Soundcloud Jobs (NOW HIRING)

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.

SiriusXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe.

How you'll make an impact:

You will play a key role in supporting the systems, tools, and data foundation that power the sales organization. This role helps ensure Salesforce and related sales technologies operate efficiently, data remains accurate and actionable, and sellers have the tools and support needed to drive revenue effectively.

What you'll do:

Salesforce Support & Optimization

• Provide day-to-day Salesforce troubleshooting and support for Sales and Client Services teams
• Partner with Enterprise Systems and Product Owners to escalate, test, and implement system fixes or enhancements
• Support ongoing optimization of Salesforce workflows, dashboards, and user experience
• Document processes, FAQs, and user guidance materials to improve adoption and consistency

Data Governance & Hygiene

• Support data governance initiatives, including account hierarchy alignment, duplicate resolution, and compliance with CRM standards
• Execute recurring data cleanup and maintenance processes to ensure CRM accuracy and integrity
• Assist with reporting and audits to identify trends and opportunities for data quality improvement
• Help maintain consistent definitions and processes to support a trusted "source of truth"

Sales Tools Support

• Serve as a point of contact for sales enablement and prospecting tools such as ZoomInfo, MediaRadar, Winmo, and similar platforms
• Assist with user onboarding, troubleshooting, and ongoing support for sales-facing technologies
• Monitor tool usage and provide feedback on adoption and optimization opportunities

Cross-Functional Support

• Partner with Marketing, Finance, and Enterprise Systems teams to support alignment across workflows, reporting, and tool integrations
• Support system rollouts, User Acceptance Testing (UAT), and change management efforts for new tools, enhancements, and process updates
• Assist in translating business requirements into functional support needs and system improvements

What you'll need:

• 2+ years of experience in Revenue Operations, Sales Operations, Business Systems, or related field
• Bachelor's degree or equivalent combination of education and experience
• Hands-on experience with Salesforce CRM (administrator or advanced power-user experience preferred)
• Familiarity with sales and prospecting tools such as ZoomInfo, MediaRadar, Winmo, or similar platforms
• Strong analytical and problem-solving skills with high attention to detail
• Ability to manage multiple priorities and troubleshoot operational issues in a fast-paced environment
• Strong communication and collaboration skills across technical and business teams
• Experience supporting system implementations, UAT, or operational process improvements preferred
• Experience with automation and/or AI tools (e.g., ChatGPT, Gemini) preferred
• Must have legal right to work in the U.S.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $57,100 to $89,700 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.