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Spanish Customer Service Jobs in Raleigh, NC (NOW HIRING)

Customer Service Representative

Raleigh, NC ยท On-site

$15.50 - $21.25/hr

Upholds company values, ensures compliance, and uses bilingual (English/Spanish) skills to enhance customer experience and expand reach. Direct Manager Direct Reports: The Customer Service ...

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Fluent English/Spanish language skills a plus * Knowledge of Microsoft Office products, including Word, Excel, and Outlook * Excellent communication and interpersonal skills * Ability to prioritize ...

Customer Service Specialist

Durham, NC ยท On-site

$16.50 - $21.75/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... Ability to read, write, comprehend, and communicate in Spanish #SHWSales

Showing results 21-40

Spanish Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do spanish customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for spanish customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does a Spanish Customer Service representative do?

A Spanish Customer Service representative assists customers who speak Spanish by answering their questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person, ensuring a positive experience and addressing any concerns in the Spanish language. These professionals often work for companies that serve Spanish-speaking clients or operate in regions with a significant Spanish-speaking population.

What are the key skills and qualifications needed to thrive as a Spanish Customer Service representative?

To thrive as a Spanish Customer Service Representative, you need fluency in both Spanish and English, strong communication skills, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office applications is typically required. Patience, problem-solving ability, and cultural sensitivity make individuals stand out in this position. These skills ensure effective support for Spanish-speaking clients, leading to higher satisfaction and efficient resolution of issues.

What are some typical challenges faced in a Spanish Customer Service role, and how can I effectively handle them?

In a Spanish Customer Service role, you may encounter challenges such as language barriers, handling difficult or frustrated customers, and navigating cultural differences. To be successful, it's important to practice patience, active listening, and empathy while communicating clearly in both Spanish and English. Leveraging company resources, ongoing training, and support from your team can help you resolve complex issues efficiently and maintain a positive customer experience.

What is the difference between Spanish Customer Service vs Spanish Technical Support?

AspectSpanish Customer ServiceSpanish Technical Support
Required CredentialsCustomer service certifications, language proficiencyTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, retail, online supportIT help desks, technical departments
Employer & Industry UsageRetail, hospitality, e-commerceIT companies, software providers

Spanish Customer Service focuses on assisting customers with general inquiries, product info, and billing, while Spanish Technical Support involves troubleshooting technical issues and providing specialized solutions. Both roles require strong Spanish language skills, but technical support demands technical knowledge and certifications. Understanding these differences helps job seekers target the right roles in customer service or technical fields.

What are popular job titles related to Spanish Customer Service jobs in Raleigh, NC?

For Spanish Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Spanish Customer Service jobs?

Cities near Raleigh, NC with the most Spanish Customer Service job openings:

Infographic showing various Spanish Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative, Reliability

Customer Operations

Morrisville, NC โ€ข On-site

$15 - $20.25/hr

Other

Posted 14 days ago


Job description

Customer Service Reliability Representative

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Reliability Representative at Spectrum. Customer Service Reliability Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

As a Customer Service Reliability Rep, you'll provide exceptional customer support by phone, for all of Spectrum's connectivity services including troubleshooting internet, video, and/or voice service issues and handling basic billing inquires and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

How You'll Make An Impact

  • Continuously learning and turning that knowledge into customer service wins
  • Uncovering customer needs, creating solutions, and resolving problems
  • Making a positive impression on customers through a best-in-class experience
  • Representing a Fortune 100 company with professionalism and courtesy
  • Working in an open, friendly environment with a supportive, energetic team

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you.

What You'll Bring To Spectrum

Required Qualifications

  • Education: High school diploma or equivalent
  • Language: Ability to read, write, speak and understand English
  • Skills: Manage multiple customer interactions professionally and efficiently; Demonstrated organization, time management, and interpersonal skills
  • Abilities: Handle multiple tasks
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays

Preferred Qualifications

  • Minimum one year of call center or equivalent experience
  • Customer service/technical support experience; Call Center Experience; Cable operations and/or telecommunications experience