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How much do southwest solutions group jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for southwest solutions group in the United States is $30.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $38.46 per hour, depending on experience, location, and employer.

What is Southwest Solutions Group?

Southwest Solutions Group is a company specializing in providing innovative storage and filing solutions for a variety of industries, including healthcare, education, government, and commercial businesses. They design, install, and service high-density shelving, modular casework, evidence lockers, and other space-saving systems to help organizations better utilize their available space and improve efficiency. Their team works closely with clients to assess needs, create customized plans, and ensure smooth implementation of storage solutions.

What types of projects do employees at Southwest Solutions Group typically work on, and how does teamwork factor into daily operations?

At Southwest Solutions Group, employees often work on a variety of projects involving space optimization, storage solutions, and records management for clients across industries like healthcare, education, and government. Teamwork is central to the company’s approach, with cross-functional collaboration between sales, design, installation, and customer support teams to deliver tailored solutions. Daily responsibilities may include client consultations, project planning meetings, site assessments, and coordinating with vendors. This collaborative environment helps ensure projects run smoothly and provides opportunities for learning and professional growth.

What are the key skills and qualifications needed to thrive as a Storage Solutions Sales Representative at Southwest Solutions Group, and why are they important?

To thrive as a Storage Solutions Sales Representative, you need a solid background in B2B sales, knowledge of storage systems, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, AutoCAD, and industry-specific design tools is often required. Strong interpersonal skills, problem-solving abilities, and effective communication help build relationships with clients and tailor solutions to their needs. These skills ensure you can provide customized storage solutions, drive sales growth, and maintain high client satisfaction.

What is the difference between Southwest Solutions Group vs Office Furniture Installer?

AspectSouthwest Solutions GroupOffice Furniture Installer
Credentials/CertificationsMinimal certifications, focus on experience and skillsOften requires OSHA safety training and specific installation certifications
Work EnvironmentCommercial spaces, offices, warehousesOn-site at client locations, often physically demanding
Employer & Industry UsageDesign, furniture, and space planning companiesFurniture manufacturing and installation companies
Common Search/Comparison IntentUnderstanding company services vs installation rolesJob responsibilities and qualifications for installation roles

Southwest Solutions Group primarily provides space planning, furniture solutions, and design services, while Office Furniture Installers focus on physically installing furniture at client sites. Both roles may overlap in work environment and industry but differ in scope and required certifications.

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Southwest Solutions Group jobs near you
Infographic showing various Southwest Solutions Group job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,640 per year, or $30.6 per hour.

Service Operations Coordinator

Southwest Solutions Group

Lewisville, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

The Service Operations Coordinator is responsible for driving the daily execution of the Service Department. This role ensures service tickets are accurate, prioritized correctly, scheduled efficiently, and closed profitably. The coordinator acts as the operational hub between customers, technicians, vendors, and the Service Manager to ensure fast response times, high customer satisfaction, and clean documentation that protects revenue and margin. This position is critical to improving service response time, technician utilization, communication quality, and billing accuracy.
Location: Lewisville, TX
Job Type: Full-Time
Responsibilities
Customer Communication
  • Serve as the primary contact for inbound service requests
  • Gather necessary information to diagnose and route service issues
  • Schedule appointments, set expectations, and communicate updates
  • Follow up with customers after service to confirm resolution and satisfaction

Service Ticket Management
  • Create and maintain accurate service tickets in the system
  • Verify warranty eligibility, service history, and labor type
  • Ensure documentation, notes, and photos are complete before closing tickets

Scheduling & Technician Coordination
  • Manage technician schedules and prioritize urgent service calls
  • Coordinate appointment logistics, site access, and job scope details
  • Work with the Service Manager to confirm parts availability when needed

Preventative Maintenance
  • Track preventative maintenance contracts and due dates
  • Schedule PM visits and ensure services are documented and invoiced properly

Issue Resolution
  • Address customer concerns and collaborate with technicians to resolve issues
  • Escalate recurring or complex problems to the Service Manager

Operational Support
  • Monitor open service tickets and maintain accurate service dashboards
  • Ensure documentation is complete to support timely invoicing
  • Identify opportunities to improve service workflows and efficiency

Qualifications
  • 3+ years experience in dispatching, service coordination, or operations support
  • Experience with high call volume and multitasking at a high level.
  • Must be available for rotating weekends on-call
  • Strong proficiency in Microsoft Outlook and service management software
  • High attention to detail and documentation discipline
  • Ability to prioritize under pressure
  • Strong communication skills with both customers and technical staff
  • Experience with storage systems or industrial equipment preferred
  • Familiarity with Spacesaver or Kardex products is a plus

Benefits
  • PTO
  • Holiday Pay
  • 401K
  • 100% Paid Medical, Dental, and Vision Insurance for employees
  • Employee Stock Ownership Program (ESOP)
  • Parental Leave Program
  • Life Insurance
  • Disability Insurance
  • Tuition reimbursement
  • Referral bonus program
  • Charity Matching Program
Our Core Values
Respect- We respect the talents and skills of each individual on our company team
Innovation- We aim to stay at the forefront of new products and services through progressive and creative approaches
Service- We strive to exceed the needs of our clients by providing timely, accurate, and courteous service
Excellence- We desire to make each person's experience with Southwest Solutions Group a positive one
Mission
We are a faith-filled community of ordinary people that RISE every day to secure a future for this generation and future generations of SSG employee owners by making people and space work better together everywhere.
About Us
Southwest Solutions Group® is a solution-oriented business-to-business company that provides innovative efficiency systems to all types of businesses and government agencies. Our mission is to make people and space work better together everywhere.
Headquartered in Dallas, Texas, and operating out of 16 offices nationwide. Our team takes pride in the work we do so that we can successfully deliver our client's projects on time and within budget. Every solution created for our clients is truly unique in scope, which requires focus and dedication to doing the little things correctly.
Company Website: https://www.southwestsolutions.com/
Southwest Solutions Group is an equal-opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce.

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