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Spectrum Enterprise Technical Support Jobs in Indiana

The LaSalle Group

IT and ERP Support

Indianapolis, IN · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

The role offers broad technical exposure and the opportunity to grow into additional ERP, systems, and IT operations responsibilities. Responsibilities * Provide Tier 1 and Tier 2 support for ...

Scale Computing INC

Technical Account Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

This role combines technical expertise across hyperconverged infrastructure, managed networking ... Experience supporting enterprise, mid-market, or multi-site customer environments. * Familiarity ...

Allegion Canada Inc.

Enterprise Architect

Carmel, IN · On-site

$140 - $190/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support adoption of modern architecture practices, including cloud-first, API-first, data-driven ... Identify technical risks, architecture gaps, lifecycle concerns, and implementation dependencies ...

Allegion

Enterprise Architect

Carmel, IN

$69 - $88.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support adoption of modern architecture practices, including cloud-first, API-first, data-driven ... Identify technical risks, architecture gaps, lifecycle concerns, and implementation dependencies ...

Allegion

Enterprise Architect

Carmel, IN · On-site

$69 - $88.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support adoption of modern architecture practices, including cloud-first, API-first, data-driven ... Identify technical risks, architecture gaps, lifecycle concerns, and implementation dependencies ...

AES Corporation

Enterprise Architect

Indianapolis, IN · On-site

$120 - $150/hr

... supporting both project-centric and product-centric delivery models. * Govern integration, data, and technical dependencies by defining enterprise integration patterns, establishing data domain ...

TEKsystems

IT Support Specialist

Tell City, IN

$66K - $83K/yr

  • Medical

  • Dental

  • PTO

This role is ideal for someone who enjoys troubleshooting technical issues, supporting end users, and gaining hands-on experience with enterprise technology systems in a manufacturing environment.

TEKsystems

IT Support Specialist

Tell City, IN

$66K - $83K/yr

  • Medical

  • Dental

  • PTO

This role is ideal for someone who enjoys troubleshooting technical issues, supporting end users, and gaining hands-on experience with enterprise technology systems in a manufacturing environment.

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All JobsSpectrum Enterprise Technical Support JobsSpectrum Enterprise Technical Support Jobs in Indiana

Spectrum Enterprise Technical Support information

See Indiana salary details

$13

$24

$42

How much do spectrum enterprise technical support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for spectrum enterprise technical support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is Spectrum Enterprise Technical Support?

Spectrum Enterprise Technical Support is a specialized service provided by Spectrum Enterprise to assist business customers with their internet, voice, network, and other managed service needs. The technical support team helps troubleshoot issues, resolve connectivity problems, and answer questions about Spectrum's enterprise-grade products. They are trained to handle complex technical problems and can provide support remotely or coordinate onsite assistance when necessary. This support ensures that business operations continue smoothly and efficiently.

How does the Spectrum Enterprise Technical Support team typically collaborate with other departments to resolve client issues?

Spectrum Enterprise Technical Support professionals frequently work cross-functionally, collaborating with network engineers, account managers, and field technicians to address complex client issues. When a technical problem requires escalation, support team members coordinate with internal engineering teams to troubleshoot and implement solutions efficiently. Regular communication and documentation are key, ensuring that everyone involved has up-to-date information. This collaborative environment helps resolve issues quickly and provides valuable learning opportunities for team members.

What are the key skills and qualifications needed to thrive as a Spectrum Enterprise Technical Support specialist, and why are they important?

To excel as a Spectrum Enterprise Technical Support specialist, you need strong troubleshooting skills, knowledge of networking fundamentals, and typically an associate degree or relevant technical certifications. Familiarity with ticketing systems, network monitoring tools, and platforms like Cisco or Juniper is often required. Excellent communication, patience, and problem-solving abilities help you effectively assist clients and manage complex technical issues. These competencies ensure efficient resolution of technical problems, high customer satisfaction, and smooth enterprise network operations.

What is the difference between Spectrum Enterprise Technical Support vs Spectrum Network Technician?

AspectSpectrum Enterprise Technical SupportSpectrum Network Technician
CredentialsTypically requires technical certifications like CompTIA A+ or Network+Often requires Cisco, CompTIA, or vendor-specific certifications
Work EnvironmentCustomer service-focused, office or remote supportFieldwork, on-site network installation and maintenance
Employer & Industry UsageTelecommunications providers, customer support centersNetwork infrastructure providers, telecom companies
Search & Comparison IntentUnderstanding support roles, troubleshooting, customer serviceNetwork setup, hardware installation, technical maintenance

While both roles involve technical skills related to networking, Spectrum Enterprise Technical Support primarily focuses on assisting customers remotely with troubleshooting and support. In contrast, Spectrum Network Technicians are more involved in on-site network installation and maintenance. Both roles require relevant certifications and industry experience, but their work environments and daily tasks differ significantly.

What are popular job titles related to Spectrum Enterprise Technical Support jobs in Indiana?

For Spectrum Enterprise Technical Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Spectrum Enterprise Technical Support jobs in Indiana look for?

The top searched job categories for Spectrum Enterprise Technical Support jobs in Indiana are:

What cities in Indiana are hiring for Spectrum Enterprise Technical Support jobs?

Cities in Indiana with the most Spectrum Enterprise Technical Support job openings:

Spectrum Enterprise Technical Support jobs near you

IT and ERP Support

The LaSalle Group

Indianapolis, IN • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision

Posted 13 days ago

Job description

Help Desk and ERP Technician I
Position overview
We are seeking a Help Desk and ERP Technician I to provide onsite technical and application support at our corporate headquarters. This location supports executive leadership and an expanding call-center operation, creating the need for a responsive, professional IT resource who can take ownership of day-to-day technology issues.
As part of a lean and growing IT team, this individual will support hardware, software, network connectivity, user accounts, enterprise applications, and NetSuite users across multiple locations. The role offers broad technical exposure and the opportunity to grow into additional ERP, systems, and IT operations responsibilities.
Responsibilities
  • Provide Tier 1 and Tier 2 support for hardware, software, user accounts, applications, and connectivity issues.
  • Monitor and prioritize help-desk requests while documenting incidents, troubleshooting steps, and resolutions.
  • Configure, deploy, image, maintain, and troubleshoot Windows computers, laptops, mobile devices, printers, scanners, phones, and related equipment.
  • Troubleshoot wired and wireless connectivity, VPN access, TCP/IP, DNS, DHCP, and common network issues.
  • Support Microsoft applications, document-management tools, endpoint security, antivirus, VoIP, and other enterprise systems.
  • Provide first-level NetSuite support involving navigation, transactions, reporting, permissions, Saved Searches, and routine business processes.
  • Assist with NetSuite user setup, onboarding and offboarding, permissions, and security roles.
  • Participate in testing system changes, enhancements, integrations, and configurations.
  • Create user instructions, technical procedures, and knowledge-base documentation.
  • Collaborate with employees, vendors, and IT colleagues to resolve issues and improve workflows.
  • Assist with equipment inventory, employee training, data validation, reporting, and other IT projects.
  • Provide professional, white-glove support to executives and other corporate users.
  • Escalate unresolved or advanced issues to the appropriate internal resource.

Qualifications
  • Two to five years of experience in IT support, ERP support, or a related technical role.
  • Experience supporting or using an ERP platform; NetSuite experience is preferred.
  • Working knowledge of Windows, desktop hardware, Microsoft applications, enterprise software, endpoint security, antivirus, and device-management tools.
  • Understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, wired networks, and wireless networks.
  • Familiarity with Microsoft Azure or another cloud environment.
  • Strong troubleshooting, customer-service, communication, and documentation skills.
  • Ability to work independently while collaborating with a distributed IT team.
  • Ability to prioritize competing requests and interact professionally with employees at all organizational levels.
  • Bachelor's degree in information technology, computer science, or a related discipline is preferred; equivalent relevant experience will also be considered.
  • Ability to lift, move, and install standard workstation and office technology equipment, with or without reasonable accommodation.

Work environment
This position is based onsite at the company's Indianapolis corporate headquarters, where executive leaders and an expanding call-center team are located. The technician will operate with meaningful independence while working alongside two existing help-desk employees. Advanced issues may be escalated to senior IT resources.
Because the organization is actively building its documentation and knowledge base, the successful candidate should be comfortable learning through collaboration, documenting solutions, and helping improve support processes.
Why join the team?
  • Expand beyond traditional help-desk work into NetSuite and ERP support.
  • Gain exposure to Microsoft technologies, networking, cloud environments, and enterprise applications.
  • Work directly with corporate leadership and develop valuable executive-support experience.
  • Contribute to building processes and documentation within a growing IT organization.
  • Take ownership of varied technical work instead of handling only repetitive support requests.
  • Develop toward increased responsibility in ERP, systems administration, infrastructure, or IT operations.

Key Details
  • Location: Indianapolis, IN
  • Work arrangement: Onsite
  • Salary range: $50,000-$75,000 annually
  • Benefits: Medical, dental, and vision insurance available

#LI-CS1
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

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