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Lead day-to-day strategy, service, and performance for Eventellect's NBA portfolio - 20 clubs - with oversight of WNBA strategy through a direct report. Enact the strategy set by Partner Growth, own event-level P&L and reporting, and be the trusted advisor clubs rely on. You'll lead one direct report and work hand-in-hand with our execution and operations teams to grow total net ticketing revenue. The goal is simple: clubs win, and so does Eventellect.
What You'll Do
Enact NBA Strategy
• Translate the strategy set by Partner Growth into club-level plans and daily execution.
• Lead the revenue-management work that drives results - dynamic pricing, manifest rescaling, season-ticket-holder pricing, product mix, and inventory and utilization strategy.
• Think two and three steps ahead - anticipate the downstream impact of pricing, inventory, and positioning decisions.
• Make sound calls with incomplete information and real uncertainty.
Own Performance & P&L
• Own event-level P&L, KPI tracking, and reporting across the NBA portfolio.
• Drive strong financial performance for both the clubs and Eventellect.
• Turn results into early renewals and account growth.
Lead Club Relationships
• Be the trusted advisor to the people who run sales, operations, and strategy at each club.
• Bring - or quickly build - senior relationships, and turn them into advocacy.
• Present recommendations and consulting studies to senior and C-level audiences, turning complex analysis into clear decisions.
• Diagnose the traps clubs fall into and guide them to course-correct early - collaboratively, never condescending, so clubs engage with it.
Build & Lead the Team
• Develop your direct report, who leads WNBA strategy - coach, elevate, and delegate so the work scales beyond you.
• Partner closely with our execution and operations teams, who assist in the day-to-day service to clubs.
• Put collective results ahead of personal credit, and reward the people who drive them.
Leverage Our Tools
• Use Eventellect's technology and automation to deliver service efficiently and at scale.
• Push for simpler, smarter ways to do the work - do fewer things better.
Our Core Values
How you'll be expected to lead, every day:
• OWN IT - full accountability for relationships, P&L, and results. Follow through and fix problems proactively - no excuses, nothing left unfinished.
• TEAM FIRST - put collective results ahead of individual credit. Develop your report, lean on execution and operations, build trust, and strengthen the team.
• SIMPLIFY & INNOVATE - cut through complexity. Keep things simple without losing needed nuance, automate, and make room for smarter solutions.
• DO WHAT LASTS - act with integrity and keep the customer at the center. Make decisions that build enduring value for our partners, our people, and our company.
Requirements
What Success Looks Like
• High NPS across our NBA clubs.
• Early renewals and strong advocacy from existing clients.
• Account growth and strong financial performance - for the clubs and for Eventellect.
• Clubs winning because of our strategy, tools, and service.
What We're Looking For
• Deep team-side ticketing experience (NBA preferred) - sales, operations, or strategy, so you know the customer and the people across the league; or exceptional analytical and commercial talent from outside sports with the drive to break in.
• A reputation as someone people like working with and trust.
• Open-minded and growth-oriented: eager to learn, improve, and embrace change.
• Analytically fluent - able to understand what's under the hood and translate it to the business.
• Proven ability to set a vision, align stakeholders, and develop the people around you.
Benefits
Details
• Remote-friendly - we welcome strong candidates anywhere. Being based in Houston, or open to relocating, is a plus, not a requirement.
• Roughly 10-20% travel to clubs, league events, and our Houston office.
• Competitive salary plus performance-based bonus, full benefits, PTO, 401(k) match.
A Note to the Right Candidate
The best person for this job probably isn't looking for it.
Maybe you've spent years inside a pro sports ticketing operation and know how a season really gets sold and where the traps are. Or maybe you've built a sharp analytical and commercial career in another field and have been looking for the right way into sports. Either way, you're the kind of person others trust and like working with - and you're curious, open to new tools, new thinking, and a better way to work.
That's the job. You'll put everything you've learned to work helping 20 NBA teams win, backed by Eventellect's technology, data, and a team that treats your partners' business like our own.
We move fast, we keep things simple, and we do what lasts. If you've been waiting for a role that finally uses all of what you know - let's talk.