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Solutions Engineer Edtech Jobs in Arizona (NOW HIRING)

Solutions Engineer Edtech information

What are the key skills and qualifications needed to thrive as a Solutions Engineer in Edtech, and why are they important?

To thrive as a Solutions Engineer in Edtech, you need a blend of technical expertise in software integration, educational technology knowledge, and a relevant degree, such as in computer science or education. Familiarity with learning management systems (LMS), APIs, cloud platforms, and possibly certifications like AWS or Google Cloud are typically required. Outstanding communication, problem-solving skills, and the ability to translate technical concepts for non-technical stakeholders set top candidates apart. These skills ensure effective collaboration with clients and internal teams, driving successful implementation and adoption of educational technologies.

How does a Solutions Engineer in Edtech typically collaborate with sales and product teams during the sales cycle?

As a Solutions Engineer in Edtech, you'll work closely with sales teams to understand client needs and demonstrate how your company's technology can address their educational challenges. You'll often participate in client calls, prepare tailored presentations, and answer technical questions to ensure the proposed solutions fit the institution's requirements. Additionally, you will collaborate with product teams to relay client feedback and suggest enhancements, acting as a bridge between customer needs and product development. This cross-functional teamwork is vital for delivering customized solutions and ensuring post-sale satisfaction.

What does a Solutions Engineer do in Edtech?

A Solutions Engineer in Edtech serves as a technical expert who bridges the gap between educational technology products and the unique needs of schools, educators, or other educational clients. They work closely with sales teams to understand client requirements, demonstrate how products can solve specific challenges, and customize solutions to fit different learning environments. Their responsibilities also include providing technical support, training, and ensuring a smooth implementation process. By combining technical knowledge with strong communication skills, Solutions Engineers help educational institutions maximize the value of Edtech products.

What is the difference between Solutions Engineer Edtech vs Customer Success Manager Edtech?

AspectSolutions Engineer EdtechCustomer Success Manager Edtech
Required credentialsBachelor's in tech, engineering, or related field; technical certificationsBachelor's in business, education, or related field; customer service experience
Work environmentTechnical meetings, product demos, implementation supportClient onboarding, relationship management, training sessions
Employer usageTech companies, SaaS providers in Edtech

Solutions Engineers Edtech focus on technical implementation and product customization, while Customer Success Managers Edtech prioritize client relationships and retention. Both roles require strong communication skills but differ in technical depth and daily tasks.

What are popular job titles related to Solutions Engineer Edtech jobs in Arizona? For Solutions Engineer Edtech jobs in Arizona, the most frequently searched job titles are:
What cities in Arizona are hiring for Solutions Engineer Edtech jobs? Cities in Arizona with the most Solutions Engineer Edtech job openings:

Senior Cloud & Backend Platform Engineer

ASU Preparatory Academy

Phoenix, AZ • On-site

$100K - $109.50K/yr

Full-time

Posted 15 days ago


Job description

If you are a current worker, please log into Workday and access our internal career site to apply.
Salary Range:
$100,000.00 - $109,500.00 USD annually.
As part of Arizona State University's charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program taking fundamental responsibility for the communities we serve.
The Senior Cloud & Backend Cloud Platform Engineer is responsible for designing, building, and operating cloud-native infrastructure and services that support ASU Preparatory Academy applications. This role owns platform architecture, cloud operations, and identity systems across Google Cloud Platform (GCP) and Amazon Web Services (AWS).
This position develops and maintains Application Programming Interfaces (APIs) that expose data products, integrates with education technology platforms, and ensures secure, reliable system access. Python is the primary development language; however, the role is focused on cloud platform engineering and service delivery rather than application-only development.
QUALIFICATIONS:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 4+ years building and operating cloud-based systems in production environments.
  • Strong experience with GCP (Cloud Run or GKE, IAM, networking, CI/CD, observability, secrets management).
  • Working knowledge of AWS (IAM, Lambda/ECS/EC2, VPC, CloudWatch).
  • Working knowledge of Azure B2B identity services or other federated identity solutions.
  • Experience designing and operating secure, scalable APIs (REST/JSON; GraphQL a plus).
  • Strong authentication and authorization experience (OAuth2, OIDC, SAML, JWT, service accounts).
  • Proficiency in Python and modern frameworks (FastAPI or similar), including async patterns and API documentation (OpenAPI).
  • Experience with infrastructure as code (Terraform or similar) and containerization (Docker).
  • Experience working with data platforms (e.g., BigQuery), SQL, and API-driven data access patterns (caching, pagination, performance tuning.)
  • Familiarity with EdTech integrations (SSO, LTI 1.3, Edlink) and Learning Management System (LMS) ecosystems, preferred.
  • Understanding of security and compliance considerations (FERPA, CIPA, IAM principles).
  • Strong troubleshooting, documentation, and communication skills.
  • Active GitHub profile demonstrating relevant technical work is required.
  • Active AZ Department of Public Safety (DPS) IVP Fingerprint Clearance Card.
  • Any equivalent combination of experience, training and/or education from which comparable knowledge, skills and abilities may be considered.

DUTIES AND RESPONSIBILITIES:
  • Design, deploy, and operate cloud infrastructure and services in GCP (primary) and AWS.
  • Own platform architecture, including IAM, networking, CI/CD pipelines, and service deployment.
  • Architect and manage federated identity solutions across systems.
  • Implement secure authentication and service-to-service communication (OAuth2, OIDC, JWT, mTLS as appropriate).
  • Build and maintain Python-based backend services and APIs.
  • Define and enforce API standards, including versioning, documentation, and performance expectations.
  • Develop and maintain integrations with EdTech platforms (SSO, LTI 1.3, Edlink) and related systems.
  • Partner with data teams to expose and optimize data access patterns (caching, pagination, performance tuning).
  • Establish and maintain observability practices (logging, metrics, tracing, alerting) and service reliability targets.
  • Triage and improve existing AWS environments, including account structure, IAM, networking, and CI/CD.
  • Automate workflows and reduce operational overhead across platform and identity systems.
  • Create and maintain technical documentation, runbooks, and operational guides.
  • Provide level-3 support for backend and API-related production issues.
  • Additional duties may be assigned as necessary.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Strong diagnostic and troubleshooting skills.
  • Ability to create, maintain, and update documentation.
  • Desire to constantly learn and implement best practices.
  • Effective communication and interpersonal skills, especially in high-stakes or customer-facing scenarios.
  • Strong organizational skills and a solution-focused attitude.
  • Knowledge of common information systems, connectivity, integrations from a security perspective.
  • Effective organizational skills.
  • Effective written and oral communication.
  • Demonstrated knowledge in Edtech is a plus.
  • Demonstrated knowledge with common e-learning tools and platforms is a plus.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. The employee must use hands, arms and fingers to input data, handle, feel or reach. While performing the duties of this job, the employee may occasionally push or lift up to 15 lbs. such as boxes, supplies, etc. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus, close vision, distance vision, color vision, peripheral vision and depth perception.
LOCATION:
Hybrid
TRAVEL:
Occasional travel may be required for site visits, meetings, trainings and/or conferences. Locations may vary and may require overnight stays.
This job description is subject to change at any time.