Stc Direct Jobs (NOW HIRING)

The Student Testing Center provides a professional, equitable and safe space for eligible students to complete their exams. Our testing spaces were designed for flexibility and can be adapted to meet a variety of needs and accommodations.

Testing Services Operations

• Responsible for the day-to-day proctoring duty implementation of the Student Testing Center (STC).
• Responsible for high-volume communications with faculty regarding all testing issues, including pick-up, delivery, formatting, materials that go with the test, specific instructions for test administration, testing procedures, and general testing coordination.
• Prepare and organize tests for individual students, including the delivery and pick-up of tests across campus as needed.
• Reception desk lead; includes direct accountability for opening and closing procedures for the office.
• Communicate with the Assistant Director on policy and procedure updates, student proctor personnel concerns, test administration issues, and system concerns.
• Assist in scheduling exams in the database and recording and maintaining all student exam interactions in the database.
• Check students in for tests, including verifying student identity via photo ID, seating students, and ensuring students have the appropriate exam and exam materials.
• Ensure consistency of departmental policies, internal forms, and database management.
• Work directly with IT personnel to ensure STC test computers are updated, assistive technology and software is fully functional for students prior to test administration.
• Collaborate with Disability Services Access Coordinators to ensure testing accommodations are implemented.
• Monitor office email accounts and respond to emails in a timely manner.
• Request orders and maintain supplies within the office.
• Provide strong customer service skills for high-volume communications including answering phones, responding to emails, handling faculty and student inquiries as they arise.

Supervision

• Supervises all staff who perform functions in support of STC operations, including on-call, temporary, and student staff. This position is responsible for recruiting, hiring, training, and supervising student employees.

Other Duties

• Complete additional projects as assigned by the Student Testing Center Assistant Director or the Director of Disability Services.
• Assist with accommodation implementation processes for Disability Services at peak times of year.

This is an onsite 9-month term position aligning with the academic calendar, with a work break over the summer months. The work schedule is Monday through Friday, 12:30-9:30 pm, with the ability to work some daytime and weekends to fulfill programming needs.

• The annual salary for this position is $52,000 (prorated at $39,000 for the 9-month appointment).
• Onboarding assistance is available within Student Life division guidelines.

• Bachelor's degree.
• 2 years of related work experience.
• An equivalent combination of education and experience may substitute.

• Ability to work optimally in a high-volume and repetitive environment.
• Detail-oriented.
• Ability to work independently and in a team setting.
• Ability to clearly articulate when reading tests aloud for students.
• Ability to scribe legibly for students when needed.
• Ability to solve problems individually and quickly.
• Communication skills, both verbal and written.
• Ability to work evening and weekend hours during midterms and finals.
• Strong computer skills, including working with databases, spreadsheets, Microsoft Office Suite (Word, Excel, Outlook).
• Excellent attendance and punctuality in previous positions.
• Strong mathematical problem-solving skills, including the ability to calculate precise exam end times based on varying accommodation factors and to coordinate complex seating arrangements that prevent exam overlap and ensure accommodation compliance.

• Bachelor's degree in an applicable field.
• 3+ years of demonstrated clerical and customer service job experience in a higher education setting.
• Experience working in a higher education setting.
• Experience working with adult students with disabilities.
• Experience working in a high-capacity testing environment.

To apply, please submit the following materials:

1. A current resume.
2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by June 28, 2026, for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.