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State Retirement System Jobs (NOW HIRING)

Arizona State Hospital

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Phoenix, AZ · On-site

$18.27/hr

For more than a half-century, the Arizona State Retirement System (ASRS) has provided retirement, health insurance and long term disability benefits to employees of the state, counties ...

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How much do state retirement system jobs pay per hour?

As of May 30, 2026, the average hourly pay for state retirement system in the United States is $27.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $28.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a State Retirement System Administrator, and why are they important?

To excel as a State Retirement System Administrator, a strong background in finance, public administration, or accounting—often with a relevant degree—is essential. Expertise in pension management software, regulatory compliance tools, and data analysis systems is typically required. Attention to detail, ethical judgment, and excellent communication skills help administrators manage sensitive information and advise stakeholders effectively. These skills ensure the security, accuracy, and transparency of retirement benefits for public employees.

What are some typical responsibilities for professionals working in a State Retirement System office?

Professionals in a State Retirement System office are often responsible for processing retirement applications, calculating pension benefits, and providing guidance to members regarding their retirement options. They frequently interact with public employees, retirees, and beneficiaries, answering questions and ensuring compliance with relevant laws and regulations. Collaboration with colleagues in finance, legal, and customer service departments is common, and attention to detail is critical due to the sensitive nature of financial and personal information handled.

What is a State Retirement System?

A State Retirement System is a public pension plan established by a state government to provide retirement, disability, and survivor benefits to eligible public employees, such as teachers, law enforcement officers, and other state workers. These systems are typically funded through contributions from both employees and employers, as well as investment earnings. Benefits are usually calculated based on a formula that factors in years of service and salary history. Participation and specific plan details can vary depending on the state and the employee’s job classification.

What is the difference between State Retirement System vs Pension Analyst?

AspectState Retirement SystemPension Analyst
Required CredentialsTypically requires a bachelor's degree in finance, public administration, or related fields; certifications like CPA or CFP are commonRequires a bachelor's degree in finance, accounting, or related areas; certifications such as CFA or actuarial credentials are advantageous
Work EnvironmentGovernment offices, public sector agencies, often in administrative or policy rolesFinancial firms, consulting agencies, or government departments analyzing pension funds and financial data
Employer & Industry UsagePublic sector, state government agencies managing retirement plansFinancial services, consulting firms, or government agencies providing pension analysis

The main difference is that the State Retirement System manages and administers public pension plans, while a Pension Analyst focuses on analyzing pension funds, investments, and financial data to support decision-making within those systems or for clients.

More about State Retirement System jobs
What cities are hiring for State Retirement System jobs? Cities with the most State Retirement System job openings:
What states have the most State Retirement System jobs? States with the most job openings for State Retirement System jobs include:
What job categories do people searching State Retirement System jobs look for? The top searched job categories for State Retirement System jobs are:
State Retirement System jobs near you
Infographic showing various State Retirement System job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 77% Full Time, 14% Part Time, and 6% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $57,721 per year, or $27.8 per hour.
RETIREMENT SPECIALIST ENTRY

RETIREMENT SPECIALIST ENTRY

The State of Arizona

Phoenix, AZ • On-site, Remote

$18.27/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 10 days ago

State Of Arizona rating

7.9

Company rating: 7.9 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

12th of 50 rated states

Job description

RETIREMENT SPECIALIST ENTRY

Apply now Job No: 540307
Work Type: Full-time
Location: PHOENIX
Categories: Administrative Support/Customer Service

For more than a half-century, the Arizona State Retirement System (ASRS) has provided retirement, health insurance and long term disability benefits to employees of the state, counties, municipalities, universities, community colleges, school districts and other political entities. We are a top performing benefit plan administrator with a solid reputation and sustainable plan design. Our organizational culture is based on the following principles; Professionalism, Results, Improvement, Diversity and Excellence. We believe in delivering service with PRIDE. Check out our webpage, www.azasrs.gov, to learn more about the ASRS.
RETIREMENT SPECIALIST ENTRY
Job Location:
Address:  3300 N. Central Avenue, Phoenix, Arizona 85012
Posting Details:
Compensation: $18.2692/hr. + excellent benefits and work/life balance (No nights, no weekends, paid holidays, and training provided) Consideration for promotion to Retirement Specialist and opportunities to work from home may occur once the combination of performance metrics and six months in job role are met. Posting closes on Friday, May 29, 2026
Job Summary:

We are looking to hire great people who are excited about delivering world class customer service and who enjoy the rewarding experience of knowing they helped someone. We love what we do! Does this sound like an opportunity for you? If so, have your next career move be to a job you love, where you can make a difference helping people plan for their future while working for an employer who respects your work-life balance.
The Retirement Specialist communicates and educates members on the benefits and options available from the ASRS. After four weeks of paid training we encourage growth and development to our team members. We enjoy a great work-life balance, no nights or weekends, and after training telework requests will be considered. Our members rely on you, our Retirement Specialists, to help them navigate through their retirement options and career with an Arizona participating employer.

Job Duties:
  • Providing World Class Customer Service to callers whether they're brand new members, in the middle of their career, enjoying their retirement, or not a member at all
  • Explaining information related to ASRS specific policies and procedures to our members in an inbound call center environment
  • Educating members on the impact of their retirement decisions
  • Answering and clarifying member account questions/concerns
  • Assisting members with accessing their online account information
  • Servicing member accounts
  • Explaining benefit calculations
  • Researching member inquiries
  • Providing member account support to divisions within the ASRS
Knowledge, Skills & Abilities (KSAs):
  • Candidates with at least 1 year of customer service experience are encouraged to apply
  • Experience in interacting with the public in a service position, i.e. food service, retail, etc.
  • Analytical, computer, organizational, and multi-tasking skills
  • Ability to be trained on:
    • Complex policies and procedures that will be discussed with members
    • How to meet objectives and deadlines with accuracy
  • Effective communication over the phone
  • Experience working in a team environment and meeting team objectives
  • Ability to maintain a high level of professionalism and judgment
  • High School diploma or equivalent required
Pre-Employment Requirements:
  • All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
  • Candidates selected for hire will be subject to a background investigation to include credit and criminal history.
Benefits:

The State of Arizona offers a comprehensive benefits package that includes:

  • Robust and affordable insurance plans (medical, dental, life, short-term and long-term disability options)
  • Tuition/Professional Certification monetary assistance
  • A top-ranked retirement program
  • 10 paid holidays per year
  • Accrued vacation and sick days
  • An incentivized commuter club and public transportation subsidy program
  • Work-life balance supported by flexible work hours, telework, and Monday thru Friday work weeks
  • The opportunity to participate in deferred compensation, credit union membership, and a wellness program
  • Rewarding work that benefits the people of Arizona
  • Public Service Loan Forgiveness eligible employer
  • Free covered parking

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Candidates selected for hire are required to participate in the Arizona State Retirement System pension plan.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.  Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602.677.2902.  Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Advertised: 18 May 2026 US Mountain Standard Time
Applications close: 29 May 2026 US Mountain Standard Time

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About State of Arizona

Sourced by ZipRecruiter

State of Arizona is not a conventional company, but the governmental structure presiding over the U.S. state of Arizona, headquartered in Phoenix, AZ. The State of Arizona operates within the industry of government administration and public services across various sectors including education, health, public safety, transportation, and economic services. These services are aimed to ensure the security, prosperity, and well-being of the Arizona citizens and communities. Founded on February 14, 1912, when Arizona became the 48th state to join the Union, the State of Arizona is committed to providing people-centric, efficient, and effective government. Its mission is to improve the quality of life for all Arizonans by providing a secure environment and advancing the state's economy.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

Year founded

1912

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