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Solutions Rep Jobs (NOW HIRING)

Boyd Company

Customer Solutions Representative

Woburn, MA · On-site

$70K/yr

Customer Solutions Representative Boyd Thermal by Eaton is seeking a Customer Solutions Representative (CSR) for our CSR team in Woburn, MA. This position is responsible for supporting our customers ...

RealPage, Inc.

Solutions Representative V

Richardson, TX · On-site

$123K - $210K/yr

Overview The Solution Representative V is responsible for adding new customers as well as maintaining existing client account relationships. The Solution Representative will have assigned revenue ...

Brady Plus

Customer Solutions Representative

Kent, WA · On-site

$19 - $25/hr

Customer Solutions Representative As a Customer Solutions Representative you will manage and process customer orders, identify and resolve order issues and engage in strategic cross-selling or ...

Husqvarna Group

Customer Solutions Representative

Olathe, KS · On-site

$16 - $20.50/hr

Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and ...

Husqvarna Group

Customer Solutions Representative

Olathe, KS · On-site

$16 - $20.50/hr

Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and ...

RealPage, Inc.

Solutions Representative V

Richardson, TX · Hybrid

$123K - $210K/yr

Overview The Solution Representative V is responsible for adding new customers as well as maintaining existing client account relationships. The Solution Representative will have assigned revenue ...

RealPage, Inc.

Solutions Representative V

Richardson, TX · On-site

$123K - $210K/yr

Overview The Solution Representative V is responsible for adding new customers as well as maintaining existing client account relationships. The Solution Representative will have assigned revenue ...

RealPage

Solutions Representative V

Richardson, TX · On-site

$123K - $210K/yr

Overview The Solution Representative V is responsible for adding new customers as well as maintaining existing client account relationships. The Solution Representative will have assigned revenue ...

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Solutions Rep information

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How much do solutions rep jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for solutions rep in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What is a solutions rep?

Solutions Representatives, often called Solutions Reps, are professionals who work with customers to understand their needs and recommend appropriate products or services offered by their company. They act as the bridge between the client and the business, ensuring that tailored solutions are presented to address specific challenges or goals. Solutions Reps typically work in industries like technology, telecommunications, and business services, focusing on customer satisfaction and long-term relationships. Their role may also include providing product demonstrations, preparing proposals, and assisting with onboarding new clients.

What are the key skills and qualifications needed to thrive as a solutions rep, and why are they important?

To thrive as a Solutions Representative, you need strong sales acumen, product knowledge, and customer service skills, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software (like Salesforce), sales automation tools, and Microsoft Office is commonly required. Excellent communication, active listening, and problem-solving abilities are standout soft skills in this role. These skills are essential to effectively identify customer needs, present tailored solutions, and drive sales performance in a competitive market.

How does a solutions rep typically collaborate with other departments to address client needs?

A Solutions Representative works closely with sales, technical support, and product teams to ensure clients receive tailored solutions that address their specific challenges. They often act as a bridge, translating customer requirements into actionable steps for internal teams and ensuring smooth communication throughout the process. This collaboration helps to deliver a seamless client experience, resolve issues efficiently, and foster long-term business relationships.

What are popular job titles related to Solutions Rep jobs?

For Solutions Rep jobs, the most frequently searched job titles are:

Infographic showing various Solutions Rep job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution, with an average salary of $38,227 per year, or $18.4 per hour.

Customer Solutions Representative

Mystic, CT • On-site

Chelsea Groton Bank
Commercial Banking • 201 - 500 employees
Learn more about Chelsea Groton Bankexternal

$18.90 - $20/hr

Full-time

Posted 21 days ago

Job description

CUSTOMER SOLUTIONS REPRESENTATIVE (NE-7)

All Locations


This position is responsible for helping customers achieve their financial goals, small or large, by providing outstanding service in a courteous, professional and ethical manner. Whether processing day-to-day banking transactions or educating customers on bank services that enhance their financial well-being, customer solutions representatives are cross-trained to fully handle both operational and moderate customer service representative tasks efficiently and effectively.

ACCOUNTABILITIES / RESPONSIBILITIES:

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers. 

  1. Proactively engages with customers on retail branch floor – informs and educates through various experiences including digital presentations - provides efficient, accurate and courteous customer service.    
  2. Maintains complete knowledge of Bank’s products and services.  Identifies and actively engages customer in determining needs and goals.  Recommends and creates customized solutions – opens and processes all types of consumers and businesses deposit, retirement, and consumer credit card accounts, participates in onboarding and customer retention activities. Refers to a business partner as appropriate.             
  3. Performs a variety of transactions to service the customer including processing deposits, withdrawals, payments, check cashing, commercial teller transactions, coin orders, cash advances, traveler’s checks, etc.   
  4. Assists customers with account maintenance, CD renewals, address changes, research requests, check ordering, debit card orders, safe deposit access, notary services, and able to effectively demonstrate online banking and mobile banking services. 
  5. Balances transactions and cash at the end of the day and assists with ATM balancing and branch settlement. Maintains keys and combinations.  Has branch opening and closing responsibilities. Assists with other security and audit routines. 
  6. Ensures that transactions are processed accurately and proper documentation completed. 
  7. Promotes the Bank’s products and services and maintains active participation in community affairs. 
  8. Responsible for adhering to Bank policies and procedures related to regulatory compliance requirements applicable to the job function. 
  9. Performs related and unrelated duties as may be needed.

 

POSITION REQUIREMENTS:

High School diploma; associate’s or bachelor’s degree preferred; minimum of two years of customer service or related experience required, cash handling experience helpful. A proven ability to take initiative to achieve personal and professional goals and objectives.  Effective customer service, verbal and written communication, mathematical, problem solving and organizational skills. Detail-oriented and able to multi-task and use various types of office equipment, including computer. Able to lead by example. Tech-savvy – use and ability to demonstrate features of banking technology with customers using a variety of tools.  Proficient use of Microsoft Word, Excel, Outlook, and PowerPoint software applications is essential. Actively learns, demonstrates, and fosters the Chelsea Groton Bank culture. Physical requirements include the ability to move to various locations including the vault, ability to lift up to 15 pounds on an interim basis, and the flexibility to bend and reach.

SUPERVISORY SCOPE:

None

INDEPENDENT ACTION:

Performs work within established guidelines and according to specific procedures.  Refers problems to immediate supervisor.

COMPLIANCE:

Responsible for adhering to Bank policies and procedures relating to regulatory compliance requirements applicable to the job function including but not limited to the Bank Secrecy Act, Anti-Money Laundering, and Fair Lending.