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Storis Jobs (NOW HIRING)

Levin Furniture

Office Associate

PA · On-site

$16/hr

Accurately enters information regarding sales transactions and order information into Storis system. * Verifies all information related to orders is accurate; identifies and corrects discrepancies.

Levin Furniture

Office Associate

State College, PA

$16/hr

Accurately enters information regarding sales transactions and order information into Storis system. * Verifies all information related to orders is accurate; identifies and corrects discrepancies.

American Furniture Warehouse

Receiving Associate

Conroe, TX · On-site

$16 - $29.71/hr

Receiving Associate III: * Performs all Receiving Associate I & II duties while training all associates, running advanced STORIS functions, managing transfers, reporting empty containers, completing ...

Gardner White Furniture

$14.50 - $19.75/hr

Research various software platforms and social media such as Storis, Podium, Dispatch Track, Facebook, and Instagram to input pertinent information and respond daily. * Develop a deep understanding ...

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How much do storis jobs pay per year?

As of May 31, 2026, the average yearly pay for storis in the United States is $113,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $126,500.00 per year, depending on experience, location, and employer.

What is a Storis job?

A Storis job typically refers to a position involving the use of STORIS software, a retail management system designed for furniture, bedding, and appliance retailers. Roles may include software support, implementation, development, or business analysis to help retailers optimize operations. Employees in these positions often work with inventory management, point-of-sale systems, and customer relationship management.

What are the key skills and qualifications needed to thrive as a Storis Software Specialist, and why are they important?

To thrive as a Storis Software Specialist, you need a strong understanding of retail operations, inventory management, and experience with enterprise resource planning (ERP) systems, often supported by relevant IT or business degrees. Familiarity with the Storis software platform, SQL databases, and troubleshooting tools is typically required, along with certifications or training in Storis or similar retail software. Excellent problem-solving skills, attention to detail, and effective communication are important soft skills for collaborating with both technical teams and end-users. These skills ensure efficient system implementation, user support, and optimized business processes within retail environments.

What are some typical challenges faced by a Storis Implementation Specialist during new software rollouts?

Storis Implementation Specialists often encounter challenges such as aligning the software’s capabilities with unique client business processes, managing tight project timelines, and ensuring effective communication among stakeholders. They frequently need to troubleshoot unexpected technical issues and provide user training to teams with varying levels of tech proficiency. Success in this role relies on adaptability, strong project management skills, and a collaborative approach with both internal teams and client representatives.

What is a Storis Specialist?

A Storis Specialist is a professional who works with the Storis software platform, which is a leading enterprise resource planning (ERP) solution designed for retailers, particularly in the home furnishings industry. They are responsible for configuring, maintaining, and optimizing the Storis system to support business operations such as inventory management, point-of-sale, accounting, and customer relationship management. Storis Specialists also provide training and support to staff, analyze business processes, and help implement new features or updates. Their role is critical for ensuring the software is used effectively to improve efficiency and drive business results.
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Storis jobs near you
Infographic showing various Storis job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $113,560 per year, or $54.6 per hour.
Customer Experience Advisor, Delivery & Restoration

Customer Experience Advisor, Delivery & Restoration

BROAD RIVER RETAIL

Fort Mill, SC

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Customer Experience Advisor, Delivery and Restoration

AT A GLANCE

Broad River Retail is looking for a dedicated Customer Experience Advisor to join our elite problem-solving team in the Contact Center. This position serves as a critical point of contact for customer service and delivery issues, escalations, and highly visible or sensitive cases. You will also take the lead in communicating with customers and internal business partners via email, phone, and other platforms to resolve service and delivery matters. Candidates must have a positive, solution-oriented mindset and the ability to think critically to improve overall productivity and efficiency

DAY IN THE LIFE AS A MEMORY MAKER

  • Take ownership and effectively manage multiple customer cases related to service, delivery, and restoration through resolution using multiple systems (e.g., Ashley Direct, STORIS, Package AI, Freshdesk).
  • Utilize the STORIS system to manage and maintain your individual Book of Business (BOB) efficiently
  • Provide outstanding customer service by clearly communicating resolutions and next steps to customers and internal business partners in both verbal and written forms. Handle escalated service, repair, or delivery issues with professionalism and grace.
  • Conduct root cause analysis and provide proactive solutions to prevent similar issues for future customers.
  • Foster collaboration across departments, including Retail, Operations, Delivery, and Customer Care.
  • Actively achieve or exceed established performance metrics.
  • Prepare case summaries, insights, and recommendations for senior leadership.
  • Maintain a balance between company policy and customer needs through problem-solving and creative thinking.
  • Participate in team meetings, contribute to ongoing process improvements, and support new initiative

WORKPLACE ENVIRONMENT

Schedule:

  • Full-time

Work Setup:

  • Remote position following onsite training, with occasional onsite team meetings. Employees must arrange a distraction-free workspace for virtual meetings and calls.

Physical Requirements:

  • Extended periods of sitting, standing, and moving may be required

PERKS AND BENEFITS

  • Competitive salary (based on experience).
  • Monthly bonus opportunities.
  • Medical, dental, vision, and life insurance.
  • Paid time off, 401(k) with company match, and paid holidays.
  • 40% employee discount at Ashley HomeStore.
  • Opportunities for career growth and advancement.
  • Fun team-building events, social gatherings, book clubs, and competitions with great prizes!
  • Scholarship fund, paid time off for volunteering and voting, and purpose-driven events with inspiring speakers.

OUR CULTURE AND COMMITMENT

At Broad River Retail, we believe in "Furnishing Life's Best Memories." Our Memory Makers foster meaningful connections, not only with our guests but also within their families, communities, and teams. We take pride in creating a diverse, inclusive, and growth-oriented workplace where everyone feels valued and respected. As the largest Ashley Furniture HomeStore licensee in the Carolinas and Georgia, Broad River Retail is committed to excellence, innovation, and delivering a premier customer experience. Join our journey and be part of a team that's transforming the industry while building a vibrant and supportive workplace.

QUALIFICATIONS

Experience:

  • 3+ years in a high-volume customer service or call center role, with a proven ability to manage escalated situations.

Skills:

  • Strong decision-making and problem-solving abilities.
  • Exceptional communication skills (verbal and written).
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with ERP/order management systems preferred.
  • Ability to maintain composure and professionalism in fast-paced, stressful situations.
  • Strong organizational skills and a keen attention to detail. o Emotional intelligence and conflict resolution capabilities.
  • Mindset: A positive, "can-do" attitude with a sense of urgency and passion for helping others.

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