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Sonsray Jobs (NOW HIRING)

Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and ...

Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King dealership, offering sales, parts, service, rental, and leasing.

Service Advisor

Los Angeles, CA · On-site

$25 - $30/hr

Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and ...

Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest CASE dealership, offering sales, parts, service, rental, and leasing. We are ...

Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and ...

Sonsray Fleet is seeking an experienced and motivated Trailer Technician to join our Sacramento team. This position is responsible for inspecting, diagnosing, maintaining, and repairing trailers and ...

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Sonsray information

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$290K

$400K

How much do sonsray jobs pay per year?

As of Jul 4, 2026, the average yearly pay for sonsray in the United States is $393,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $400,000.00 and $400,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by employees working at Sonsray, and how can new hires prepare for them?

At Sonsray, employees often work in fast-paced environments that require adaptability and strong communication skills, especially when coordinating across departments such as sales, service, and parts. New hires may find it challenging to quickly learn the company's product lines and internal systems. To succeed, it's helpful to proactively seek mentorship from experienced colleagues and take advantage of any training resources offered by Sonsray. Being open to continuous learning and demonstrating a customer-first mindset can help you excel and progress within the company.

What is Sonsray and what do they do?

Sonsray is a company that specializes in equipment distribution and services, primarily focusing on construction, agriculture, and transportation sectors. They are known for being one of the largest CASE Construction Equipment dealerships on the West Coast of the United States and also operate commercial truck centers and leasing divisions. Sonsray provides new and used equipment sales, rentals, parts, and service for a wide range of machinery. They also offer support for trucking and refrigeration solutions, making them a comprehensive provider for businesses in need of heavy equipment and transport services.

What are the key skills and qualifications needed to thrive as a Sonsray Equipment Sales Representative, and why are they important?

To thrive as a Sonsray Equipment Sales Representative, you need a solid background in sales, knowledge of heavy equipment or machinery, and often a high school diploma or higher. Familiarity with CRM software, inventory management systems, and proficiency in using Microsoft Office are typically required. Strong interpersonal skills, negotiation abilities, and resilience help professionals build lasting client relationships and close deals. These skills drive sales performance, ensure customer satisfaction, and support business growth in a competitive market.
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Infographic showing various Sonsray job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $393,215 per year, or $189 per hour.
Service Writer

Service Writer

SONSRAY

Phoenix, AZ

$24 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Job Title: Service Writer
Location: Phoenix, AZ
Job Type: Full- Time
Salary Range: $24-$34 hourly depending on experience

    Job Summary:

    The Service Writer serves as the main point of contact between customers and the service department, managing repair requests for heavy equipment within our Machinery division. This role is responsible for preparing repair orders, providing estimates, verifying warranty coverage, and coordinating workflow to support technicians. The ideal candidate is organized, customer-focused, and able to manage multiple priorities in a fast-paced environment.

    Responsibilities:

    • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
    • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
    • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into E-Emphasys
    • Maintains a job board and helps in the delegation of work to technicians
    • Maintains customer confidence by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns
    • Maintains unit records by recording problems and corrective actions planned
    • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications and taking online factory courses
    • Enhances organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
    • Performs other functions or duties as directed by management in line with the objectives of the dealership

    Qualifications:

    • Minimum 3 years of experience handling heavy phones, office administrative duties, customer relations, great computer skills, and problem-solving
    • Refrigerated Transportation or Heavy Diesel dealership experience is highly desired
    • Basic mechanical knowledge is a plus
    • Bilingual in Spanish is a plus
    • Able to accomplish monthly service goals and deadlines
    • Excellent customer service skills are needed with a proven ability to handle customer updates, concerns, demands, and objections while always maintaining professional and good composure in the workplace

    About Sonsray:
    Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.

    Why work here?
    At Sonsray, we value all employees, their contributions, and most importantly, their ideas! We know that the key to moving mountains is teamwork. This is what we offer our team members:

    • Medical coverage (PPO + HSA options)
    • Dental, Vision, and Life insurance provided at no cost
    • 401K with competitive employer contributions
    • 80 hours of annual vacation, increasing with years of service
    • Uniforms provided annually
    • Annual boot voucher of $125.00
    • One full paid day off annually for community volunteer work
    • Birthday meal provided by Sonsray
    • Privately owned and operated, with decisions made based on core values rather than corporate directives
    • Annual Holiday Party, including covered airfare and hotel for employees and a guest
    • Emphasis on company growth and employee development
    • Open-door policy, fostering a collaborative environment with active owner and management involvement

    https://sonsray.com/about/sonsray-video-gallery/
    Questions? Contact us at Recruiting@Sonsray.com or 323.319.1900 Ext 1830
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