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Sports Ticketing Jobs (NOW HIRING)

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and ...

Howard

$55K - $60K/yr

BASIC FUNCTION The Manager of Marketing, Ticketing, and Fan Engagement manages all aspects of the ... Establishes relationships within the community with key groups such as youth sport leagues, scouts ...

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Sports Ticketing information

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$24.5K

$48.1K

$73.5K

How much do sports ticketing jobs pay per year?

As of Aug 23, 2026, the average yearly pay for sports ticketing in the United States is $48,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $57,500.00 per year, depending on experience, location, and employer.

What is a sports ticketing?

A Sports Ticketing job involves managing the sale, distribution, and customer service aspects of tickets for sporting events. Professionals in this role handle ticket reservations, pricing strategies, and seating arrangements while ensuring a smooth purchasing experience for fans. They may work for sports teams, stadiums, or ticketing agencies and use specialized software to manage sales and attendance data. Strong customer service, communication, and problem-solving skills are essential for success in this field.

What does a sports ticketing do?

In a Sports Ticketing role, your day-to-day tasks often include processing ticket sales, handling customer inquiries, managing guest lists, and resolving any ticket-related issues or discrepancies. You will also coordinate with event organizers, box office staff, and IT teams to ensure seamless integration between ticketing systems and venue access. Expect to handle both in-person and online ticketing channels, depending on the organization. Attention to deadlines, especially around game days or major events, is crucial as these can be high-traffic periods requiring quick and accurate service.

What are the key skills and qualifications needed to thrive in sports ticketing, and why are they important?

To thrive in Sports Ticketing, you need strong organizational skills, attention to detail, and a solid understanding of ticketing processes, often backed by experience or education in sports management or customer service. Familiarity with ticketing software such as Ticketmaster, Paciolan, or other CRM and point-of-sale systems, as well as knowledge of digital ticket platforms, is essential. Exceptional customer service skills, clear communication, and the ability to troubleshoot quickly help set candidates apart. These competencies ensure accurate sales, smooth event entry, and high levels of customer satisfaction in a fast-paced, high-volume environment.

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What cities are hiring for Sports Ticketing jobs?

Cities with the most Sports Ticketing job openings:

What are the most commonly searched types of Sports Ticketing jobs?

The most popular types of Sports Ticketing jobs are:

What states have the most Sports Ticketing jobs?

States with the most job openings for Sports Ticketing jobs include:

What job categories do people searching Sports Ticketing jobs look for?

The top searched job categories for Sports Ticketing jobs are:

Sports Ticketing jobs near you
Infographic showing various Sports Ticketing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,110 per year, or $23.1 per hour.

Ticketing Operations Specialist

Ticket Evolution

Atlanta, GA • On-site

$49K - $66K/yr

Other

Re-posted 27 days ago

Job description

ABOUT VICTORY LIVE
Victory Live is a private equity-backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live's comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment.
THE POSITION
This role is responsible for managing the day-to-day ticket fulfillment process. The role supports our Partners, Travel Agents, and Customers via phone and email, and provides technical assistance related to various API integrations with partner and automation platforms.
This position combines customer service, operational support, and system management. The ideal candidate thrives in a high-volume, time-sensitive environment and delivers exceptional service.
This is a full-time, non-exempt position reporting to the Operations Coordinator. The role is 100% in-office at our Buckhead, Atlanta location and requires evening and weekend availability.
RESPONSIBILTIES
  • Execute daily fulfillment processes and protocols
  • Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to buyers
  • Process end-customers in both the purchasing and fulfillment of ticket orders (digital, print, and physical) for concerts, festivals, sports, theater, and other live events in accordance with event and client-specific protocols
  • Apply marketplace policies to orders, and handle claims protocols for all buyers reporting order issues
  • Understand the unique (Ticket Evolution) service offerings
  • Support the concierge/travel department to source and quote inventory to convert sales
  • Prioritize and respond to e-mails and phone calls in a fast-paced environment
  • Assist our Clients with a variety of requests, including researching and resolving common issues
  • Escalate client requests to appropriate teams or individuals when necessary
  • Build sustainable, trusting relationships with our Clients through open and interactive communication
  • Follow up on client requests to reach a satisfactory resolution
  • Leverage software to complete client requests
  • Collaborate with peers across all departments to improve the overall Member experience
  • Meet or exceed department standards for quality of service

REQUIREMENTS
What we're looking for
  • Proficiency with Microsoft Office Suite and Google Workspace (Chrome, Gmail, Google Docs, Google Sheets)
  • Strong verbal and written communication skills
  • Excellent organizational, administrative, and interpersonal skills
  • Comfortable working in a collaborative team environment
  • Able to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues
  • Able to quickly learn and effectively utilize new software
  • Ability to conduct quick, thorough research to troubleshoot errors
  • Professional demeanor; able to perform well in high-pressure situations
  • Strong problem-solving, research, and analytical capabilities
  • Flexibility to work nights and weekends as needed to meet business demands

Preferred Qualifications
  • Bachelor's degree from an accredited institution
  • Experience working in primary or secondary ticketing platforms or box office operations

Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.

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