Sr Solution Manager Jobs (NOW HIRING)

A Senior Solution Architect in Professional Services, Platform organization plays a pivotal role in driving the success of PowerPlan's strategic and transformational programs within the energy industry. The position is responsible for project delivery, resource development, business development, and leading strategic projects and innovation initiatives.

Key Performance Objectives

Project Delivery: A Senior Solution Architect is expected to take on implementation projects of increasing complexity and will be responsible for providing strategic guidance, developing roadmaps, and ensuring the successful implementation of software solutions to address our clients' unique challenges.

• Serve as the Solution Architect on large and complex strategic or transformational programs for clients in the energy and utilities industries.
• Responsible for the quality assurance/quality control of projects outside regular assignments to ensure alignment with company standards and client expectations.

• Bring best practice expertise during blueprinting & business process design phases for digital transformation projects.

Resource Development: A Senior Solution Architect is expected to support business critical talent development initiatives to proactively build a highly skilled and adaptable talent pipeline with a comprehensive succession plan to foster growth and mitigate risk within the department.

• Guide and mentor aspiring Leads and Solution Architects, preparing them for design sessions, coaching on approach, debriefing on results, and connecting key deliverables to strategic value drivers and customer outcomes.
• Lead expertise pipeline initiative, leveraging the Skills Matrix and resource specific Individual Development Plans to build robust succession plans and mitigate risk by ensuring adequate solution coverage.
• Lead curated knowledge transfer and training program series to enhance team skills and capabilities.

• Act as a trusted advisor to customers within the energy and utilities domains. Continuously develop technical knowledge of utility accounting and grow industry expertise through active participation in Industry Conferences.

Business Development: A Senior Solution Architect is expected to expand the company's market presence and revenue through strategic client acquisition, relationship management, and the development of innovative services and offerings.

• Primary Solution Architect within Professional Services Platform responsible for validating estimates and providing support during the discovery phase of large, complex and/or transformational sales pursuits.
• Compile quarterly assessment of market and industry updates to share across the team to identify market expansion opportunities and ensure the positioning of PowerPlan Services remains relevant and competitive.
• Support the creation and standardization of Services Offerings and contribute to the development of a Services Selling Framework.

Strategic Projects and Innovation: A Senior Solution Architect is expected to lead cross-functional teams in identifying, developing, and implementing innovative solutions that drive company growth and maintain a competitive edge in the market.

• Develop team, process, organization, and collateral to lead a cross-functional professional Transformation task force to pursue strategic opportunities, enhance company positioning, and drive execution excellence.
• Develop & continuously improve methodology to deliver expertise & advisory on digital transformation initiatives at customers, such as ERP transformation, business process optimization & re-implementation.
• Develop & continuously improve methodology to deliver expertise & advisory on cloud transformation technology and initiatives.  
• Support Transformation initiatives, including project delivery improvement and standardization efforts.
• Incorporate Gen AI (Artificial Intelligence) into strategic projects and assist with methodology improvements to cater to the needs of large, complex programs.

Proposed Time Allocation

Area of Responsibility

Time Allocation

Project Delivery

70%

Resource Development

5%

Business Development

5%

Strategic Projects/Innovation

20%

Total

100%

Expected Outcomes:

• Revenue generation through direct project delivery as a Solution Architect under associated rate card.
• Increase in project quality and customer value realization through QA assessments.
• Expertise growth and development of internal team through structured coaching of talent pipeline.
• Streamline validation of estimates, requirements, and scope assumptions for sales pursuits.
• Establish team to execute go-to-market strategy for Services offerings to capture new business opportunities.
• Robust collateral repository for transformational project delivery through a standardized approach.
• Digital transformation capabilities support organizational readiness effort to facilitate SaaS adoption.
• Develop and improve organizational readiness around cloud technology and deployments

Required Qualifications:

• Bachelor's or Master's degree in Business, Engineering, Computer Science or equivalent combination of education and relevant experience.
• 10+ years' experience implementing Senior Solution software applications in a client-facing consulting role; preferably in a software consulting or IT type organization.
• 10+ years' experience in utilities and energy industries and/or utility and fixed asset accounting.
• Experience in all phases of the implementation process.
• Experience in other phases of the customer lifecycle (Sales, R&D, Product, Customer Operations, Customer Success) preferred
• Ability to establish oneself as a trusted advisor to client, project team and PowerPlan, Inc. colleagues.
• History of increasing responsibility or upward progression
• Experience leading project teams or direct reports.
• Able to track multiple independent work items simultaneously.
• High level of collaboration skills, especially with co-workers or subject matter experts not in the same location.
• Highly motivated self-starter.
• Excellent organizational and time management skills.
• Excellent, effective communication skills, including: verbal, written, listening and presentation skills
• Ability to engage and successfully interact with the client and project team at all levels.
• Creating and delivering presentations for industry conferences.
• Ability to document technical and functional requirements by partnering with business stakeholders and project team members.
• Ability to separate the technology ask from the business need.
• Consulting and client/project team relationship-building skills.
• Experience utilizing a robust implementation methodology.
• Willingness to master new processes and standards rapidly and evolve current approaches to accommodate requirements without delay or loss of quality.

Preferred Qualifications:

• Industry experience within oil and gas, mining, transportation, natural resources, utilities, energy markets or telecom.
• Experience with implementing key Senior Solution applications, including ERP, EAM and CRM
• Working knowledge of financial accounting processes (Planning, General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Project Accounting, Close, Budget, Tax, Physical Asset Management, Regulatory) for ERP implementations
• Management information systems background.
• Strong technical skills especially with Oracle SQL
• Strong technical skills Should possess 3+ years expertise in cloud technology, cloud deployments, and SaaS deployments.
• Preferred experience with PowerBuilder
• Preferred experience using AI tools to enhance professional services deployments
• Ability to design, develop, maintain, and implement effective application software on multiple technical platforms using one or more families of languages: Java SE, JavaScript, SQL, web services (REST, XML, etc.).
• Ability to translate complex technical requirements into common language.
• Understanding of system and network architecture, system platforms, system access, data models, database design, complex SQL queries, and network protocols.
• Experience with some of the advanced functions of Excel, including functions, macros, and pivot tables.
• Process orientation, and ability to analyze and design/build complex processes.
• Knowledge of test management software (e.g. qTest, HP ALM).

PowerPlan is an EOE

Applicant and Candidate Privacy Notice

Please note that this is a hybrid role that involves a combination of onsite work from our corporate office as well as work from home. While we strive to accommodate flexible working arrangements when sensible, there will be times when onsite work is required. This could include scheduled office days, team meetings, client meetings, or special events.