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Spanish Speaking Customer Service Advisor Jobs (NOW HIRING)

AMA TechTel

Customer Service Advisor

Amarillo, TX · On-site

Customer Service Advisors have the overall responsibility of delivering outstanding customer ... Spanish speaking preferred Benefits * We offer a compensation plan including excellent benefits ...

Toyota of Fox Lake

Service Advisor

Fox Lake, IL

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a customer-focused ... and Spanish-speaking customers throughout the service process * Accurately gather customer and ...

Toyota of Fox Lake

Service Advisor

Fox Lake, IL

... and Spanish-speaking customers throughout the service process * Accurately gather customer and ... Previous automotive service advisor experience preferred * Strong customer service and ...

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Spanish Speaking Customer Service Advisor information

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How much do spanish speaking customer service advisor jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for spanish speaking customer service advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is a Spanish speaking customer service advisor?

A Spanish Speaking Customer Service Advisor is a professional who assists customers by answering inquiries, resolving issues, and providing information, all while communicating fluently in Spanish. They typically work for companies that serve Spanish-speaking clients, either over the phone, via email, or through live chat. Their role is important in ensuring customer satisfaction and bridging language barriers for effective service. They may also handle tasks such as processing orders, managing complaints, and providing product or service support. Strong communication skills in both Spanish and English are often required for this position.

What are the key skills and qualifications needed to thrive as a Spanish speaking customer service advisor?

To thrive as a Spanish Speaking Customer Service Advisor, fluency in both Spanish and English, strong communication skills, and prior customer service experience are essential. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, problem-solving abilities, and cultural sensitivity help individuals excel in resolving diverse customer issues. These skills are vital for delivering effective bilingual support, fostering customer satisfaction, and representing the company professionally.

What are some common challenges faced by Spanish speaking customer service advisors, and how can they be managed effectively?

Spanish Speaking Customer Service Advisors often encounter challenges such as bridging cultural differences, handling high call volumes, and maintaining clear communication with non-native speakers. To manage these effectively, advisors should stay patient, use active listening skills, and clarify information when necessary. Leveraging translation tools and participating in ongoing training can also help address language nuances and improve service quality. Building cultural awareness and empathy further enhances interactions with Spanish-speaking customers.

What is the difference between Spanish Speaking Customer Service Advisor vs Spanish Speaking Sales Representative?

AspectSpanish Speaking Customer Service AdvisorSpanish Speaking Sales Representative
CredentialsBasic customer service skills, language proficiencySales training, communication skills, language proficiency
Work EnvironmentCall centers, customer support departmentsSales offices, retail, tele-sales environments
Employer & IndustryCustomer service departments across various industriesSales teams in retail, telecom, or service sectors
Search & Comparison IntentCustomer support roles, language skillsSales roles, client acquisition, language skills

The main difference is that Spanish Speaking Customer Service Advisors focus on assisting customers, resolving issues, and providing support, while Spanish Speaking Sales Representatives actively promote products or services to generate sales. Both roles require strong Spanish language skills and customer interaction, but their primary objectives and work environments differ.

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What job categories do people searching Spanish Speaking Customer Service Advisor jobs look for?

The top searched job categories for Spanish Speaking Customer Service Advisor jobs are:

Spanish Speaking Customer Service Advisor jobs near you
Infographic showing various Spanish Speaking Customer Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,138 per year, or $20.7 per hour.

Spanish-Speaking Customer Service Associate

Groth Family Insurance - Allstate

Pasco, WA • On-site

$15 - $20.75/hr

Full-time

Medical, PTO

Posted 27 days ago

Job description

Benefits:
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Spanish-Speaking Customer Service Associate

About the Role
Groth Family Insurance Allstate is seeking a friendly, dependable, and bilingual Customer Service Associate to join our team in Pasco, WA. This role is ideal for someone who enjoys helping people, building relationships, and providing outstanding service to customers in both English and Spanish.
As a key member of our agency, you will help clients navigate their insurance policies, answer questions, process policy changes, and ensure they receive the exceptional support they deserve. We are looking for someone who is customer-focused, organized, and passionate about making a positive impact in the lives of others.
Previous insurance experience is helpful but not required. Licensing is preferred, but candidates who are willing to obtain their insurance license after hire are encouraged to apply. We provide training, support, and assistance throughout the licensing process.
Position Overview
As a Spanish-speaking Customer Service Associate, you will serve as an important point of contact for our clients, helping them understand their coverage, manage their policies, and address service-related needs. Your ability to communicate effectively in both English and Spanish will help ensure all clients receive a high level of care and support.
This role offers an excellent opportunity to build a long-term career within a growing insurance agency while developing valuable customer service and insurance industry knowledge.
Key Responsibilities
  • Assist English-speaking and Spanish-speaking clients with policy questions, billing inquiries, and coverage updates
  • Respond promptly and professionally to customer inquiries via phone, email, text, and in-person interactions
  • Process policy changes, renewals, endorsements, and documentation requests
  • Educate clients on policy features, coverage options, and insurance processes
  • Maintain accurate customer records and agency documentation
  • Resolve customer concerns with professionalism, empathy, and attention to detail
  • Conduct policy reviews and identify opportunities to better serve clients' insurance needs
  • Support the agency's sales and service efforts through follow-up and customer retention activities
  • Collaborate with team members to deliver an exceptional customer experience
Qualifications
  • Fluent in both Spanish and English (required)
  • Strong communication and interpersonal skills
  • Customer-focused with a passion for helping others
  • Professional, dependable, and detail-oriented
  • Strong organizational and time-management skills
  • Positive attitude and willingness to learn
  • Ability to multitask and work efficiently in a fast-paced environment
  • Previous customer service, administrative, retail, banking, hospitality, or insurance experience is a plus
  • Insurance license preferred but not required
  • Willingness to obtain insurance licensing after hire with agency support
What We Offer
  • Licensing support and training opportunities
  • Competitive compensation
  • Ongoing coaching and professional development
  • Supportive and team-oriented work environment
  • Career growth opportunities within a growing Allstate agency
  • The opportunity to make a meaningful impact by helping individuals and families protect what matters most
If you are bilingual in Spanish and English, enjoy helping people, and are looking for a rewarding career with a supportive team, we encourage you to apply with Groth Family Insurance Allstate in Pasco, WA.