The Manager of Commercial Operations is responsible for leading and optimizing the Business Customer Support and Business Service Delivery teams to ensure an outstanding customer experience ...
The Manager of Commercial Operations is responsible for leading and optimizing the Business Customer Support and Business Service Delivery teams to ensure an outstanding customer experience ...
The Manager of Commercial Operations is responsible for leading and optimizing the Business Customer Support and Business Service Delivery teams to ensure an outstanding customer experience ...
Quick apply
The Manager of Commercial Operations is responsible for leading and optimizing the Business Customer Support and Business Service Delivery teams to ensure an outstanding customer experience ...
The Manager of Commercial Operations is responsible for leading and optimizing the Business Customer Support and Business Service Delivery teams to ensure an outstanding customer experience ...
The Manager of Commercial Operations is responsible for leading and optimizing the Business Customer Support and Business Service Delivery teams to ensure an outstanding customer experience ...
Manager of Market Operations
Kansas City, MO · On-site
$57.69 - $79.33/hr
Oversee hiring and training of Center Managers and build a culture of team accountability. * Partner with the Market Medical Director to align business operations with clinical strategy for optimal ...
Manager of Market Operations
Kansas City, MO · On-site
$57.69 - $79.33/hr
Oversee hiring and training of Center Managers and build a culture of team accountability. * Partner with the Market Medical Director to align business operations with clinical strategy for optimal ...
Manager of Business Operations
Fenton, MO · On-site
Oversee and manage the daily workload and workflow of team members * Ensure that performance thresholds are consistently met and operational efficiency is maintained * Address and resolve personnel ...
Quick apply
Manager of Business Operations
Fenton, MO · On-site
Oversee and manage the daily workload and workflow of team members * Ensure that performance thresholds are consistently met and operational efficiency is maintained * Address and resolve personnel ...
Manager of Development Operations
Saint Louis, MO · Hybrid
$57K - $63K/yr
Position Summary The Manager of Development Operations is responsible for maintaining and developing further operational strength for the Development Department, ensuring our team can provide a high ...
Manager of Development Operations
Saint Louis, MO · Hybrid
$57K - $63K/yr
Position Summary The Manager of Development Operations is responsible for maintaining and developing further operational strength for the Development Department, ensuring our team can provide a high ...
Store Manager
Kansas City, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
Kansas City, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
Liberty, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
Liberty, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
Jennings, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
Jennings, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
Hannibal, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
Hannibal, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
Liberty, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
Liberty, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
Grandview, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
Grandview, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
Kansas City, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
Kansas City, MO · On-site
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager
$11 - $16/hr
You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects ...
Store Manager Of Operations information
What does a store manager of operations do?
A Store Manager of Operations oversees the daily functioning of a retail store, ensuring that all departments run smoothly and efficiently. Their responsibilities include managing staff, optimizing store processes, maintaining inventory, meeting sales goals, and ensuring excellent customer service. They also handle budgeting, scheduling, and compliance with company policies and safety regulations. Ultimately, this role is crucial for achieving the store's operational and financial objectives.
What are the key skills and qualifications needed to thrive as a store manager of operations, and why are they important?
To thrive as a Store Manager of Operations, you need strong leadership, organizational skills, retail management experience, and often a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Exceptional communication, problem-solving, and team motivation abilities set standout managers apart. These skills ensure efficient store operations, high customer satisfaction, and achievement of sales and operational targets.
What are some common challenges a store manager of operations faces, and how can they address them effectively?
One common challenge for a Store Manager of Operations is balancing daily operational demands with long-term strategic goals, such as staff development and process improvement. Managing a diverse team, meeting sales targets, and ensuring adherence to company policies can also be demanding, especially during peak business hours. Effective communication, strong delegation skills, and a proactive approach to problem-solving help managers overcome these challenges. Staying organized and regularly reviewing store performance metrics enable managers to identify and address issues quickly, ensuring smooth store operations.
What is the difference between Store Manager Of Operations vs Store Supervisor?
| Aspect | Store Manager Of Operations | Store Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple store locations, manages operations, staff, and sales strategies | Supervises daily store activities, manages staff, and ensures customer service |
| Required Credentials | High school diploma or equivalent; experience in retail management; leadership skills | High school diploma or equivalent; experience in retail or customer service |
| Work Environment | Corporate office and multiple retail locations | Single retail store |
| Industry Usage | Common in retail chains and large retail companies | Common in individual retail stores and smaller chains |
The Store Manager Of Operations typically oversees multiple stores and focuses on strategic management, while the Store Supervisor manages daily store activities and staff within a single location. Both roles require retail experience and leadership skills, but their scope and responsibilities differ significantly.
Is a store manager of operations a high paying job?
A store manager of operations typically earns a competitive salary that varies based on industry, location, and experience. While it can be a well-paying role, salaries often range from moderate to high depending on the size of the store and company, with additional benefits such as bonuses and performance incentives. It is generally considered a managerial position with potential for increased earnings with experience and responsibility.
What is the difference between a store manager and a store manager of operations?
A store manager is responsible for the daily operations, staff management, and customer service at a specific store location. A store manager of operations typically oversees multiple stores or the broader operational strategies, focusing on process improvements, compliance, and overall performance across locations.
What are popular job titles related to Store Manager Of Operations jobs in Missouri?
For Store Manager Of Operations jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Store Manager Of Operations jobs in Missouri look for?
The top searched job categories for Store Manager Of Operations jobs in Missouri are:
What cities in Missouri are hiring for Store Manager Of Operations jobs?
Cities in Missouri with the most Store Manager Of Operations job openings:
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 14 days ago
Job description
Socket Fiber is one of the fastest growing fiber internet providers in Missouri, Illinois, Arkansas and Tennessee and is dedicated to building and expanding high-speed fiber optic networks that connect communities. Socket Fiber is a company with more than 25 years of experience. We are committed to innovation, quality, and delivering exceptional service to our customers. Join our dynamic team and help shape the future of connectivity!
The Manager of Commercial Operations is responsible for leading and optimizing the Business Customer Support and Business Service Delivery teams to ensure an outstanding customer experience throughout the customer lifecycle. This position oversees service delivery, provisioning, installation coordination, customer support, issue resolution, and operational processes for commercial customers.
The role serves as a bridge between Sales, Engineering, Network Operations, Customer Support, and Implementation teams to ensure business customers receive timely, accurate, and professional service. The ideal candidate is a customer-focused leader with strong operational, project management, and team development skills.
What You'll Do
Key responsibilities include:
What We're Looking For
To be considered for this role, you'll need the following required qualifications:
• Bachelor's degree in business, telecommunications, operations management, or related field, or equivalent experience.
• Five or more years of leadership experience in customer support, operations, telecommunications, or service delivery.
• Proven experience managing customer-facing teams.
• Strong project management and organizational skills.
• Excellent verbal and written communication abilities.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Proficiency with CRM, ticketing, and operational reporting systems.
What Will Help You Stand Out
Preferred Qualifications:
• Telecommunications, broadband, fiber optics, or technology industry experience.
• Experience with commercial service provisioning and implementation processes.
• Knowledge of business internet, voice, hosted services, networking and managed services.
• Experience developing operational metrics and performance dashboards.
• Lean, Six Sigma, and other process improvement experience.
Why Join Socket Fiber?
At Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service-we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized.
A few of the key ways we strive to make employees feel valued include:
Our Core Values
Ready to Apply?
If you're ready to make an impact and grow your career with [SOCKET FIBER/IDEATEK], we'd love to hear from you. Apply today!
This role is not eligible for Visa sponsorship.
This role is not eligible for relocation.
Salary and benefits commensurate with experience.
Equal Opportunity Employer.
This employer uses E-Verify.
The Manager of Commercial Operations is responsible for leading and optimizing the Business Customer Support and Business Service Delivery teams to ensure an outstanding customer experience throughout the customer lifecycle. This position oversees service delivery, provisioning, installation coordination, customer support, issue resolution, and operational processes for commercial customers.
The role serves as a bridge between Sales, Engineering, Network Operations, Customer Support, and Implementation teams to ensure business customers receive timely, accurate, and professional service. The ideal candidate is a customer-focused leader with strong operational, project management, and team development skills.
What You'll Do
Key responsibilities include:
- Provide leadership, coaching, and performance management for Business Customer Support and Business Service Delivery personnel.
- Establish clear expectations, performance metrics, and accountability standards for team members.
- Recruit, train, and develop employees to build a high-performing, customer-focused culture.
- Conduct regular one-on-one meetings, team meetings, and performance reviews.
- Develop succession plans and career development opportunities for team members.
- Oversee support activities for commercial customers.
- Ensure timely resolution of customer inquiries, service issues, billing concerns, and escalations.
- Monitor support ticket queues and service levels to maintain exceptional responsiveness.
- Develop processes that improve customer satisfaction and reduce customer effort.
- Identify recurring customer issues and implement corrective actions.
- Lead the end-to-end implementation process for new commercial services.
- Coordinate installation schedules and project milestones across internal departments and external partners.
- Ensure accurate order entry, provisioning, and service activation.
- Manage customer communications throughout the implantation process.
- Monitor installation timelines and proactively address delays or obstacles.
What We're Looking For
To be considered for this role, you'll need the following required qualifications:
• Bachelor's degree in business, telecommunications, operations management, or related field, or equivalent experience.
• Five or more years of leadership experience in customer support, operations, telecommunications, or service delivery.
• Proven experience managing customer-facing teams.
• Strong project management and organizational skills.
• Excellent verbal and written communication abilities.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Proficiency with CRM, ticketing, and operational reporting systems.
What Will Help You Stand Out
Preferred Qualifications:
• Telecommunications, broadband, fiber optics, or technology industry experience.
• Experience with commercial service provisioning and implementation processes.
• Knowledge of business internet, voice, hosted services, networking and managed services.
• Experience developing operational metrics and performance dashboards.
• Lean, Six Sigma, and other process improvement experience.
Why Join Socket Fiber?
At Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service-we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized.
A few of the key ways we strive to make employees feel valued include:
- Competitive pay + bonus potential or performance-based commission
- Medical, dental, vision, life, and 401k with match
- Free coaching/counseling for employees & families
- Free fiber service (if available in your area)
- Tuition reimbursement for personal and professional growth
- Community engagement opportunities
- Culture that values results, effort, and integrity
Our Core Values
- Respect: Toward all customers, communities, property, and coworkers.
- Advocacy: In-person, online, or by phone-we go beyond support to serve as customer advocates.
- Transparency: In our commitments, service experiences, and business relationships.
- Progress: Growth is proof of our dedication to improving lives and communities.
- Winning: Every conversation is a chance to gain a customer for life.
Ready to Apply?
If you're ready to make an impact and grow your career with [SOCKET FIBER/IDEATEK], we'd love to hear from you. Apply today!
This role is not eligible for Visa sponsorship.
This role is not eligible for relocation.
Salary and benefits commensurate with experience.
Equal Opportunity Employer.
This employer uses E-Verify.
About Socket Fiber
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
201 - 500 Employees
Headquarters location
Columbia, MO, US