A staffing account manager creates long-term relationships between a business or agency and a client. As a staffing account manager, youβre the clientβs primary contact for managing their accounts, including everything from negotiating contracts to maximizing profits. Your job duties include overseeing a portfolio of customers, developing new leads, seeking sales opportunities with past customers, preparing reports on sales, predicting a clientβs needs, and answering customer questions and concerns. Customer service and communication skills, as well as account management experience, are vital for this career. Qualifications typically include a bachelorβs degree in business administration or sales and proficiency in account management software.