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Specialty Operations Manager Jobs in Raleigh, NC

Walgreens

Pharmacist Local Specialty

Morrisville, NC · On-site

$54.50 - $65.50/hr

Operations * Manages the daily operation of the pharmacy department. * Improves prescription ... Works collaboratively, along with the Local Specialty Pharmacy staff. About Walgreens Founded in ...

Walgreens

Pharmacist Local Specialty

Morrisville, NC · On-site

$54.50 - $65.50/hr

Operations * Manages the daily operation of the pharmacy department. * Improves prescription ... Works collaboratively, along with the Local Specialty Pharmacy staff. About Walgreens Founded in ...

Hirebridge

Hospital Director

Raleigh, NC · On-site

$120 - $190/hr

About the Role The Hospital Director is responsible for the full business, operational, and clinical operations management of a newly launched Specialty & 24/7 Emergency hospital. This includes ...

CityVet

Hospital Director

Clayton, NC · On-site

About the Role The Hospital Director is responsible for the full business, operational, and clinical operations management of a newly launched Specialty & 24/7 Emergency hospital. This includes ...

SOLID Surface Care, Inc.

Shift Lead

Raleigh, NC · On-site

$13.25 - $16.50/hr

... Operations Managers, and Clients. • Maintain and train others to maintain cleanliness of ... specialty surface care. We are passionate about being environmentally conscious with our ...

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Specialty Operations Manager information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do specialty operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for specialty operations manager in Raleigh, NC is $61,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a specialty operations manager?

To thrive as a Specialty Operations Manager, you need a solid background in operations management, process improvement, and industry-specific knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like Six Sigma or PMP is valuable. Strong leadership, analytical thinking, and effective communication skills help drive team performance and manage cross-functional projects. These skills ensure efficient specialty operations, high-quality service delivery, and the ability to adapt to evolving business needs.

How do specialty operations managers typically collaborate with cross-functional teams to drive project success?

Specialty Operations Managers often work closely with departments such as sales, supply chain, quality assurance, and finance to coordinate complex projects and ensure operational goals are met. They lead cross-functional meetings, facilitate communication between stakeholders, and resolve logistical or process challenges. This collaborative environment requires strong interpersonal skills and the ability to balance competing priorities, making effective teamwork and clear communication essential for delivering successful outcomes.

What is the difference between Specialty Operations Manager vs Production Supervisor?

AspectSpecialty Operations ManagerProduction Supervisor
CredentialsRelevant certifications (e.g., Six Sigma, PMP), industry experienceExperience in manufacturing, technical skills, sometimes certifications
Work EnvironmentOversees multiple departments or specialized units within a facilityManages daily production activities on the shop floor
Employer & Industry UsageCommon in healthcare, manufacturing, and technical fieldsPrimarily in manufacturing and industrial settings
Search & Comparison IntentUnderstanding managerial roles in operationsFocus on production processes and team supervision

The Specialty Operations Manager typically oversees multiple specialized units, requiring broader strategic skills and certifications. In contrast, a Production Supervisor focuses on daily manufacturing activities and team management on the shop floor. Both roles are vital in manufacturing and industrial sectors but differ in scope and responsibilities.

Is a specialty operations manager a high paying job?

A specialty operations manager typically earns a competitive salary that varies based on industry, experience, and location. These roles often require strong leadership, problem-solving skills, and knowledge of operational processes, which can contribute to higher compensation compared to general management positions.

What is a specialty operations manager?

A Specialty Operations Manager is responsible for overseeing the operations of a specific department or specialty area within a company, such as pharmacy, logistics, or IT services. They ensure that daily processes run efficiently, manage staff, and implement policies to improve productivity and compliance. Additionally, they may handle budgeting, training, and performance evaluations to meet organizational goals. Their role often requires specialized knowledge related to the department they manage.
What are popular job titles related to Specialty Operations Manager jobs in Raleigh, NC? For Specialty Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Specialty Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Specialty Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Specialty Operations Manager jobs? Cities near Raleigh, NC with the most Specialty Operations Manager job openings:
Specialty Operations Manager jobs near you

Registered Manager Local Specialty

Walgreens

Morrisville, NC • On-site

Full-time

Posted 23 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,189 frontline employees who took The Breakroom Quiz

95th of 112 rated pharmacies

Job description


Responsible for directing the operation of a Walgreens Local Specialty Pharmacy, and accountable for improving unit sales, profits, and image through the overall development and protection of store assets, the selection, training, and development of personnel, and proper service to patients. Responsible for building relationships, overseeing the clinical management of patients, and growing the business at the site. Performs all duties of the Pharmacy Manager in their absence.
  • Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
  • Responds to patient inquiries and complaints in a timely manner and answers questions to ensure a positive patient experience.
  • Connect with patients by responding to special needs and proactively offering services.
  • Patient/Clinical Management
  • Collaborates with providers to determine appropriateness of therapy. Educates patients with empathy on effective medication administration and expectations, side effect mitigation, and the importance of adherence. Regularly follows up with patients during the time of refills.
  • Enrolls and follows patients through clinical management programs.
  • Oversees the enrollment of patients with assistance programs, such as Chronic Disease Fund, confirming patient eligibility and all required reporting and documentation.
  • Responsible for ensuring compliance of team members regarding the documentation of patient management in the appropriate systems.
  • Fully abides to all compliance policies inclusive of participating in the billing and submission of claims to government- sponsored health care programs, including Medicare, Medicaid, and all other third-party payers, as well as the facilitating of prior authorizations on behalf of prescribers.
  • Works with the Pharmacy Manager toward the success of the pharmacy operation (scheduling, customer service, and in stock) and maintains a working knowledge of the pharmacy function.
  • Directs the operation of the store (front-end and pharmacy departments).
  • Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to patients, prescribers, pharmaceutical manufacturers, payers, and health systems.
  • Provide direction to ensure pharmacy department procedures and practices comply with federal and state regulations and guidelines. Also ensures compliance with internal regulatory bodies and contracts with payers and pharmaceutical manufacturers (BOP, DEA, Medicare, accreditation bodies, compounding, FDA, etc.).
  • Complies with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports. Ensures completion of all required reporting.
  • Assures accurate and timely reporting of inventory for limited distribution drugs (LDD) when required (daily, weekly, and monthly).
  • Recommends and implements asset protection controls and procedures to identify and minimize profit loss.
  • Improves and maintains store condition, maintenance, and appearance for the safety, health, and well-being of patients and team members, and ensures adherence to applicable government regulations and laws.
  • Controls the store's safe and "bank," including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management.
  • Assures proper operation and maintenance of pharmacy department systems and equipment.
  • Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of third-party pharmacy systems and procedures to lessen payment rejections. Resolves third-party rejection problems promptly and resubmits rejected claims for payment promptly.
  • Manages and attains inventory budgets to include selecting and ordering new, promotional, and permanent merchandise; keeping stores in stock, and liquidating overstocked, slow-moving, and/or old store merchandise.
  • Daily Planning and Execution
  • Schedules employees so that there is adequate coverage for all areas.
  • Implements store organization through proper hiring and placement, scheduling of work, assignment of responsibility, and delegation of authority.
  • Coordinates and organizes pharmacy department daily schedule of activities.
  • Prepares, submits, and files various reports and records required by the Company and various government agencies.
  • Business Planning
  • Responsible for developing the business plan to grow the business at the site and within Walgreens working with the District/Region leadership. Pursues opportunities to grow Walgreens market share at the site and within Walgreens Enterprise via other business opportunities.
  • Specific to Health System Pharmacy locations: Responsible for collaborating with internal strategic account management to deepen the relationship with the health system for overall growth of business at the site and within Walgreens.
  • Maintains and improves performance of department through the building of employee morale and motivation, rewards employees, and addresses employee complaints where appropriate, and uses Constructive Discipline policies of Company to discipline, suspend, terminate, or effectively recommend the same. Utilizes Constructive Discipline policy to ensure compliance with state and federal laws by pharmacy department personnel.
  • Assures EEO compliance through equity, consistency, and fairness; prevents workplace harassment; upholds the Open-Door policy assuring no retaliation; communicates openly and honestly to employees.
  • Manages staffing by planning for and scheduling appropriate hours in adherence with budgeting guidelines. Directs and attains payroll budget and controls use of overtime.
  • In the absence of, or alongside the RXMO, supervises pharmacy department team members to assure performance of required functions and adherence to Company policies and procedures. Ensures proper licensure of all pharmacy department personnel. Confirms pharmacy department employees are trained in all required functions regarding payer and pharmaceutical contractual requirements (adverse event reporting, data and inventory reporting, clinical management). Reaffirms with all pharmacy department personnel, regularly, their obligations regarding prescription dispensing only in good faith.
  • Ensures proper licensure of all pharmacy department personnel. Confirms pharmacy department employees are trained on all required functions regarding payer and pharmaceutical contractual requirements (Adverse event reporting, data and inventory reporting, clinical management).
  • Enforces all Company policies and procedures. Upholds federal, state, and local labor and employment laws.
  • Develops team members through orientation, training, establishment of objectiv

External Basic Qualifications
  • BS in Pharmacy or PharmD Degree from an accredited educational institution.
  • Current pharmacist license in the state where the site is located or willing to obtain by position start date. Must maintain active license.
  • At least 1 year pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
  • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
  • Has completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.)., or willing to complete within the first 6 months in the role.
  • Willing to travel up to 20% of the time for business purposes (within state and out of state).

About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Preferred Qualifications
  • Masters or PharmD preferred.
  • Experience with client resolution and exposure to Specialty Pharmacy.
  • Experience supervising or staffing of local specialty pharmacies.
  • At least 2 years of experience planning, developing, and managing departmental expense and capital budgets.
  • At least 2 years of experience directly managing people, including hiring, developing, motivating and directing people as they work.
  • An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)

We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $130,275 - $191,209. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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