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Specialty Operations Manager Jobs in Michigan (NOW HIRING)

The Professional Group

Supervisor-WCAA

Roseville, MI · On-site

... • Manages and directs the operations of assigned cleaning staff. This includes both regular cleaning operations and specialty operations. • Responsible for the direction, coordination and ...

Burlington

Operations/Service Manager V

Dearborn, MI

$26.15 - $34.85/hr

You'll Come With * 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization * Must be able to work a ...

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Specialty Operations Manager information

What are the key skills and qualifications needed to thrive as a specialty operations manager?

To thrive as a Specialty Operations Manager, you need a solid background in operations management, process improvement, and industry-specific knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like Six Sigma or PMP is valuable. Strong leadership, analytical thinking, and effective communication skills help drive team performance and manage cross-functional projects. These skills ensure efficient specialty operations, high-quality service delivery, and the ability to adapt to evolving business needs.

How do specialty operations managers typically collaborate with cross-functional teams to drive project success?

Specialty Operations Managers often work closely with departments such as sales, supply chain, quality assurance, and finance to coordinate complex projects and ensure operational goals are met. They lead cross-functional meetings, facilitate communication between stakeholders, and resolve logistical or process challenges. This collaborative environment requires strong interpersonal skills and the ability to balance competing priorities, making effective teamwork and clear communication essential for delivering successful outcomes.

What is the difference between Specialty Operations Manager vs Production Supervisor?

AspectSpecialty Operations ManagerProduction Supervisor
CredentialsRelevant certifications (e.g., Six Sigma, PMP), industry experienceExperience in manufacturing, technical skills, sometimes certifications
Work EnvironmentOversees multiple departments or specialized units within a facilityManages daily production activities on the shop floor
Employer & Industry UsageCommon in healthcare, manufacturing, and technical fieldsPrimarily in manufacturing and industrial settings
Search & Comparison IntentUnderstanding managerial roles in operationsFocus on production processes and team supervision

The Specialty Operations Manager typically oversees multiple specialized units, requiring broader strategic skills and certifications. In contrast, a Production Supervisor focuses on daily manufacturing activities and team management on the shop floor. Both roles are vital in manufacturing and industrial sectors but differ in scope and responsibilities.

Is a specialty operations manager a high paying job?

A specialty operations manager typically earns a competitive salary that varies based on industry, experience, and location. These roles often require strong leadership, problem-solving skills, and knowledge of operational processes, which can contribute to higher compensation compared to general management positions.

What is a specialty operations manager?

A Specialty Operations Manager is responsible for overseeing the operations of a specific department or specialty area within a company, such as pharmacy, logistics, or IT services. They ensure that daily processes run efficiently, manage staff, and implement policies to improve productivity and compliance. Additionally, they may handle budgeting, training, and performance evaluations to meet organizational goals. Their role often requires specialized knowledge related to the department they manage.
What are popular job titles related to Specialty Operations Manager jobs in Michigan? For Specialty Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Specialty Operations Manager jobs in Michigan look for? The top searched job categories for Specialty Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Specialty Operations Manager jobs? Cities in Michigan with the most Specialty Operations Manager job openings:
Specialty Operations Manager jobs near you
Infographic showing various Specialty Operations Manager job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Pharmacy Business Operations Manager

Insight

Flint, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 hours ago

Job description

Insight Health System is a physician-led organization focused on advancing excellence in healthcare and community well-being. Our expertise is in transforming distressed hospitals into stable, patient-centric care that is second to none. With a track record for innovation in healthcare, research and development, Insight Health System provides the communities we serve with world-class healthcare services at the forefront of medical technology. Our network currently includes a portfolio of entities encompassing six acute care hospitals (three of which are nonprofit), six surgery centers, 28 clinics, 580 physicians, 10 unions, and 4,200 employees. Collectively, Insight Health System hospitals provide nearly 100,000 patient days annually.
Position Overview
We are seeking a highly organized and operations-driven Pharmacy Business Operations Manager to oversee inpatient and outpatient pharmacy functions across our Michigan locations, including Flint, Warren, and Coldwater. This role ensures all pharmacy operations run efficiently-covering claims oversight, credentialing, shipping workflows, staffing, regulatory readiness, and 340B support. The ideal candidate will lead multi-site pharmacy operations, strengthen financial and operational performance, and ensure seamless coordination between inpatient and outpatient teams.
Benefits:
  • Comprehensive health, dental, and vision insurance
  • Paid time off: vacation, holidays, and sick leave
  • 401(k) with employer match (immediate vesting; eligibility begins after 3 months)
  • Employer - paid short - and long - term disability, basic life insurance
  • Voluntary coverages: accident, critical illness, hospital indemnity, AD&D, etc.

Key Responsibilities:
  • Operational Leadership & Multi-Site Oversight
  • Oversee daily pharmacy operations for outpatient and inpatient locations in Flint, Warren, and Coldwater.
  • Ensure smooth and compliant workflows across all sites, including inventory, ordering, dispensing, shipping, and staffing.
  • Maintain communication with inpatient pharmacy leadership to ensure medications are appropriately ordered, stocked, and reconciled.
  • Support licensure expansion into additional states for outpatient pharmacy services.

Claims, Billing & 340B Support
  • Monitor and track all pharmacy claims across TPAs, PBMs, and payors to ensure accurate adjudication.
  • Verify credentialing status for all pharmacies and ensure all payor enrollments remain active and compliant.
  • Oversee 340B-related workflows, including auto-billing validation, claim matching, diversion/exclusion checks, and pharmacy-covered entity coordination.
  • Identify discrepancies, underpaid claims, or missed revenue opportunities and escalate/resolution as needed.

Shipping & Fulfillment Oversight
  • Ensure shipping operations are timely, compliant, accurate, and aligned with pharmacy standards.
  • Monitor packaging, routing, temperature control, and tracking processes to maintain quality and patient safety.
  • Develop improvements to increase speed, accuracy, and cost-effectiveness.

Staffing, Hiring & Team Management
  • Lead hiring efforts for pharmacists, pharmacy technicians, and support staff across all Michigan locations.
  • Support new hire onboarding, training, performance expectations, and workflow alignment.
  • Ensure proper staffing models are maintained to support volume and growth.

Growth & Outpatient Pharmacy Development
  • Drive growth of the outpatient pharmacy through optimization of workflows, patient engagement strategies, and provider alignment.
  • Work with business development, clinical teams, and operations leaders to expand outpatient pharmacy services.
  • Monitor KPIs, including volume, turnaround time, claim success rates, acquisition cost trends, and margin performance.

Regulatory, Compliance & Credentialing Coordination
  • Maintain up-to-date licenses, permits, payor contracts, enrollments, and state board requirements for all pharmacy locations.
  • Ensure compliance with all Michigan and federal regulations, including pharmacy board rules, USP standards, and applicable accreditation standards.
  • Prepare documentation and support audits, inspections, and regulatory reviews.

Cross-Functional Collaboration
  • Partner with finance, operations, compliance, HR, inpatient pharmacy, outpatient pharmacy, and leadership teams to ensure alignment and execution.
  • Serve as a primary point of contact for all pharmacy operational issues across Michigan locations.
  • Step in to support staffing or operational needs during high-volume periods.

Required Qualifications
  • Bachelor's degree in Pharmacy, Business Administration, Healthcare Administration, or related field.
  • Strong operational, organizational, and project management skills.
  • Experience in pharmacy operations (inpatient, outpatient, or specialty).
  • Ability to manage multiple sites, workflows, and competing priorities.
  • Excellent communication, documentation, and leadership abilities.

Preferred Qualifications
  • Multi-site pharmacy management experience strongly preferred.
  • Understanding of pharmacy claims, TPAs, PBMs, and reimbursement models.
  • Working knowledge of 340B operations and auto-billing workflows.
  • Background in pharmacy credentialing, licensing, and payor enrollment.
  • Experience managing shipping/fulfillment operations in a pharmacy environment.
  • Familiarity with USP <797>/<800>, Michigan Board of Pharmacy requirements, and outpatient/inpatient operations.
  • Experience supporting pharmacy growth initiatives or expansion projects.

Insight is an equal opportunity employer and values workplace diversity!

Apply