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Spa Manager Jobs in Massachusetts (NOW HIRING)

Spa Manager Summary The Spa Manager/Director is responsible for leading all aspects of spa operations with a strategic focus on driving retail sales performance, achieving ambitious revenue and ...

Spa Supervisor

Boston, MA · On-site

$45K - $61K/yr

In fact, 90% of our management team began their spa careers as a Bella Santé Spa Supervisor. The Spa Supervisor is a key role within Bella Santé. As a Spa Supervisor, you will make the first and ...

Spa Supervisor

Wellesley, MA · On-site

$45K - $61K/yr

In fact, 90% of our management team began their spa careers as a Bella Santé Spa Supervisor. The Spa Supervisor is a key role within Bella Santé. As a Spa Supervisor, you will make the first and ...

Position Summary The Spa Manager leads the Spa and Salon services and retail staff in the promoting and providing of sales, services, and products that exceed customer expectations. They drive ...

Ensures appropriate Spa supervisory coverage through use of a Manager on Duty (MOD) system. * Specifies and controls efficient usage of professional products for all services by completing a service ...

Spa Receptionist

Everett, MA · On-site

$19.42/hr

Responsibilities Under the direction of the Operations Manager, oversee reservations, reception desk. Maintain day to day operations of the spa facility to assure a smooth, 5-Star performance while ...

Spa Concierge

Lexington, MA · On-site

$15.75 - $19.50/hr

Position Summary The Spa Concierge is responsible for managing the front desk experience, ensuring every guest interaction is smooth, professional, and welcoming. Key Responsibilities * Welcome ...

Report accidents, injuries to management. * Adhere to all Raffles Brand Standards, department procedures and spa service standards. * Ensure uniform and appearance is tidy and professional, in line ...

Report accidents, injuries to management. * Adhere to all Raffles Brand Standards, department procedures and spa service standards. * Ensure uniform and appearance is tidy and professional, in line ...

Report accidents, injuries to management. * Adhere to all Raffles Brand Standards, department procedures and spa service standards. * Ensure uniform and appearance is tidy and professional, in line ...

Report any treatment room defects to spa management to ensure prompt follow up. * Maintain current skills and license in specialized area per state requirements. * Ensure uniform and appearance is ...

Report any treatment room defects to spa management to ensure prompt follow up. * Maintain current skills and license in specialized area per state requirements. * Ensure uniform and appearance is ...

Spa Rover

Lenox, MA · On-site

$16.50 - $17.16/hr

In addition, Canyon Ranch operates North America's largest day spa at The Venetian ® hotel in Las Vegas, Nevada. Canyon Ranch is a recipient of Travel + Leisure's Best Spa Award, as well as the ...

Spa Rover

Lenox, MA · On-site

$16.50 - $17.16/hr

In addition, Canyon Ranch operates North America's largest day spa at The Venetian ® hotel in Las Vegas, Nevada. Canyon Ranch is a recipient of Travel + Leisure's Best Spa Award, as well as the ...

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Spa Manager information

See Massachusetts salary details

$32.2K

$54.3K

$75.4K

How much do spa manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for spa manager in Massachusetts is $54,347.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $61,200.00 per year, depending on experience, location, and employer.

What does a spa manager do?

A Spa Manager oversees the daily operations of a spa, ensuring that clients receive high-quality services and that the facility runs smoothly. Their responsibilities include managing staff, scheduling appointments, handling customer inquiries, maintaining inventory, and ensuring compliance with health and safety standards. Spa Managers also develop marketing strategies, manage budgets, and work to create a relaxing and welcoming environment for guests. They play a key role in hiring and training employees and often resolve any customer concerns or complaints.

What does a spa manager do?

A spa manager, or spa director, oversees all aspects of running a spa, including the staff, finances, and facility management. As a spa manager, your responsibilities include interviewing, hiring, and training employees, managing schedules and staff related issues, and tending to the needs of guests. You are also responsible for ensuring that your spa complies with all state and local health codes. Your job is to oversee the general operation of the spa on a daily basis and ensure guests are provided a relaxing environment with quality services.

What are the key skills and qualifications needed to thrive as a spa manager, and why are they important?

To thrive as a Spa Manager, you need strong leadership, customer service expertise, and a background in hospitality or wellness management, often supported by a relevant degree or certification. Familiarity with spa management software, appointment scheduling systems, and inventory control tools is typically required. Outstanding interpersonal skills, conflict resolution abilities, and attention to detail help set exceptional Spa Managers apart. These competencies ensure smooth operations, high client satisfaction, and effective team management in a competitive spa environment.

What are some common challenges spa managers face in overseeing both staff and client satisfaction?

Spa Managers often balance the needs of their team with delivering excellent client experiences. Common challenges include managing diverse staff schedules, ensuring consistent service quality, and adapting to client feedback. Additionally, Spa Managers must handle inventory, maintain a relaxing environment, and keep up with industry trends. Successful managers foster open communication, provide ongoing staff training, and implement efficient procedures to address these challenges.

What is the difference between Spa Manager vs Spa Supervisor?

AspectSpa ManagerSpa Supervisor
ResponsibilitiesOversees entire spa operations, manages staff, handles budgets, and develops services.Supervises daily staff activities, ensures service quality, and assists in operations.
Required CredentialsExperience in spa management, certifications in massage therapy or aesthetics often preferred.Experience in spa services, supervisory skills, and relevant certifications.
Work EnvironmentOffice-based with frequent interactions with staff and clients, strategic planning.

The main difference between a Spa Manager and a Spa Supervisor is the scope of responsibilities. The Spa Manager oversees the entire spa operation, including management and strategic planning, while the Spa Supervisor focuses on daily staff supervision and service quality. Both roles require relevant experience and certifications, but the Spa Manager's role is broader and more strategic.

How much do spa managers make in the US?

Spa managers in the US typically earn an average salary of around $50,000 to $70,000 per year, depending on experience, location, and the size of the spa. Salaries can vary based on certifications, management skills, and the complexity of the spa operations.

How much do spa managers make?

Spa managers typically earn an average annual salary of around $45,000 to $65,000, depending on experience, location, and the size of the spa. Salaries can be higher in upscale or luxury spa settings and may include bonuses or commissions based on performance.

What are the most commonly searched types of Spa jobs in Massachusetts?

The most popular types of Spa jobs in Massachusetts are:

What are popular job titles related to Spa Manager jobs in Massachusetts?

For Spa Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Spa Manager jobs in Massachusetts look for?

The top searched job categories for Spa Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Spa Manager jobs?

Cities in Massachusetts with the most Spa Manager job openings:

Infographic showing various Spa Manager job openings in Massachusetts as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $54,347 per year, or $26.1 per hour.

$105K/yr

Full-time

Re-posted 3 days ago


Job description

Role: Spa Manager

Summary

The Spa Manager/Director is responsible for leading all aspects of spa operations with a strategic focus on driving retail sales performance, achieving ambitious revenue and profitability targets, and delivering an elevated guest experience in line with luxury brand standards. This role combines hands-on oversight with visionary leadership, ensuring the growth of key performance indicators (KPIs) such as retail conversion, average transaction value, and cabin occupancy. The Spa Manager/Director leads, develops, and succession plans a high-performing team of expert luxury sales advisors and estheticians, fostering excellence in guest relations, product sales, and service delivery.

Key Responsibilities

Retail amp; Sales Performance Leadership

· Drive sales growth by setting clear daily, weekly, and monthly retail targets, closely monitoring performance metrics, and implementing strategies to consistently exceed goals.

· Lead initiatives to improve KPIs including retail conversion rates, average transaction value, and product sell-through, ensuring alignment with the corporate vision and profitability objectives.

· Develop and execute impactful retail activations, maximize cabin occupancy, and promote top SKUs through expert product education and cross-selling techniques.

· Coach, mentor, and succession plan a team of luxury sales advisors and estheticians, cultivating expertise in client consultation and premium skincare recommendations.

Operations Management

· Establish and maintain comprehensive departmental operations guidelines, delivering ongoing training to support staff growth and service excellence.

· Oversee inventory and supply chain processes, including ordering, cost controls, and asset management, to ensure consistent availability and adherence to budget targets.

· Maximize operational efficiency through expert use of spa management systems and software.

Team Leadership amp; Staff Development

· Support the Retail Director in recruiting, onboarding, coaching, and developing a high-performance team with a focus on luxury sales expertise and succession planning.

· Manage scheduling, performance evaluations, compliance with labor policies, and timely payroll execution.

· Lead regular team meetings to communicate priorities, sales goals, brand standards, and opportunities for upselling and service enhancements.

· Foster a collaborative, respectful, and growth-oriented work culture through clear expectations, feedback, and morale-boosting leadership.

Guest Experience amp; Service Excellence

· Serve as a brand ambassador, greeting and assisting clients in a warm, knowledgeable, and discreet manner while promoting premium products and services.

· Monitor client feedback and proactively implement service improvements that reinforce the brand’s luxury positioning and drive repeat business.

· Maintain a safe, serene, and meticulously clean spa environment that reflects the brand’s premium standards.

Experience amp; Qualifications

· Bachelor’s degree preferred; equivalent professional experience accepted.

· Minimum 5 years of management experience within a high-end spa or luxury retail environment, with a proven track record of driving retail sales and team development.

Core Competencies

· Exceptional customer service orientation with emotional intelligence and discretion.

· Strong leadership presence with the ability to inspire, motivate, and succession plan diverse teams of luxury sales advisors and estheticians.

· Keen attention to detail, operational discipline, and a relentless drive for growth and profitability.

Technical Proficiency

· Proficient in spa management systems, scheduling software, and digital booking/POS platforms.

· Strong computer literacy, including Microsoft Office Suite, with expertise in analyzing sales performance data and inventory management.