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Store Development Manager Jobs in Frederick, MD (NOW HIRING)

Guitar Center

Regional Training Manager

Frederick, MD · On-site

$79K - $105K/yr

Partner with District and Store Managers toidentifyskill gaps and deliver targeted development ... Equip leaders with tools and strategies todevelop, reinforcetrainingand sustaina high-performance ...

Ross Stores

Store Manager

Clarksburg, MD · On-site

$72K - $111K/yr

Grow your career with the Tuition Assistance Program and learning/development courses Employee ... the Store Manager, you will be a leader who plans and directs day-to-day operations of the store ...

VALUE CITY FURNITURE

Store Manager

Frederick, MD

This person is responsible for overall profitability, people development, standards/operations, and ... The Store Manager reports directly to the Market Leader. Why you'll want to join our team: • ...

Ross Stores

Assistant Store Manager

Germantown, MD · On-site

Organizational Development: * Assists in recruiting, hiring, training and developing non-exempt ... Manages Store to ensure a clean, neat, easy to shop environment. * Maintains a high standard of ...

Ross Stores

Assistant Store Manager

Germantown, MD · On-site

Organizational Development: Assists in recruiting, hiring, training and developing non-exempt ... Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of ...

Ross Stores

Assistant Store Manager

Dulles, VA

Organizational Development: * Assists in recruiting, hiring, training and developing non-exempt ... Manages Store to ensure a clean, neat, easy to shop environment. * Maintains a high standard of ...

Ross Stores

Assistant Store Manager

Germantown, MD · On-site

Organizational Development: Assists in recruiting, hiring, training and developing non-exempt ... Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of ...

Royal Farms

Store Manager

Frederick, MD · On-site

The Store Manager regularly exercises independent judgment and discretion in managing store ... Team Leadership & Employee Development * * Build, lead, and maintain a high-performing retail team ...

Royal Farms

Store Manager

Eldersburg, MD · On-site

The Store Manager regularly exercises independent judgment and discretion in managing store ... Team Leadership & Employee Development * * Build, lead, and maintain a high-performing retail team ...

Five Below

Store Manager

Germantown, MD · On-site

The Store Manager is responsible for total store execution including but not limited to "Wow the Customer", merchandising standards, operational procedures, operational controls, people development ...

Ross Stores

Assistant Store Manager

Dulles, VA · On-site

Organizational Development: * Assists in recruiting, hiring, training and developing non-exempt ... Manages Store to ensure a clean, neat, easy to shop environment. * Maintains a high standard of ...

Ross Stores

Assistant Store Manager

Germantown, MD · On-site

Organizational Development: * Assists in recruiting, hiring, training and developing non-exempt ... Manages Store to ensure a clean, neat, easy to shop environment. * Maintains a high standard of ...

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All JobsStore Development JobsStore Development Manager JobsStore Development Manager Jobs in Frederick, MD

Store Development Manager information

See Frederick, MD salary details

$20

$35

$73

How much do store development manager jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for store development manager in Frederick, MD is $35.50, according to ZipRecruiter salary data. Most workers in this role earn between $23.89 and $42.55 per hour, depending on experience, location, and employer.

What is a Store Development Manager?

A Store Development Manager is responsible for overseeing the planning, construction, and opening of new retail stores or the renovation of existing locations. They coordinate with architects, contractors, and internal teams to ensure projects are completed on time, within budget, and according to company standards. Their role often includes site selection, lease negotiations, and ensuring compliance with regulations. Store Development Managers play a crucial part in a company's growth by expanding its physical presence and optimizing retail environments.

What is the difference between Store Development Manager vs Store Operations Manager?

AspectStore Development ManagerStore Operations Manager
Primary FocusOpening new stores, site selection, store designManaging daily store operations, staff, customer service
Required CredentialsBusiness or retail management degree, project management experienceRetail management experience, leadership skills
Work EnvironmentCorporate office, field visits for store openingsIn-store, overseeing daily operations
Industry UsageRetail chains, franchise companiesRetail stores, supermarkets, department stores

The Store Development Manager primarily focuses on expanding the retail footprint through new store openings and site development, while the Store Operations Manager handles the day-to-day running of existing stores. Both roles require retail management experience but differ in their core responsibilities and work environments.

How does a Store Development Manager typically collaborate with other departments during new store openings?

A Store Development Manager works closely with cross-functional teams, including real estate, construction, merchandising, and operations, to ensure successful new store launches. They coordinate site selection with real estate specialists, manage build-out timelines with construction teams, and align with merchandising and operations to meet layout and inventory needs. Regular communication and project management skills are essential, as the role often involves balancing competing priorities and ensuring all stakeholders are aligned throughout the development process.

What are the key skills and qualifications needed to thrive as a Store Development Manager, and why are they important?

To thrive as a Store Development Manager, you need expertise in project management, retail operations, site selection, and a relevant degree such as business or real estate management. Familiarity with construction management software, CAD tools, and knowledge of permitting processes are commonly required, along with certifications like PMP being advantageous. Strong negotiation, leadership, and communication skills enable effective collaboration with vendors, landlords, and internal teams. These skills ensure timely and cost-effective store openings that align with brand standards and business objectives.
What cities near Frederick, MD are hiring for Store Development Manager jobs? Cities near Frederick, MD with the most Store Development Manager job openings:
Store Development Manager jobs near you
Infographic showing various Store Development Manager job openings in Frederick, MD as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $73,832 per year, or $35.5 per hour.
Service Business Development Manager

Service Business Development Manager

New Country Motor Car Group

Germantown, MD • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Job Summary

New Country Motor Car Group is seeking a Service Business Development Manager to join our dynamic team to provide a luxury experience to our Service customers!

This is a critical leadership role responsible for leading and developing our Service Business Development Center (BDC) team to drive service department appointment growth, customer retention and the overall customer experience and satisfaction. You will oversee daily operations, client outreach, lead management, team performance and analyze data to optimize appointment volume and shop capacity.

Benefits

  • Competitive Pay - (Insert Pay Range)
  • Performance-Based Bonuses
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) Retirement Plan
  • Short- and Long-Term Disability
  • PTO & Sick Leave
  • Paid Training & Professional Development
  • Employee Discounts

Responsibilities

  • Team Leadership: Recruit, train, and coach BDC agents on the handling of inbound and outbound calls, lead management, and handling customers objections.
    • Supervise BDC agents provides daily guidance, performance feedback, and motivation to achieve daily goals.
    • Establish and monitor key performance indicators (KPIs) to include lead conversion, appointment show rate and retention metrics.
    • Conduct regular performance reviews.
    • Coordinate training to enhance lead conversion, communication skills as well as customer experience.
    • Maintain a positive and professional team culture.
  • Outreach Strategy: Strategically direct outbound call, text, and email campaigns with a focus on process optimization. Manage inbound internet leads, phone calls, and website requests while converting these leads to booked service appointments.
  • Lead Management: A primary duty involves acquiring, developing, and implementing a comprehensive process of generating high-quality leads through outbound calls, texts, and email.
    • This includes establishing response time standards, scripts, lists and campaigns.
    • Monitor and manage lead distribution to guarantee that no opportunity is missed.
    • Analyze data to identify trends and make recommendations for improving lead generation and conversion.
  • Onboarding & Training: Facilitate ongoing training sessions, new hire orientation, personalized coaching plans, software systems utilization, and effective lead management.
  • Performance Analysis: Monitor KPI’s and service metrics such as closing rates, appointments set, appointment show rates, transaction values, and customer retention.
    • Analyze these areas to identify skill gaps, future training needs, and specific areas of improvement.
    • Listen to agent calls and coach on call quality.
    • Regular performance audits.
  • Fixed Operations Strategy & Collaboration: Communicate with General Managers and Service Managers across all stores to align initiatives, shop capacity utilization, and department profitability.
    • Conduct monthly meetings with each locations GM & SM on key metrics, performance, phone data, and industry changes.
    • Discuss Appointment volume, shop capacity, monthly campaigns, and action plans for improvement.

Qualifications

  • Proven experience in automotive service operations, BDC management, or fixed operations preferred.
  • Proven leadership skills with the ability to motivate, build trust, and drive compliance with company standards across all levels of dealership staff.
  • Solid experience in leading a service BDC team in an automotive dealership environment.
  • Strong understanding of automotive maintenance schedules and repair processes
  • Experience building and implementing scalable processes and systems.
  • Strong background in KPI development, performance tracking, and accountability structures
  • Exceptional communication skills with the ability to defuse tense customer situations.
  • High accountability mindset with a focus on results and exceeding targets
  • Time management and multitasking skills in a fast-paced environment
  • Proficient technology skills with CRM and DMS and Manufacturers software
  • Team player with collaborative attitude

About Us

New Country Motor Car Group is one of the largest independent auto groups in the United States.   We are a family owned and operated company who has built success on the foundation of investing in our people to facilitate growth and a rewarding work environment. We represent some of the most respected luxury automotive manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, Virginia, and Florida. We carry a wide variety of brands which include Ferrari, Porsche, BMW, Audi, Mercedes-Benz, Jaguar, Land Rover, Lexus, MINI, and Toyota.

Annual Compensation Range: $130,000 - $150,00

New Country Motor Car Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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