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Spectrum Customer Service Representative Jobs in Virginia

Waste Connections

Customer Service Representative

Norfolk, VA · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Are you a High Energy CSR? Do you have Call Center experience? Bay Disposal is looking for a High Energy Customer Service Representative to join the team at our Hauling location in Norfolk, VA. Pay ...

ITCON Services

Customer Service Representative

Vienna, VA · On-site

$16 - $21.75/hr

Customer Service Representative ITCON Services is seeking to hire seasoned Customer Service Representatives for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and ...

Loving Air Inc

Customer Service Representative

Locust Grove, VA · On-site

$15 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Loving Air is in the need of an experienced a Customer Service Representative The position of a Customer Service Representative is to respond and assist in the resolution of customer concerns with ...

U-Haul

Customer Service Representative

Mount Crawford, VA · On-site

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Sterling, VA · On-site

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Alexandria, VA · On-site

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Henrico, VA · On-site

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

UASA

Customer Service Representative

Bristow, VA · On-site

$12 - $15/hr

Customer Service Representative As a customer service representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service ...

EverVet Partners

Customer Service Representative

Suffolk, VA

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Why You'll Love this Customer Service Representative Job! Are you passionate about animals and helping others? Are you organized and friendly? If so, our Customer Service Representative role may be ...

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All JobsSpectrum Customer Service Representative JobsSpectrum Customer Service Representative Jobs in Virginia

Spectrum Customer Service Representative information

See Virginia salary details

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How much do spectrum customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for spectrum customer service representative in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer service representatives, and how can they be managed effectively?

Spectrum Customer Service Representatives often encounter high call volumes and a diverse range of customer concerns, from billing issues to technical support. Staying patient, empathetic, and adaptable is crucial for handling challenging situations and resolving customer complaints efficiently. Representatives benefit from Spectrum's comprehensive training programs and the support of a collaborative team environment, which help them navigate complex issues. Proactively using available resources and maintaining clear communication with customers and colleagues can make daily responsibilities more manageable and rewarding.

What is a Spectrum Customer Service Representative?

A Spectrum Customer Service Representative is a professional who assists customers of Spectrum, a telecommunications company, with their inquiries and concerns. Their responsibilities include helping customers with billing questions, troubleshooting service issues, providing information about products and services, and processing account changes. They typically handle customer interactions over the phone, through online chat, or in person at Spectrum locations. The goal of this role is to ensure customer satisfaction and resolve issues efficiently.

What is the difference between Spectrum Customer Service Representative vs Spectrum Sales Associate?

AspectSpectrum Customer Service RepresentativeSpectrum Sales Associate
Primary RoleAssist customers with billing, technical issues, and account inquiriesPromote and sell Spectrum services and packages to customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, persuasion skills
Work EnvironmentCall centers, retail stores, remoteRetail stores, on-site sales events
Common CertificationsCustomer service certifications, communication skillsSales training, product knowledge certifications

While both roles involve interaction with Spectrum customers, the Customer Service Representative focuses on resolving issues and providing support, whereas the Sales Associate emphasizes promoting and selling Spectrum services. Both positions require strong communication skills but differ in their primary objectives and daily tasks.

Does Spectrum offer remote work options?

Spectrum Customer Service Representatives can have remote work options, depending on the role and location. Many customer service positions are available as remote or work-from-home opportunities, often requiring strong communication skills and familiarity with customer management tools. Availability of remote work may vary based on company policies and current staffing needs.

What are the key skills and qualifications needed to thrive as a Spectrum Customer service representative, and why are they important?

To thrive as a Spectrum Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is essential. Patience, active listening, and a positive attitude help representatives excel in handling diverse customer inquiries and resolving concerns. These skills ensure high-quality service, customer satisfaction, and efficient issue resolution in a fast-paced environment.

Is Spectrum Customer Service Representative call center a good job?

A Spectrum Customer Service Representative call center job involves assisting customers with service issues, billing, and technical support, often requiring strong communication skills and familiarity with company systems. It can offer stable employment with benefits, but may involve high call volumes and performance targets. Overall, it can be a good entry-level position for those interested in customer service and telecommunications.

What are popular job titles related to Spectrum Customer Service Representative jobs in Virginia?

For Spectrum Customer Service Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service Representative jobs in Virginia look for?

The top searched job categories for Spectrum Customer Service Representative jobs in Virginia are:

Spectrum Customer Service Representative jobs near you
Infographic showing various Spectrum Customer Service Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service Representative

Key Choice Group

Weyers Cave, VA • On-site

$15.50 - $21.25/hr

Other

Re-posted 15 days ago

Job description

Customer Service Representative

The Customer Service Representative will champion service excellence, and ensure the delivery of high-quality customer experiences to internal and external customers to facilitate organic growth and create engaged customers. As the critical link between the customer, office, and plant, the CSR takes ownership of customer issues and follows problems through to their resolution, setting a clear mission and deploying best practice strategies focused on achieving it in an efficient, profitable manner to increase customer loyalty, retention, and profitability.

Qualifications:

  • MUST have manufacturing, packaging and/or containers industry experience
  • At least 2 years of Customer Service experience
  • Outstanding verbal and written communication skills
  • Proficiency in Microsoft Office

Core Values:

  • Customer service begins inside - We serve our colleagues with excellence so we can serve our customers with excellence.
  • Get it right the first time - We are reliable, thorough, practice active listening and pay attention to detail to ensure the best results.
  • Philosophy of velocity - Our responsiveness and speed to market give us the competitive edge.
  • Personalized Service - We go beyond what the customer expects, understand what they are going through, and anticipate their needs to make their interaction with us the best experience of their day.
  • Act like an owner - We are empowered to protect, cultivate and grow our business responsibly.
  • We can't stop learning - We know our stuff, embrace change and relish feedback.

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