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Spectrum Field Tech Jobs (NOW HIRING)

Spectrum

National Field Support Representative

Billings, MT

$19.75 - $25.50/hr

... Spectrum Field Technicians to complete provisioning, device configuration, troubleshooting, and signal measurements to solve problems * Solving technical issues in real-time using the latest tech ...

Waste Connectioins

IT Field Technician

Charlotte, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are currently searching for an IT Field Support Technician! This position will be responsible ... Maintain district VOIP phone systems, including procurement and configuration with Spectrum WAVE ...

Waste Connections

IT Field Technician

Charlotte, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are currently searching for an IT Field Support Technician! This position will be responsible ... Maintain district VOIP phone systems, including procurement and configuration with Spectrum WAVE ...

Alta E&I

Survey Field Technician

Tempe, AZ · On-site

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Our team delivers a full spectrum of services - civil engineering, surveying, geotechnical and ... As a Surveyor Field Tech, you will provide essential support to a survey Crew Chief performing land ...

Lumen

Field Tech III - Pub Sec, Palm Bay, Fl

Palm Bay, FL · On-site

$16.75 - $23/hr

  • Medical

  • Life

... Field Tech II. Works independently under minimal supervision, may act as a team leader. Expert ... Performs a wide spectrum of moderately complex assignments requiring alternative analysis ...

Lumen

Field Tech III - Pub Sec, Palm Bay, Fl

Palm Bay, FL · On-site

$16.75 - $23/hr

  • Medical

  • Life

... Field Tech II. Works independently under minimal supervision, may act as a team leader. Expert ... Performs a wide spectrum of moderately complex assignments requiring alternative analysis ...

Field Operations

Manager, Field Service

Nederland, TX · On-site

As a Field Services Manager at Spectrum, you will guide fulfillment teams, oversee installations ... Provide technical guidance and support to your teams on technologies, operational standards and ...

Lumen Technologies

FIELD TECHNICIAN III - PUB SEC

SC · Remote

$20.25 - $27.75/hr

  • Medical

  • Life

... Field Tech II. Works independently under minimal supervision, may act as a team leader. Expert ... Performs a wide spectrum of moderately complex assignments requiring alternative analysis ...

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Spectrum Field Tech information

See salary details

$11

$23

$36

How much do spectrum field tech jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for spectrum field tech in the United States is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.96 per hour, depending on experience, location, and employer.

What is a Spectrum Field Tech?

A Spectrum Field Tech, also known as a Spectrum Field Technician, is a professional responsible for installing, maintaining, and troubleshooting cable television, internet, and phone services for Spectrum customers. They work directly in the field, visiting customers' homes or businesses to set up equipment, diagnose issues, and ensure optimal service performance. The role often involves climbing ladders, working outdoors, and interacting with customers to resolve technical problems. Spectrum Field Techs play a crucial role in delivering reliable telecommunications services and providing excellent customer support.

What are the key skills and qualifications needed to thrive as a Spectrum Field Tech, and why are they important?

To thrive as a Spectrum Field Tech, you need strong troubleshooting abilities, technical knowledge of cable and internet systems, and typically a high school diploma or equivalent. Familiarity with diagnostic tools, handheld meters, and Spectrum's proprietary systems is essential, and certifications like SCTE's Broadband Premises Installer can be advantageous. Excellent customer service, problem-solving, and communication skills help you interact effectively with clients and address their concerns on-site. These skills ensure efficient service installation and repair, customer satisfaction, and adherence to safety and quality standards in the field.

What are some common challenges Spectrum Field Techs face in their daily work, and how can they be managed?

Spectrum Field Technicians often encounter challenges such as troubleshooting complex connectivity issues, working outdoors in varying weather conditions, and managing a busy schedule of customer appointments. Effective communication with customers and the support team is key to resolving technical problems efficiently. Staying organized, keeping up with ongoing training, and adapting quickly to new technologies can help technicians overcome these challenges and deliver excellent service.

What is the difference between Spectrum Field Tech vs Cable Installer?

AspectSpectrum Field TechCable Installer
CertificationsTypically requires a valid driver’s license and technical trainingOften requires a driver’s license and basic technical knowledge
Work EnvironmentOutdoor and indoor, traveling to customer sitesPrimarily outdoor, installing and repairing cable lines
Employer & IndustrySpectrum/Charter Communications, telecommunications industryVarious cable companies, telecommunications industry
Job FocusInstalling, troubleshooting, and maintaining Spectrum servicesInstalling and repairing cable lines and equipment

The Spectrum Field Tech and Cable Installer roles share similarities in certifications, work environment, and industry. However, Spectrum Field Techs often have broader responsibilities, including troubleshooting and maintaining services, while Cable Installers focus mainly on installation and repair of cable lines. Both roles are essential in the telecommunications industry and require technical skills and customer service abilities.

How many hours do Spectrum Field Techs work?

Spectrum Field Technicians typically work full-time hours, which often include 40 hours per week. They may also be required to work evenings, weekends, or be on call depending on the company's scheduling needs and the nature of field service work.
More about Spectrum Field Tech jobs

What cities are hiring for Spectrum Field Tech jobs?

Cities with the most Spectrum Field Tech job openings:

What states have the most Spectrum Field Tech jobs?

States with the most job openings for Spectrum Field Tech jobs include:

What job categories do people searching Spectrum Field Tech jobs look for?

The top searched job categories for Spectrum Field Tech jobs are:

Spectrum Field Tech jobs near you
Infographic showing various Spectrum Field Tech job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $48,222 per year, or $23.2 per hour.

National Field Support Representative

SPECTRUM

Billings, MT

$20/hr

Full-time

Posted 17 days ago

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 614 frontline employees who took The Breakroom Quiz

30th of 99 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

As a National Field Support Representative, you’ll support Spectrum Field Technicians, helping them troubleshoot service problems at customer locations. You’ll use your technical and interpersonal skills, along with a range of computer programs and tools to help resolve internet, video, and telephone issues for customers. You’ll be at the hub of our dynamic workload management infrastructure acting as traffic controllers for our Field Technicians, enabling efficient and timely service. You’ll also use your interpersonal and customer service skills to interface directly with customers to resolve their issues.


What our National Field Support Representatives Enjoy Most About the Role

  • Working with Spectrum Field Technicians to complete provisioning, device configuration, troubleshooting, and signal measurements to solve problems
  • Solving technical issues in real-time using the latest tech tools and programs
  • The fast pace! It makes the day go by quickly, and you accomplish a lot each workday
  • Opportunities for growth through training, expanded education opportunities, and paths for career progression

Working Conditions
In this role you’ll work in a 24/7 call center environment with headset. You’ll work as part of a team receiving assistance and instruction in real-time to help you continually learn and grow. If you are resourceful, adaptable, and eager to learn, this role could be the start of a fulfilling career with Spectrum.


Required Qualifications

  • Education:
    • High School Diploma or equivalent
  • Technical skills:
    • MS Office and computer literate
  • Abilities:
    • Problem-solving, critical thinking, communication, adaptability, and willingness to learn
  • Schedule:
    • Ability to work a variety of schedules in-office including mornings, nights, weekends, overnights, and holidays

Preferred Qualifications

  • Experience:
    • 2 or more years of telecommunications; call center; or high-speed data, video, or voice experience; workload or dispatch experience, customer service
  • Education:
    • College coursework or equivalent experience in technology

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TSU104 2026-77887 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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