of Aug 16, 2026, the average yearly pay for storis in the United States is $113,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $126,500.00 per year, depending on experience, location, and employer.

What is a Storis specialist?

A Storis Specialist is a professional who works with the Storis software platform, which is a leading enterprise resource planning (ERP) solution designed for retailers, particularly in the home furnishings industry. They are responsible for configuring, maintaining, and optimizing the Storis system to support business operations such as inventory management, point-of-sale, accounting, and customer relationship management. Storis Specialists also provide training and support to staff, analyze business processes, and help implement new features or updates. Their role is critical for ensuring the software is used effectively to improve efficiency and drive business results.

What are the key skills and qualifications needed to thrive as a Storis specialist?

To thrive as a Storis Software Specialist, you need a strong understanding of retail operations, inventory management, and experience with enterprise resource planning (ERP) systems, often supported by relevant IT or business degrees. Familiarity with the Storis software platform, SQL databases, and troubleshooting tools is typically required, along with certifications or training in Storis or similar retail software. Excellent problem-solving skills, attention to detail, and effective communication are important soft skills for collaborating with both technical teams and end-users. These skills ensure efficient system implementation, user support, and optimized business processes within retail environments.

What are some typical challenges faced by a Storis implementation specialist during new software rollouts?

Storis Implementation Specialists often encounter challenges such as aligning the software’s capabilities with unique client business processes, managing tight project timelines, and ensuring effective communication among stakeholders. They frequently need to troubleshoot unexpected technical issues and provide user training to teams with varying levels of tech proficiency. Success in this role relies on adaptability, strong project management skills, and a collaborative approach with both internal teams and client representatives.
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Storis jobs near you
Infographic showing various Storis job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% Physical job distribution, with an average salary of $113,560 per year, or $54.6 per hour.

Customer Service Representative

Gardner-White Furniture

Utica, MI • On-site

$14.50 - $19.75/hr

Part-time

Posted 29 days ago

Job description

Description:

Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for serving as the primary point of contact for customers, assisting them with inquiries, and purchases, and resolving any issues or concerns they may have. This individual will play a crucial role in delivering a positive shopping experience and building long-term relationships with our customers.


Job Responsibilities:

  • Greet customers warmly in person and over the phone and assist them with product inquiries, pricing, and availability.
  • Work to resolve issues and ensure customer satisfaction, escalating complex matters to management when necessary.
  • Partner with Gardner White stores to take overflow calls, assist with administrative duties as assigned, and coordinate with internal departments.
  • Research various software platforms and social media such as Storis, Podium, Dispatch Track, Facebook, and Instagram to input pertinent information and respond daily.
  • Develop a deep understanding of our furniture products, including features, materials, and styles.
  • Stay updated on product inventory, promotions, and sales events to provide accurate information to customers.
  • Other duties as assigned.

Supervisory Responsibilities:

This position does not have supervisory responsibilities.


Work Environment:

This job operates in a retail office setting.

Requirements:

Physical Demands:

The employee will regularly be standing, walking, bending,


Qualifications needed to perform this position:

  • High School diploma or equivalent
  • 1 year of customer service and/or call center experience preferred but not required
  • Strong problem-solving abilities and ability to remain calm under pressure.
  • Friendly and approachable demeanor with a passion for helping others.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Knowledge of furniture products and industry trends is a plus.
  • Strong computer skills and Microsoft Office experience
  • Cash handling and/or accounting experience a plus

Position Type/Expected Hours of Work:

This is a part-time position working either AM or PM based on the needs of the business.

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