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$61

How much do ssfcu jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for ssfcu in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is an SSFCU and what does it do?

SSFCU stands for Security Service Federal Credit Union, which is a member-owned financial cooperative. It provides a wide range of banking services such as savings and checking accounts, loans, credit cards, mortgages, and investment products. Unlike traditional banks, credit unions like SSFCU are not-for-profit institutions, so profits are returned to members through lower fees and better rates. SSFCU serves individuals, families, and businesses, primarily in Texas, Colorado, and Utah.

What are the key skills and qualifications needed to thrive as a SSFCU (Security Service Federal Credit Union) employee, and why are they important?

To thrive as a Security Service Federal Credit Union (SSFCU) employee, you typically need a background in finance, customer service experience, and a high school diploma or higher education in a related field. Familiarity with banking software, cash handling systems, and compliance regulations is important. Strong interpersonal skills, attention to detail, and problem-solving abilities help deliver excellent member service and build trust. These skills and qualities are essential for ensuring accuracy, regulatory compliance, and positive member relationships in a financial institution.

What are some common challenges faced by Member Service Representatives at credit unions like SSFCU, and how can they be overcome?

Member Service Representatives at credit unions such as SSFCU often encounter challenges like balancing high member service expectations with compliance requirements and managing multiple transactions efficiently during peak hours. Building strong communication skills and becoming well-versed in credit union products can help address member concerns more effectively. Additionally, leveraging internal resources and collaborating with colleagues can make it easier to resolve complex issues, ensuring both member satisfaction and regulatory compliance.

What is the difference between Ssfcu vs Credit Union Teller?

AspectSsfcuCredit Union Teller
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, cash handling experience
Work EnvironmentBank branches, financial institutionsBank branches, credit unions
Employer & IndustryFinancial services, credit unionsCredit unions, financial institutions

Both Ssfcu and Credit Union Tellers work in credit union environments, handling customer transactions and providing financial services. While Ssfcu is a specific credit union, the term 'Credit Union Teller' refers to the role across various credit unions. The main differences lie in the specific employer and branding, but the job functions, credentials, and work environment are very similar.

More about Ssfcu jobs
What cities are hiring for Ssfcu jobs? Cities with the most Ssfcu job openings:
What states have the most Ssfcu jobs? States with the most job openings for Ssfcu jobs include:
What job categories do people searching Ssfcu jobs look for? The top searched job categories for Ssfcu jobs are:
Ssfcu jobs near you
Infographic showing various Ssfcu job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Call Center Representative

Call Center Representative

Security Service Federal Credit Union

El Paso, TX • On-site

$14.50 - $18/hr

Full-time

Posted 23 days ago

Job description

Promotes SSFCU products and services to existing and potential members while providing outstanding service through all contact channels. Offers guidance and support to foster a long term, full service relationship, and follows Member Contact Center standards, processes, established policies, and procedures when processing various transactions and inquiry requests. Provides support to MCC agents with escalated member situations, ensuring the best possible solution for the member and the credit union is achieved. Provide a high level of service to our members by providing consistent, friendly, personalized service to each caller. Demonstrates solid knowledge in Officer Level Skills as well as proficiency in the Assist and Escalation skills. Thoroughly and consistently processes member transactions/requests in an efficient and accurate manner within all established processes and procedures while following all applicable regulations and making exceptions when appropriate. Supports SSFCU's vision to expand and build member relationships in possessing advanced knowledge of SSFCU products and services. Recommends products and services that align with member needs and enhance the member experience, contributing to our growth and profitability. Consistently demonstrates a business owner mentality and actively engaging in and fostering a teamwork environment. Provides suggestions for improvement and performs leadership functions. Proactively leads, teaches, and mentors fellow peers. Demonstrates empowerment through confidence and a strong ability to make decisions, balancing the best interest of our membership and credit union. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.
High school diploma or equivalent. Minimum of three (3) years of call center or financial institution or comparable experience in cash handling, customer service, or sales. Supports SSFCU's vision to expand and build member relationships with a thorough level of knowledge of SSFCU products and services. Recommends products and services to enhance the member experience that will contribute to our growth and profitability. Demonstrates a positive, professional and business owner mentality. Actively engages and participates in a teamwork environment. Demonstrates increasing levels of empowerment through confidence and decision making with less dependence on Supervisors for solutions that balance the interest of our membership and the credit union. High level of interpersonal skills, including excellent verbal communication skills, a clear speaking voice, and good writing skills. Able to operate a personal computer and good knowledge of Word, Excel, and Internet. Assumes and develops Officer level skills and increases knowledge in order to foster professional growth and additional responsibilities.

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