Sr Configuration Analyst Jobs (NOW HIRING)

Job Summary:
Sammons Financial Group is a financial services company seeking a Senior Configuration Analyst to maintain and enhance software applications. The role involves configuring and customizing applications to align with business needs, managing application configuration, and collaborating with stakeholders to ensure data precision and development accuracy.
Responsibilities:
• Integrate, configure and maintain systems to enable efficiencies in crucial areas of the business.
• Gather and document business requirements, with an emphasis on developing technical specifications. Develop process flows and configuration design alongside testing for deployment, as needed.
• Create and maintain custom objects, forms, fields, views, reports, workflows, dashboards, campaigns and functions, etc. as applicable to the software solution.
• Lead stakeholder engagement efforts and collaborate with team members to comprehend projects, facilitate business processes analysis, gather and document requirements, and configure and implement technology solutions.
• Partner with key departmental stakeholders to translate business requirements into functional technical specifications to meet or surpass the user needs.
• Lead and coordinate daily platform maintenance, including user account administration, production support, report and dashboard generation, form management, workflows, performance monitoring, backups, security, sharing rules, data content, technical issue resolution for users and license management, as applicable to the software solution.
• Lead data and analytics by structuring, safeguarding, and ensuring data integrity within the platform, while also interpreting data through reports and dashboard, as applicable to the software solution.
• Design comprehensive solutions by employing configuration and customization strategies that adhere to software standards and methodologies, as applicable to the assigned software solution.
• Utilize designated automation tools and technologies to enhance and streamline business and technical processes within the supported software solution.
• Implement changes for from development to testing and production environments utilizing established continuous integration and continuous delivery (CI/CD) processes and technologies.
• Demonstrate a strong grasp of the organization's System Development Life Cycle(SDLC).
• Partner with various internal technology teams to address and resolve issues.
• Managing key aspects of vendor management, including fostering relationships, overseeing performance monitoring and reporting, resolving issues, coordinating vendor communication and driving continuous improvement initiatives.
• Lead and ensure the accuracy of comprehensive documentation that details data flow from source systems to end-user applications, utilizing in-depth knowledge of Sammons Financial group data to ensure all transformation and processes are meticulously mapped and tracked.
• Develop, conduct, and monitor functional, performance and regression tests on both new and existing software configurations, while actively engaging in and guiding peer code reviews, using extensive software expertise.
• Lead the deployment of platform updates and ensure the efficient integration of new features. Oversee new platform releases and effectively implement new features.
• Facilitate communication among development teams to design and implement solutions, ensuring compliance with industry best practices and code quality standards.
• Produce results in a dynamic, fast-paced environment by collaborating effectively with teams and prioritizing multiple projects and initiatives simultaneously. deliverables within a diverse, fast-paced environment through effective collaboration across teams and prioritization of multiple projects and initiatives simultaneously.
• Commitment to embrace Sammons Financial Group Companies shared values (Accountability, Connection, Openness, Respect and Integrity).
• As stated within the Company Attendance and Punctuality policy, regular attendance is required and expected in order to meet the business service levels and workflow demands.
• Participate in other initiatives and/or projects as necessary.
Qualifications:
Required:
• Bachelor's Degree in Business, Management Information System, Computer Science or related field
• Minimum 3 years' experience in platform administration and development
• Exceptional verbal and written communication skills, with strengths in questioning and listening, and the ability to convey complex technical concepts to non-technical stakeholders and foster collaboration across diverse teams, ensuring clarity and alignment on project goals and priorities
• Proven capability to rapidly acquire and apply knowledge of Sammons Financial Group systems, business structures and associated technology processes
• Experience in Agile methodologies
• Strong analytic skills, attention to detail and the capability to manage multiple tasks & projects, thereby supporting initiative success
• Proven ability to collaborate in a creative, agile environment and manage agile task assignments
• In-depth knowledge and experience with specific software solutions is crucial for fulfilling the primary responsibility of this role, with the requires skills, knowledge varying according to the specific software solution supported
• A thorough understanding of user interface (UI) technologies is vital for supporting relevant software solutions
• Proven teamwork capabilities and excellent interpersonal skills, proficient in collaborating and communicating with individuals from varied personalities and geographic locations
• Motivated and proactive, able to work independently while efficiently meeting strict deadlines
• Highly organized and detail oriented
• Deep understanding of concepts and techniques such as work simplification, workflow and process analysis, etc
• Proficient use of Microsoft Suite of products and other business analyst tools
• Criminal background check required.
Preferred:
• Experience in the financial services industry
• 2-4 years' experience in key functional areas such as Product Management, Underwriting, Production support, Client services or similar areas
• Experience with automation tools and platform administration as applicable by software solution
• Dependent on supported software solution
Company:
Sammons® Financial Group Companies (collectively, Sammons Financial Group) provide today’s most sought after life insurance, annuity, and retirement products. Founded in 1938, the company is headquartered in West Des Moines, USA, with a team of 1001-5000 employees. The company is currently Late Stage.