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Spectrum Customer Service Representative Jobs in Virginia

Intrepid USA

Customer Service Representative

Mclean, VA · On-site

$16.50 - $22.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Intrepidgs

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Nova Acquisitions Group

Be Seen First

CUSTOMER SERVICE REPRESENTATIVE Sales CSR

Mclean, VA · On-site

$800 - $1.5K/wk

We are seeking a CUSTOMER SERVICE AND SALES REPRESENTATIVE to join our team! You will be ... spectrum. What sets us apart is our unwavering commitment to our clients' success.

Intrepidgs

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Copart, Inc.

Customer Service Representative

Danville, VA · On-site

$16.04 - $18.07/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Kolb Electric

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

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Showing results 21-40

All JobsSpectrum Customer Service Representative JobsSpectrum Customer Service Representative Jobs in Virginia

Spectrum Customer Service Representative information

See Virginia salary details

$9

$18

$26

How much do spectrum customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for spectrum customer service representative in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer service representatives, and how can they be managed effectively?

Spectrum Customer Service Representatives often encounter high call volumes and a diverse range of customer concerns, from billing issues to technical support. Staying patient, empathetic, and adaptable is crucial for handling challenging situations and resolving customer complaints efficiently. Representatives benefit from Spectrum's comprehensive training programs and the support of a collaborative team environment, which help them navigate complex issues. Proactively using available resources and maintaining clear communication with customers and colleagues can make daily responsibilities more manageable and rewarding.

What is a Spectrum Customer Service Representative?

A Spectrum Customer Service Representative is a professional who assists customers of Spectrum, a telecommunications company, with their inquiries and concerns. Their responsibilities include helping customers with billing questions, troubleshooting service issues, providing information about products and services, and processing account changes. They typically handle customer interactions over the phone, through online chat, or in person at Spectrum locations. The goal of this role is to ensure customer satisfaction and resolve issues efficiently.

What is the difference between Spectrum Customer Service Representative vs Spectrum Sales Associate?

AspectSpectrum Customer Service RepresentativeSpectrum Sales Associate
Primary RoleAssist customers with billing, technical issues, and account inquiriesPromote and sell Spectrum services and packages to customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, persuasion skills
Work EnvironmentCall centers, retail stores, remoteRetail stores, on-site sales events
Common CertificationsCustomer service certifications, communication skillsSales training, product knowledge certifications

While both roles involve interaction with Spectrum customers, the Customer Service Representative focuses on resolving issues and providing support, whereas the Sales Associate emphasizes promoting and selling Spectrum services. Both positions require strong communication skills but differ in their primary objectives and daily tasks.

Does Spectrum offer remote work options?

Spectrum Customer Service Representatives can have remote work options, depending on the role and location. Many customer service positions are available as remote or work-from-home opportunities, often requiring strong communication skills and familiarity with customer management tools. Availability of remote work may vary based on company policies and current staffing needs.

What are the key skills and qualifications needed to thrive as a Spectrum Customer service representative, and why are they important?

To thrive as a Spectrum Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is essential. Patience, active listening, and a positive attitude help representatives excel in handling diverse customer inquiries and resolving concerns. These skills ensure high-quality service, customer satisfaction, and efficient issue resolution in a fast-paced environment.

Is Spectrum Customer Service Representative call center a good job?

A Spectrum Customer Service Representative call center job involves assisting customers with service issues, billing, and technical support, often requiring strong communication skills and familiarity with company systems. It can offer stable employment with benefits, but may involve high call volumes and performance targets. Overall, it can be a good entry-level position for those interested in customer service and telecommunications.

What are popular job titles related to Spectrum Customer Service Representative jobs in Virginia?

For Spectrum Customer Service Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service Representative jobs in Virginia look for?

The top searched job categories for Spectrum Customer Service Representative jobs in Virginia are:

Spectrum Customer Service Representative jobs near you
Infographic showing various Spectrum Customer Service Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service Representative

Intrepid USA

Mclean, VA • On-site

$16.50 - $22.25/hr

Other

Re-posted 29 days ago

Job description

As the Customer Service Representative, you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion potential.
ESSENTIAL JOB FUNCTIONS:

  • Responds to all telephone, walk-in, and electronic inquiries for assistance.
  • Tracks and monitors service requests to ensure each is accurate, completed and closed in a timely manner.
  • Creates meeting reservations and configures conference rooms in accordance with individual requests.
  • Provides support to conference center attendees to include identifying supplies needed, operating equipment, and conference set-up and breakdown. Ensures conference rooms are clean and void of classified materials at the end of the day.
  • Performs other administrative duties, as needed.
EDUCATION & EXPERIENCE:
  • High School Diploma or GED.
  • Minimum of one (1) year of recent experience working at a customer service center.
  • Must be proficient in the use of Microsoft Office, primarily Word and Excel.
KNOWLEDGE & SKILLS:
  • Strong interpersonal skills to maintain effective working relationships with team and customers.
  • Good oral and written communication skills sufficient to respond to customers' routine questions in a clear and concise manner.
  • Ability to manage own activities and workflow under tight deadlines.
  • Ability to apply a strong customer focus orientation to understand customer requirements. and suggest and implement solutions.
  • Ability to ensure that management, co-workers, customers, and stakeholders are kept informed.

SECURITY CLEARANCE: Active Top Secret SCI
Intrepid Acquisition Holdings, LLC
www.intrepidgs.com
Intrepid Acquisition Holdings, LLC. (IAH), is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.
Intrepid Acquisition Holdings, LLC. ("IAH" and/or "Company") and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Intrepid USA logo

About Intrepid USA

Sourced by ZipRecruiter

Intrepid USA Healthcare Services is a company with a local perspective. Our philosophy is simple; to provide patients, families, and referral sources access to the highly-skilled clinical teams and innovative resources and programs one would expect from a larger company, with the community focused, personalized, and responsive approach to service you would expect from a smaller local company.

Industry

Outpatient health care

Company size

5,001 - 10,000 Employees

Headquarters location

Addison, TX, US

Year founded

1990

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