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Starbucks Customer Service Jobs in Raleigh, NC (NOW HIRING)

Concord Hospitality

Starbucks Store Manager

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Description We are seeking a motivated and customer-focused Starbucks Store Manager to lead our ... Maintain high standards of customer service and ensure a positive guest experience * Oversee daily ...

Concord Hospitality

Starbucks Store Manager

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... customer service and ensure a positive guest experience • Oversee daily store operations ... meet Starbucks standards • Manage scheduling and labor to optimize productivity and meet ...

Starbucks

district manager, Raleigh, NC

Raleigh, NC · On-site

$80K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... great customer experiences, impacting growth across Starbucks stores and being part of local ... Note: a college degree in business or a closely related field, OR 4+ years of US Military service ...

Starbucks

district manager, Raleigh, NC

Raleigh, NC · On-site

$80K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... great customer experiences, impacting growth across Starbucks stores and being part of local ... Note: a college degree in business or a closely related field, OR 4+ years of US Military service ...

Concord Hospitality

Starbucks Barista

Raleigh, NC · On-site

$13.50 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Working in a Starbucks store is different from any other job. You're creating genuine moments of ... We value work life balance, diversity, and our commitment to provide the best customer service and ...

Concord Hospitality

Starbucks Lead Barista

Raleigh, NC · On-site

$15.25 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Description This position is responsible for modeling our customer service commitment, delivering ... Experience in Starbucks with point of sale (POS) cash tendering knowledge Competencies : Incumbent ...

Starbucks

store manager, The Triangle of NC

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We'd love to hear from people with: * 3 years retail / customer service management experience or ... As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic ...

New

Starbucks

store manager, Smithfield, Kinston, NC

Smithfield, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We'd love to hear from people with: * 3 years retail / customer service management experience or ... As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic ...

New

Starbucks

store manager, The Triangle of NC

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We'd love to hear from people with: * 3 years retail / customer service management experience or ... As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic ...

New

Starbucks

store manager, Smithfield, Kinston, NC

Smithfield, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We'd love to hear from people with: * 3 years retail / customer service management experience or ... As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic ...

New

UNC HEALTH

Supervisor Food Services

Chapel Hill, NC · On-site

$19.98 - $28.54/hr

  • Medical

  • PTO

... define our Starbucks Experience. You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly crafted products. You'll be in an energetic store ...

RETAIL

Part Time Barista

Durham, NC · On-site

$14.75 - $17/hr

Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Starbucks Standards. To perform this job successfully, an individual ...

Harris Teeter

Part Time Barista

Raleigh, NC · On-site

$14.75 - $17/hr

Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Starbucks Standards. To perform this job successfully, an individual ...

RETAIL

Part Time Barista

Durham, NC · On-site

$14.75 - $17/hr

Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Starbucks Standards. To perform this job successfully, an individual ...

RETAIL

Part Time Barista

Wake Forest, NC · On-site

$13 - $15/hr

Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Starbucks Standards. To perform this job successfully, an individual ...

Harris Teeter

Part Time Barista

Raleigh, NC · On-site

$14.75 - $17/hr

Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Starbucks Standards. To perform this job successfully, an individual ...

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All JobsStarbucks Customer Service JobsStarbucks Customer Service Jobs in Raleigh, NC

Starbucks Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do starbucks customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for starbucks customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges faced by Starbucks Customer Service team members, and how can they be managed?

Starbucks Customer Service team members often encounter high volumes of customers during peak hours, which can be challenging to manage while maintaining friendly and accurate service. Balancing multiple orders, adapting to sudden changes, and handling customer concerns require strong organizational and communication skills. Most team members find that staying positive, working collaboratively with coworkers, and being proactive in problem-solving helps them succeed in these situations. Starbucks provides comprehensive training and support, ensuring employees feel prepared to handle busy shifts and deliver outstanding customer service.

What are the key skills and qualifications needed to thrive in Starbucks Customer Service, and why are they important?

To excel in Starbucks Customer Service, you need strong interpersonal skills, basic math ability, and familiarity with food safety guidelines, usually supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems and knowledge of Starbucks recipes and product standards are commonly required. Exceptional teamwork, multitasking, and conflict resolution skills help individuals stand out in a busy café environment. These abilities ensure excellent customer experiences and efficient store operations in a fast-paced setting.

What is a Starbucks Customer Service?

A Starbucks Customer Service job involves assisting customers with their inquiries, resolving complaints, and ensuring a positive experience at the store or through customer support channels. Employees in this role handle orders, process payments, and provide product recommendations. They are responsible for maintaining Starbucks' customer service standards by being friendly, efficient, and knowledgeable about menu items. Additionally, they may assist with store operations, including restocking and cleaning. Strong communication and problem-solving skills are essential for this role.

What are the most commonly searched types of Starbucks Customer Service jobs in Raleigh, NC?

The most popular types of Starbucks Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Starbucks Customer Service jobs in Raleigh, NC?

For Starbucks Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Starbucks Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Starbucks Customer Service jobs in Raleigh, NC are:

Starbucks Customer Service jobs near you
Infographic showing various Starbucks Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Starbucks Store Manager

Starbucks at Brittain Resorts & Hotels

Chapel Hill, NC • On-site

$115K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Overview
The Store Manager handles all day-to-day operations of their assigned Starbucks location, including managing team members, monitoring and reporting store financials, and working side-by-side with team members to serve quality products and provide excellent customer service.
Responsibilities
Starbucks Store Manager responsibilities include, but are not limited to:
  • Delivering exceptional customer service to guests
  • This is a working management role; work alongside our baristas during shifts by preparing & providing quality beverages & food products, stocking, replenishing, and deep cleaning as needed
  • Creating and executing, weekly, daily and monthly sales plans
  • Monitoring and reporting store financials such as P&L statements, budgets, etc...
  • Scheduling team members according to business needs
  • Cash management through the daily, weekly and monthly reconciliation of operating funds
  • Creating and executing continued training and new-hire training plans
  • Positive coaching of team members for performance improvement Implementing disciplinary action if necessary
  • Continuous coaching on new beverage recipes, food items and company standards
  • Inventory management, including ordering, maintaining proper par levels, and communicating with Starbucks Director and other Store Managers in the company to maintain appropriate product inventory
  • Maintaining a clean and safe work environment on par with all appropriate company, state, and federal standards
  • Other duties as assigned

Qualifications
What are we looking for?
  • Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
  • Must be able to work a variety of opening, closing, and mid shifts as needed
  • Previous experience as a Starbucks manager in a high-volume location required
  • Proven experience managing a team through motivation, coaching, and development
  • Strong decision-making and problem-solving skills, with the ability to use independent judgment and anticipate customer needs
  • Excellent communication skills, both verbal and written.
  • Proficiency with computers and office applications (e.g., word processing, spreadsheets, databases)
  • Ability to analyze financial information, prepare budgets, and make informed business decisions
  • Passion for providing exceptional service to guests and team members
  • Responsibility, reliability, and honesty
  • Teamwork and collaboration
  • Must be able to communicate clearly and professionally with guests, coworkers and supervisors

What can you look forward to?
All team members enjoy WEEKLY PAY!
Qualifying team members may enjoy the following benefits:
  • Treat yourself every shift! Team members receive a free handcrafted drink and a bagel of their choice during every shift
  • Save while you sip and shop! Get 30% off all retail merchandise and menu items as part of your team member discount
  • Medical and Dental insurance
  • Supplemental insurance plans (ex. Vision, Life, etc...)
  • Paid Time Off
  • 401(k) retirement plan with company match
  • Bereavement Leave
  • Jury Duty Pay
  • Employee Assistance Program
  • David L. Brittain Scholarship Program
  • Tuition Reimbursement
  • Resort Accommodations Discount
  • And more!

Who are we?
WE ARE MORE THAN JUST A WORKPLACE...
We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.
Brittain Resorts & Hotels has been setting the standard for legendary guest satisfaction, property management, and marketing since its roots began in 1943 at the historic Chesterfield Inn in Myrtle Beach, S.C. From the beginning, the Brittain family worked as a team, doing everything from making beds to washing dishes on a busy weekend, creating an environment where integrity and trust are paramount even today. With decades of experience in the hospitality industry, we have fostered a set of core values that guide associate development on a personal and professional level.
Today, Brittain Resorts & Hotels manages a portfolio of over 4,000 rooms across 30+ hotels and resorts, along with 45+ restaurants and bars throughout the United States.
We believe that great service starts with great people. Our dedicated team of talented individuals continuously pushes the boundaries to provide exceptional guest experiences. At BRH, we recognize that our associates are our greatest asset, and we are committed to their success. Whether you're looking to launch your career or take the next step, we offer rewarding opportunities for growth and advancement in the hospitality and tourism industry.
Don't miss out on your dream career...explore current openings and sign up to receive updates on featured job opportunities: www.brittainresorts.com/careers-email-sign-up
Connect with us! @brittainresorts | TikTok | Facebook | Instagram | LinkedIn
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

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