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Sportsbook Supervisor Jobs (NOW HIRING)

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Sportsbook Supervisor information

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How much do sportsbook supervisor jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for sportsbook supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What are some common challenges faced by Sportsbook Supervisors, and how are they addressed?

Sportsbook Supervisors often encounter challenges such as handling high-pressure situations during busy sporting events, resolving disputes between customers and staff, and ensuring strict regulatory compliance. To address these challenges, supervisors rely on strong interpersonal skills, comprehensive knowledge of betting regulations, and adherence to company policies. Effective training and clear communication with the team are essential for smooth operations, and supervisors often work closely with security and management to quickly resolve any issues. Accepting and overcoming these challenges not only ensures a safe and enjoyable environment for patrons but also contributes to the supervisor's professional growth within the gaming industry.

What are the key skills and qualifications needed to thrive in the Sportsbook Supervisor position, and why are they important?

To thrive as a Sportsbook Supervisor, you need strong analytical abilities, attention to detail, in-depth knowledge of sports betting, and relevant experience in a gaming or casino environment. Familiarity with sportsbook software platforms, betting terminals, and cash handling procedures is typically required, with certification in responsible gaming being an asset. Excellent leadership, communication, and conflict-resolution skills help in managing staff and addressing customer concerns effectively. These skills and qualifications are crucial for ensuring compliant operations, accurate payouts, and a positive experience for both customers and team members in a fast-paced environment.

What is a Sportsbook Supervisor job?

A Sportsbook Supervisor oversees the daily operations of a sportsbook, ensuring compliance with company policies and gaming regulations. They manage staff, handle customer inquiries, monitor betting activity, and resolve any issues that arise. Additionally, they work to maintain a fair and efficient betting environment while assisting with reporting and financial reconciliation. This role requires strong leadership, attention to detail, and knowledge of sports betting rules and trends.

More about Sportsbook Supervisor jobs
What cities are hiring for Sportsbook Supervisor jobs? Cities with the most Sportsbook Supervisor job openings:
What are the most commonly searched types of Sportsbook Supervisor jobs? The most popular types of Sportsbook Supervisor jobs are:
What states have the most Sportsbook Supervisor jobs? States with the most job openings for Sportsbook Supervisor jobs include:
What job categories do people searching Sportsbook Supervisor jobs look for? The top searched job categories for Sportsbook Supervisor jobs are:
Infographic showing various Sportsbook Supervisor job openings in the United States as of July 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,748 per year, or $30.6 per hour.
Mutuels/Sportsbook Supervisor- Omaha

Mutuels/Sportsbook Supervisor- Omaha

WarHorse Casino

Omaha, NE • On-site

$25.50/hr

Full-time

Posted 23 days ago


WarHorse Casino rating

7.6

Company rating: 7.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

35th of 148 rated casinos


Job description

Summary
Sportsbook Supervisor
Pay Rate: $25.50 per hour
Position Summary
The Sportsbook Supervisor is responsible for assisting the Sportsbook Manager and Assistant Manager with the daily operations of the Sportsbook. This position supports team member development, staffing, guest service, compliance, and operational efficiency while ensuring adherence to company policies, procedures, and gaming regulations. The Sportsbook Supervisor serves as a leader on assigned shifts, promoting exceptional guest experiences and supporting the overall success of the department.
Essential Duties and Responsibilities
  • Practices, supports, and maintains the Mission, Vision, and Values of WarHorse Gaming, LLC.
  • Assists with scheduling, training, coaching, and developing Sportsbook team members.
  • Ensures proper player tracking, wager processing, and payout procedures during assigned shifts.
  • Monitors daily operations and identifies opportunities to improve efficiency, service, and profitability.
  • Maintains appropriate staffing levels to support business demands and special events.
  • Collaborates with other departments to execute promotions, tournaments, and player events.
  • Ensures team members complete required training and receive ongoing development opportunities.
  • Maintains thorough knowledge of applicable federal, state, and local gaming regulations, internal controls, policies, and procedures.
  • Monitors department activities to ensure compliance with all gaming laws, regulations, and company standards.
  • Conducts regular floor observations and maintains continual awareness of operational activity throughout assigned areas.
  • Maintains security and accountability of company-issued equipment, including keys, radios, and handheld devices.
  • Promotes a safe work environment and follows all company and departmental safety standards.
  • Stays informed of industry trends, new technologies, and operational best practices.
  • Demonstrates strong knowledge of sports, sporting events, and sportsbook operations.
  • Effectively manages guest and team member concerns with professionalism, patience, and sound judgment.
  • Understands and complies with the Company's Compulsive and Problem Gambling Plans, including regulations regarding service to minors and intoxicated persons.
  • Manages multiple priorities and deadlines in a fast-paced environment.
  • Attends meetings, training sessions, and continuing education opportunities.
  • Promotes positive employee and public relations.
  • Performs other duties as assigned.
Qualifications
Required
  • Must be at least 21 years of age.
  • Ability to secure and maintain a Nebraska Gaming License.
  • Strong leadership, communication, and customer service skills.
  • Excellent organizational, analytical, and problem-solving abilities.
  • Proficiency in Microsoft Office applications.
Preferred
  • Associate's or Bachelor's degree in Hospitality Management, Business Administration, Hotel Management, or a related field.
  • Three (3) years of Sportsbook supervisory experience.
  • Comprehensive understanding of player tracking systems and complimentary guidelines consistent with industry standards.
Core Competencies
  • Guest Focus
  • Leadership
  • Communication
  • Teamwork
  • Initiative
  • Decision Making
  • Problem Solving and Analysis
  • Ethical Conduct
  • Flexibility
  • Stress Management and Composure
  • Money Handling Skills
Work Environment
This position operates in a fast-paced casino environment and requires frequent interaction with guests and team members. Team members may be exposed to secondhand smoke and extended work hours based on business demands.
Schedule Requirements
Due to the nature of the gaming and hospitality industry, schedules may vary and include days, evenings, weekends, holidays, and special events. This position will primarily provide coverage for swing shifts and requires weekend availability.
Physical Requirements
  • Ability to stand and walk for extended periods.
  • Ability to lift and carry up to 50 pounds occasionally.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Ability to perform basic mathematical calculations.
  • Ability to maintain concentration and make decisions in a fast-paced environment.
Equal Opportunity Employer
WarHorse Gaming, LLC and its parent company, Ho-Chunk, Inc., are equal opportunity employers. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. Preference may be extended to persons of Native American descent in accordance with applicable laws.

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