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$55

How much do sportsbook supervisor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for sportsbook supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What are some common challenges faced by sportsbook supervisors, and how are they addressed?

Sportsbook Supervisors often encounter challenges such as handling high-pressure situations during busy sporting events, resolving disputes between customers and staff, and ensuring strict regulatory compliance. To address these challenges, supervisors rely on strong interpersonal skills, comprehensive knowledge of betting regulations, and adherence to company policies. Effective training and clear communication with the team are essential for smooth operations, and supervisors often work closely with security and management to quickly resolve any issues. Accepting and overcoming these challenges not only ensures a safe and enjoyable environment for patrons but also contributes to the supervisor's professional growth within the gaming industry.

What are the key skills and qualifications needed to thrive in the sportsbook supervisor position, and why are they important?

To thrive as a Sportsbook Supervisor, you need strong analytical abilities, attention to detail, in-depth knowledge of sports betting, and relevant experience in a gaming or casino environment. Familiarity with sportsbook software platforms, betting terminals, and cash handling procedures is typically required, with certification in responsible gaming being an asset. Excellent leadership, communication, and conflict-resolution skills help in managing staff and addressing customer concerns effectively. These skills and qualifications are crucial for ensuring compliant operations, accurate payouts, and a positive experience for both customers and team members in a fast-paced environment.

What is a sportsbook supervisor?

A Sportsbook Supervisor oversees the daily operations of a sportsbook, ensuring compliance with company policies and gaming regulations. They manage staff, handle customer inquiries, monitor betting activity, and resolve any issues that arise. Additionally, they work to maintain a fair and efficient betting environment while assisting with reporting and financial reconciliation. This role requires strong leadership, attention to detail, and knowledge of sports betting rules and trends.

More about Sportsbook Supervisor jobs
What cities are hiring for Sportsbook Supervisor jobs? Cities with the most Sportsbook Supervisor job openings:
What are the most commonly searched types of Sportsbook Supervisor jobs? The most popular types of Sportsbook Supervisor jobs are:
What states have the most Sportsbook Supervisor jobs? States with the most job openings for Sportsbook Supervisor jobs include:
What job categories do people searching Sportsbook Supervisor jobs look for? The top searched job categories for Sportsbook Supervisor jobs are:
Sportsbook Supervisor jobs near you
Infographic showing various Sportsbook Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $63,748 per year, or $30.6 per hour.

SPORTSBOOK SUPERVISOR

Sandia Resort and Casino

Albuquerque, NM • On-site

$25.64 - $28.85/hr

Full-time

Posted 23 days ago

Sandia Resort & Casino rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

14th of 163 rated casinos

Job description

Position Summary
Responsible for assisting the Sportsbook Manager in the day-to-day operations of the Sportsbook, provide excellent guest service, coach Team Members, and ensure compliance with all departmental policies and procedures.
Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.
Essential Duties and Responsibilities
  1. Monitors and supervises Sportsbook staff for adherence to company policies, procedures, Title 31, minimum internal control standards, and applicable jurisdiction regulations and laws.
  2. Creates staff schedules, ensuring adherence to established labor levels and approved FTEs, maintains time and attendance records.
  3. Administers Team Member documentation and training as needed; notifies management of prevalent or escalated Team Member issues/concerns.
  4. Verifies cash drawers, completes reports, rates casino guest activity, and monitors sportsbook for suspicious activity.
  5. Closes out sportsbook ticket writers at the end of their shifts, and makes sure that all money has been accounted for and turned into the cage.
  6. Prepares and stocks all the daily odds sheets.
  7. Properly documents and enters Title 31 transactions.
  8. Responsible for the enrollment, financial transactions, and clerical tasks associated with a mobile device wagering application.
  9. Approves over the limit wagers for the property in absence of manager and approves low-limit comps as permitted by jurisdictional gaming regulations.
  10. Cash and sell Sportsbook wagers to guests as needed.
  11. Leads by example by demonstrating and executing Guest service standards with guests and Team Members.
  12. Explains wagering rules, including betting lines and odds, and procedures to guests as needed.
  13. Ensures the protection of guest's rewards and adherence to credit lines.
  14. Notifies management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.
  15. Ensures compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SARC) requirements.
  16. Ensures a safe work environment through compliance with safety guidelines; identifies potential safety hazards and reports, maintains a professional department, company, and community reputation.
  17. Notifies leadership team of escalated or prevalent guest issues/concerns and any apparent suspicious activity.
  18. Performs other job-related duties as requested.

Key Performance Indicators
This position has Key Performance Indicators (KPI's) identified as a measurement of success. KPI's will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI's as part of the performance review process.
Knowledge, Skills and Abilities
  1. Ability to work as a part of a team in a high-stress and high-volume environment.
  2. Ability to work in and adapt to a dynamic and frequently changing environment.
  3. Ability to adhere to and execute established department policies and procedures.
  4. Working knowledge of sports.
  5. Proficient cash-handling skills.
  6. Ability to work under pressure while being able to pay attention to details.
  7. Must be able to pass the Sandia sportsbook and math test.
  8. Basic computer and reservation software skills.
  9. Excellent guest service skills.
  10. Ability to maintain professional, neat, and well-groomed appearance, adhering to department and company standards.
  11. Possess intrapersonal skills to deal effectively with all business contacts.
  12. Must be able to communicate effectively in English, both oral and written forms.

Education and Experience
Required:
  1. High School Diploma, GED certification or equivalent.
  2. Three (3) years' Gaming experience.
  3. Two (2) year of supervisory experience.
  4. Must be at least 21 years of age.

Preferred:
  1. Sportsbook experience.
  2. Experience in a resort environment.

License/Certifications/Registrations
  1. Must be able to obtain and maintain the required STGC Gaming License
  2. Will require a pre-employment and random drug screening.

Physical Requirements/Working Conditions
The following selected physical activities are required to perform the essential functions of this position
Physical Requirement
Description
Balancing
Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
Climbing
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
Crawling
Moving about on hands and knees or hands and feet.
Crouching
Bending the body downward and forward by bending leg and spine.
Feeling
Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
Finger Dexterity
Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Grasping
Applying pressure to an object with the fingers and palm.
Hearing
Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Kneeling
Bending legs at knee to come to a rest on knee or knees.
Lifting
Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Pulling
Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion.
Pushing
Using upper extremities to press against something with steady force to thrust forward, downward, or outward.
Reaching
Extending hand(s) and arm(s) in any direction.
Seeing
The ability to perceive the nature of objects by the eye.
Walking
Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.
Sitting
Particularly for sustained periods of time.
Standing
Particularly for sustained periods of time.
Stooping
Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Talking
Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
List Working Conditions Required:
  1. Work is performed indoors.
  2. Duties may involve walking, standing for long periods of time, sitting and crouching.
  3. Subject to hazards which may cause personal bodily harm including but not limited to: smoke, common colds, influenza, dust, odors, elevated noise levels and near significant crowds of customers.
  4. Specific required movements include the following:
  • Trunk-bend, twist, rotate, push, pull, and carry
  • Arms-reach, carry, push, pull, lift, twist, and rotate
  • Legs-lift, push, pull, twist, and rotate
  • Hands-grasp, manipulate, bilateral coordination, eye and hand coordination, overall and finger dexterity.

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