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Startup Customer Jobs (NOW HIRING)

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all ... Job Summary: The Startup and Operations Coordinator will provide planning coordination and ...

We are looking for a PLC Applications Engineer with PLC expertise in developing PLC application monitoring and control software, performing factory and field testing, startup, customer training and ...

We are looking for a PLC Applications Engineer with PLC expertise in developing PLC application monitoring and control software, performing factory and field testing, startup, customer training and ...

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Startup Customer information

See salary details

$33K

$66.1K

$107K

How much do startup customer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for startup customer in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a startup customer?

A Startup Customer is an individual or business that purchases products or services from a startup company, typically in its early stages of growth. These customers are often early adopters who are willing to try innovative solutions and provide valuable feedback to help startups refine their offerings. Startup Customers play a crucial role in validating a startup’s business model, influencing product development, and helping the company gain traction in the market.

What are the key skills and qualifications needed to thrive as a startup customer success manager, and why are they important?

To thrive as a Startup Customer Success Manager, you need a strong understanding of customer relationship management, onboarding processes, and SaaS product knowledge, typically supported by experience in client-facing roles. Familiarity with CRM platforms like Salesforce or HubSpot, as well as analytics tools, is commonly required. Exceptional communication, problem-solving abilities, and adaptability are key soft skills for building trust and navigating rapidly changing startup environments. These competencies are vital for driving customer satisfaction, retention, and business growth in fast-paced, resource-constrained settings.

What are some common challenges faced by a startup customer success manager and how can they be addressed?

In a startup environment, Customer Success Managers often face the challenge of building processes from scratch while managing rapid customer growth and evolving product features. Balancing proactive outreach with reactive support is crucial, as is adapting quickly to feedback and shifting priorities. Success in this role often depends on strong cross-functional collaboration with product, sales, and engineering teams to ensure customer needs are met and feedback is incorporated efficiently. Embracing flexibility, prioritizing clear communication, and leveraging customer data can help address these challenges and drive customer satisfaction.

What is the difference between Startup Customer vs Startup Support Specialist?

AspectStartup CustomerStartup Support Specialist
Primary RoleEngages with products/services, provides feedback, and advocates for the brandAssists customers with technical issues, inquiries, and troubleshooting
Required SkillsCustomer engagement, communication, product knowledgeTechnical knowledge, problem-solving, communication
Work EnvironmentCustomer-facing, often remote or in-officeCustomer support centers, remote, or in-office
Common UsageIn marketing, user feedback, community buildingIn support teams, technical departments

While both roles involve interaction with customers, Startup Customers focus on engaging with the brand and providing feedback, whereas Startup Support Specialists handle technical issues and customer inquiries. Understanding these differences helps clarify career paths and expectations within startup environments.

More about Startup Customer jobs
What job categories do people searching Startup Customer jobs look for? The top searched job categories for Startup Customer jobs are:
Infographic showing various Startup Customer job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

PLC Applications Engineer - Dallas/Houston

Inframark

Dallas, TX • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Inframark rating

8.0

Company rating: 8.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

33rd of 53 rated energy and utility


Job description

Join Inframark: Pioneering Automation and Intelligence
Step into the future with Inframark's award-winning Automation and Intelligence team. We deliver cutting-edge solutions in instrumentation and controls, industrial cybersecurity, data analysis, and remote network operations center services for water and wastewater plants. Elevate your career and join us at Inframark. Apply today!
Why Work for Inframark?
Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.
Inframark is hiring!
Inframark offers a Competitive Salary and a full Benefits Package.
We offer Flexible paid time off as needed, with the understanding that work requirements are being met, and it does not impact the workload of others that depend on you.
We are looking for a PLC Applications Engineer with PLC expertise in developing PLC application monitoring and control software, performing factory and field testing, startup, customer training and other PLC related service work.
Essential duties and responsibilities:
  • Receives project requirements and direction through meetings with the Project Manager and review of the contract documents.
  • Keeps managers advised of the status of tasks and projects landmarks. Maintains awareness of project budgets and keeps the PM aware of issues that would adversely affect the budget.
  • Produces timely, accurate project documentation such as timesheets, trip reports, etc.
  • Follows established Best Practices and Development Standards and Procedures.
  • Produces the System Control Narrative on projects.
  • Develop Programmable Logic Controller (PLC) application programs based on the contract documents and System Control Narrative using the PLC manufacturer's Programming Software.
  • Installs all developed application software and required vendor software and verifies their accurate execution.
  • Interfaces the company's supplied equipment to third-party vendor systems via industrial communication protocols, when applicable.
  • Participates in Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT), when required.
  • Demonstrates overall system functionality to the Owner/Engineer/Contractor including hardware and network operation, SCADA monitoring and control, displaying data, alarming, and historical data collection for report generation.
  • Provides training to operators, supervisors, and administrative personnel.
  • Generates and gathers all required final project documentation.
  • Provides technical assistance to Customers.
  • Provides reactive and adaptable support to field service technicians to assist in solving and repair of PLC related issues at customer sites or by remote support as appropriate.

Qualifications:
Minimum 2 years' experience in PLC programming, preferably in the Water & Wastewater industry. PLC Application Engineers must have knowledge and experience
with PLC hardware and programming software (Allen-Bradley and/or Schneider and/or Siemens and/or Emerson).
Physical demands
Ability to communicate orally with management and other co-workers is crucial. Regular use of the telephone and e-mail for communication is critical. Sitting for extended periods in front of a computer monitor is common. Hearing within normal ranges is vital for communication with the Project Team and customers. Adequate vision is needed for using a computer monitor. Lifting of computer servers, workstations, and peripherals is required. Good manual dexterity for setting up computer equipment and attaching associated cables.
Work environment:
The job is performed both indoors at the office and at the jobsite. Activities include extended periods of sitting and extensive work at a computer monitor. This job includes the potential of working irregular hours with on-call availability to solve project startup and warranty problems.
Travel
Travel is required on a regular basis to start up, test, and demonstrate the company's supplied SCADA monitoring and control systems.
Compensation is commensurate with experience and includes a generous benefits package with health, dental and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.
CMSTECH1
To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.
Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Learn more about us at Automation and Intelligence - Inframark

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