Sr Resolution Manager Jobs in Wisconsin (NOW HIRING)

Eaton Aerospace is seeking a Senior Business Relationship Manager (BRM) to support its Fuel & Motion Controls (FMC) business. Reporting to the Vice President, IT BRM & ERP Transformation, this role serves as the strategic link between business leadership and IT, ensuring technology investments, digital initiatives, and IT services align with business priorities and deliver measurable value. The Senior BRM will partner closely with business and technology leaders to identify opportunities to improve performance, develop investment strategies and business cases, and drive the successful delivery of transformational initiatives.

This leader will help connect Aerospace business strategy with technology strategy, innovation, and enterprise-wide digital investments. Working across multiple functions, the Senior BRM will ensure initiatives are aligned with enterprise architecture standards, IT strategy, and organizational objectives while providing oversight for medium and large-scale programs. The role also serves as a trusted advisor to executive leadership, helping drive adoption of new technologies, strengthen business capabilities, and support sustainable growth.

Additionally, this position will oversee support for critical business systems and processes, lead organizational change management efforts, and influence the evolution of IT capabilities that enable operational excellence. Depending on scope, the role may include responsibility for direct reports, organizational change management teams, and business process experts supporting large-scale transformation programs. The expected annual salary range for this role is $165000 - $242000 a year.

This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do: Serve as the primary liaison between Aerospace business leaders and IT, acting as a trusted advisor and advocate for business stakeholders. Align business priorities with IT strategy, enterprise architecture standards, and Eaton's technology roadmap. Identify, evaluate, and prioritize technology investments that drive business value, operational efficiency, and strategic growth.

Develop business cases, Capital Authorization Requests (CARs), and investment proposals, supporting budget planning and financial analysis. Drive stakeholder engagement, accountability, and decision-making to ensure successful project execution and realization of business outcomes and ROI. Provide delivery oversight for medium and large-scale initiatives in partnership with IT delivery teams and value chains.

Serve as a Digital Governance Council (DGC) member, helping govern strategic technology investments and transformation initiatives. Manage escalated issues and ensure effective prioritization, resolution, and communication through established support processes. Ensure ongoing support, stability, and continuous improvement of critical business systems, applications, and processes.

Partner with enterprise architecture teams to ensure solutions are scalable, compliant, and aligned with future-state capabilities. Lead organizational change management efforts to support adoption of new technologies, processes, and ways of working. Manage vendor relationships, including contract reviews, negotiations, and performance oversight as needed.

Contribute to IT strategic planning activities and influence the development of capabilities that support Aerospace business objectives. Champion innovation, digital technologies, AI, analytics, and Industry 4.0 initiatives that create competitive advantage. Maintain awareness of regulatory and compliance requirements, including ITAR, CMMC, cybersecurity, and related governance standards

Lead organizational change management teams and business process experts for large-scale transformation programs, as applicable. Qualifications: Basic Qualifications Bachelor's degree from an accredited institution. Minimum of 8 years of experience in Information Technology, Business Relationship Management, Program Management, or a related field.

Legally authorized to work in the United States without sponsorship. Ability to meet ITAR compliance requirements. Preferred Qualifications Experience within the aerospace industry.

Experience with Snowflake, data platforms, and analytics solutions. Strong knowledge of SAP S/4HANA and MFG/PRO ERP systems. Experience delivering Industry 4.0 (I4.0) initiatives

Experience leading AI, advanced analytics, and digital transformation projects. Strong understanding of enterprise systems integration and cross-functional business processes. Knowledge of current technology trends and their application within manufacturing and aerospace environments.

Experience with Lean, continuous improvement, and operational excellence methodologies. Background in aerospace, manufacturing, or other highly regulated industries. Exceptional executive communication, influence, and storytelling skills.

Proven ability to build trusted relationships and influence stakeholders across all organizational levels. All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

The application window for this position is anticipated to close on 9/1/2026. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you.

After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview.

Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.