Sports Merchandising Jobs (NOW HIRING)

Are you passionate about racquet sports and ready to lead one of Arizona's premier private club programs?

Do you thrive on creating exceptional member experiences while building a culture of fun, family and friendliness?

Are you an inspiring leader who can elevate both tennis and pickleball programming?

The courts are calling at The Country Club at DC Ranch!

The Director of Racquet Sports is responsible for leading all aspects of the Club's racquet sports operation, delivering an exceptional tennis and pickleball experience for members and guests of all ages and skill levels. This includes overseeing programming, instruction, tournaments, leagues, retail operations, staff leadership, budgeting, member engagement, and facility operations. The Director will play a key role in continuing to grow one of the Club's most vibrant amenities while fostering an inclusive, family-oriented environment that reflects our culture.

This is a full-time, exempt position reporting directly to the Assistant General Manager and supervising the Racquet Sports Professional team and Racquet Sports Shop Staff.

Why The Country Club at DC Ranch?

The Country Club at DC Ranch is a member-owned, nationally acclaimed private golf and country club poised prominently near the McDowell Mountains. The Club is preparing to unveil its newly renovated championship golf course in November 2026, showcasing the design artistry of Tom Lehman. Alongside the course, members enjoy a stunning 45,000 square-foot Ranch Hacienda Clubhouse, six tennis courts, four pickleball courts, a pool complex, and a fully appointed fitness facility. The Country Club at DC Ranch embodies an exclusive desert lifestyle – its vibrancy and warmth welcome members, their families, and guests. The Club heralds its Mission Statement as follows: Through exceptional hospitality, The Country Club at DC Ranch is committed to building tradition and dedicated to being the pre-eminent southwest lifestyle club by creating a legacy of fun, family and friendliness.

Benefits We Offer:

• Health, Vision & Dental Insurance (Full-Time)
• Pet Insurance & Pet Discount Program (Yes, we care about your fur baby(ies)! AND this is for ALL employees!)
• Discounted Life Time Membership
• 401(k) with Company Match
• Employee Assistance Program
• Paid Holidays, Vacation & Sick Time
• Employee Retail Discounts
• Golf Privileges
• Employee Referral Program
• Complimentary Lunch During Your Shift
• Employee Scholarship Fund (up to $10,000 annually for you and your dependents)
• Professional Development & Growth Opportunities
• & more!

Qualifications to Join Our Team:

• Minimum five (5) years of experience as a Head Tennis Professional or Director of Racquet Sports, preferably within a private country club environment.
• Bachelor's degree required.
• Current RSPA (formerly USPTA) or PTR Tennis Professional Certification required.
• Pickleball professional certification strongly preferred (or willingness to obtain).
• Active USTA membership required.
• Strong knowledge of both tennis and pickleball programming, instruction, leagues, tournaments, and member engagement.
• Demonstrated success leading teams and developing staff.
• Outstanding leadership, communication, and interpersonal skills.
• Passion for creating memorable member experiences.
• Budget management and retail operations experience preferred.
• Computer proficiency, including club management software.
• Ability to work outdoors in Arizona's varying weather conditions.
• 4.5–5.0 USTA playing level preferred.

Key Responsibilities:

• Lead all daily tennis and pickleball operations while ensuring exceptional member and guest experiences.
• Develop innovative programming including clinics, leagues, tournaments, socials, camps, and junior programming for players of all ages and skill levels.
• Continue expanding and enhancing the Club's pickleball programming and overall racquet sports offerings.
• Create a welcoming, engaging environment that encourages member participation and builds community.
• Recruit, hire, develop, mentor, and evaluate a high-performing team of racquet sports professionals and shop staff.
• Teach private and group lessons as needed while maintaining a visible and active presence around the facility.
• Oversee court scheduling, reservations, league play, and event calendars.
• Coordinate food and beverage, staffing, and logistics for racquet sports events and tournaments.
• Develop and maintain annual operating budgets while monitoring revenues and expenses.
• Partner with Club leadership on future facility improvements and capital projects.
• Work closely with the merchandising team to maximize retail sales, inventory management, and member service.
• Oversee racquet stringing, repair services, and equipment maintenance.
• Maintain high standards of facility appearance, cleanliness, and safety.
• Create regular communications promoting programs, events, and member engagement.
• Partner with the Marketing & Communications team to promote racquet sports through newsletters, social media, and the Club website.
• Support membership recruitment by showcasing the Club's racquet sports amenities to prospective members.
• Foster an environment where team members are passionate about hospitality, teamwork, and continuous improvement.
• Attend management meetings and collaborate with other departments to deliver exceptional Club experiences.

Ready to build the future of racquet sports at one of Arizona's premier private clubs? Join a team that believes exceptional hospitality begins with exceptional people.

You can learn more about us at www.ccdcranch.com or follow us on Instagram @thecountryclubatdcranch!