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Solutions Engineer Customer Jobs (NOW HIRING)

Squirro

Solutions Engineer

Manhattan, NY · On-site

Work with customers and partners throughout solution qualification, implementation, deployment, and support phases, ensuring successful delivery and adoption of Squirro solutions. * Solution Design ...

PensarAI, Inc.

$150 - $200/hr

We are seeking an Autonomous Security Engineer, Customer Solutions to operate at the intersection of autonomous offensive security, technical consulting, and customer engineering. You'll be on the ...

Squirro

Solutions Engineer

Manhattan, NY · On-site

Work with customers and partners throughout solution qualification, implementation, deployment, and support phases, ensuring successful delivery and adoption of Squirro solutions. * Solution Design ...

OneArc

Customer Solutions Engineer

Mclean, VA · On-site

The Customer Solutions Engineer (CSE) designs, architects, proposes, and articulates commercially viable and immediately actionable solutions for our customers that incorporate OneArc technologies.

OneArc

Customer Solutions Engineer

Mclean, VA · On-site

The Customer Solutions Engineer (CSE) designs, architects, proposes, and articulates commercially viable and immediately actionable solutions for our customers that incorporate OneArc technologies.

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Solutions Engineer Customer information

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$44.5K

$123.3K

$181.5K

How much do solutions engineer customer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for solutions engineer customer in the United States is $123,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $140,500.00 per year, depending on experience, location, and employer.

What is a solutions engineer customer?

Solutions Engineer Customer roles involve working closely with clients to understand their business needs and technical requirements, then designing and proposing tailored solutions using a company's products or services. These professionals act as a bridge between the sales team and the technical team, ensuring that customer requirements are met both before and after the sale. They often present product demonstrations, answer technical questions, and may assist with implementations or troubleshooting. Strong communication, problem-solving, and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a solutions engineer customer?

To thrive as a Solutions Engineer Customer, you need a strong understanding of technical systems, problem-solving abilities, and a background in computer science or engineering. Familiarity with CRM platforms, API integrations, and cloud solutions, as well as certifications like AWS Certified Solutions Architect or Salesforce Certified, are typically valuable. Exceptional communication, presentation, and customer relationship skills help you effectively translate complex technical concepts for clients. These abilities are crucial for aligning technical solutions with customer needs and driving successful implementations.

How does a solutions engineer customer typically collaborate with both clients and internal teams during the implementation process?

As a Solutions Engineer Customer, you act as a vital bridge between the client and your company's technical and sales teams. You'll work closely with clients to understand their specific needs, then coordinate with product managers, developers, and sales representatives to design and implement tailored solutions. Regular communication and collaborative problem-solving are key, as you'll often translate client feedback into actionable insights for your internal teams. This cross-functional role requires balancing technical expertise with strong interpersonal skills, making it both challenging and rewarding for those who enjoy dynamic environments.

What is the difference between Solutions Engineer Customer vs Solutions Engineer Sales?

AspectSolutions Engineer CustomerSolutions Engineer Sales
Required CredentialsBachelor's in Engineering, Computer Science, or related field; technical certificationsBachelor's degree; technical knowledge; sales or customer engagement experience
Work EnvironmentCustomer support, technical implementation, post-sales supportPre-sales demonstrations, client meetings, proposal presentations
Employer & Industry UsageTech companies, SaaS providers, enterprise solutionsTech companies, SaaS, cloud services, software vendors
Common Search & Comparison IntentUnderstanding post-sales technical support rolesPre-sales technical consulting and sales support

The Solutions Engineer Customer focuses on supporting clients after the sale, ensuring successful implementation and technical support. In contrast, the Solutions Engineer Sales primarily engages in pre-sales activities, demonstrating products and assisting in closing deals. Both roles require technical expertise but differ in their focus within the customer journey.

Is a solutions engineer customer facing?

Solutions engineers are often customer-facing roles that involve working directly with clients to understand their needs, demonstrate products, and provide technical support. Strong communication skills and technical knowledge are essential, and they frequently collaborate with sales and engineering teams during client interactions.

What cities are hiring for Solutions Engineer Customer jobs?

Cities with the most Solutions Engineer Customer job openings:

What states have the most Solutions Engineer Customer jobs?

States with the most job openings for Solutions Engineer Customer jobs include:

What are popular job titles related to Solutions Engineer Customer jobs?

For Solutions Engineer Customer jobs, the most frequently searched job titles are:

Solutions Engineer Customer jobs near you

Solutions Engineer

Manhattan, NY • On-site

Squirro
See more jobs at Squirroexternal

Full-time

Re-posted 3 days ago

Job description

We are looking for a Senior Solutions Engineer specialising in Search and GenAI to join our global Delivery team, supporting enterprise customers in deploying, customizing, and operating Squirro’s AI-powered search and insights platform.


What You’ll Do

As a Solutions Engineer, you will work closely with customers, partners, and internal teams to implement and support AI-driven search and insights solutions across enterprise environments. In this role, you will combine technical expertise, customer interaction, and solution engineering to deliver scalable AI and search solutions that create measurable business value.


  • Client Engagement & Solution Delivery: Work with customers and partners throughout solution qualification, implementation, deployment, and support phases, ensuring successful delivery and adoption of Squirro solutions.
  • Solution Design & Technical Consulting: Collaborate with business and engineering stakeholders to translate customer requirements into scalable technical solutions that meet business expectations.
  • Platform Customization & Development: Extend the Squirro platform with custom backend components using Python and Bash, develop integrations, and support REST API implementations.
  • Search, AI & Data Engineering: Implement and optimize enterprise search solutions using Elasticsearch, AI/LLM integrations, Agentic Workflows, and modern AI tooling to improve relevance, automation, and insights generation.
  • Infrastructure & Deployment: Deploy and manage solutions within Linux and hybrid infrastructure environments, using tools such as Ansible and microservices-based architectures.
  • Documentation & Cross-functional Collaboration: Maintain technical documentation, contribute to knowledge sharing, and collaborate with engineering teams on product improvements and customer-driven feature requirements.


What You Bring

As our customer base continues to grow, we're looking for a hands-on Solutions Engineer who is comfortable operating at both strategic and technical levels. You will support the Delivery team in implementing scalable AI, search, and data solutions for enterprise customers.


  • Strong Python experience
  • Experience working in technical consulting, software engineering, or DevOps roles
  • Experience in customer-facing technical environments
  • Experience deploying and supporting Linux-based systems
  • Experience with Elasticsearch in production environments, including relevancy tuning and search optimization
  • Familiarity with LLMs, Agentic Workflows, and AI integration patterns
  • Experience with REST APIs, backend development, and third-party integrations
  • Experience with databases such as Postgres, MySQL/MariaDB, or Redis
  • Familiarity with microservices architectures and hybrid infrastructure deployments
  • Strong communication skills and ability to explain technical concepts to technical and non-technical audiences


Nice to have:

  • NLP and Machine Learning experience
  • Experience with Flask, FastAPI, React, or NGINX
  • Experience with infrastructure automation tools such as Ansible
  • Experience with project delivery in Agile or Waterfall environments


Tools You’ll Use

You’ll work with a modern engineering stack supporting AI, search, deployment, and enterprise integrations. Key technologies include:

  • Programming & Infrastructure: Python, JavaScript, GNU/Linux, Bash
  • AI & LLMs: OpenAI, Claude, Azure AI tooling, Agentic AI frameworks
  • Search & Data: Elasticsearch, Redis, Postgres/MySQL/MariaDB
  • Backend & Web: Flask, FastAPI, NGINX, REST APIs
  • Frontend: React
  • Collaboration & Delivery: Jira, Confluence, Git

Experience with these technologies is preferred but not mandatory — we value engineers who are curious, adaptable, and eager to learn.


Why Join Us

  • Drive growth in a dynamic, high-potential tech environment
  • Enjoy autonomy with our “freedom and responsibility” work approach
  • Collaborate with exceptional talent solving extraordinary challenges
  • Drive customer success and retention while working in a flexible, growth-focused environment
  • Make a strategic impact while having fun with awesome colleagues


About Squirro

Squirro is the enterprise AI platform built for regulated industries, streamlining enterprise search and automating complex, custom workflows. Secure, private, scalable, permissions-aware, and fully auditable, the platform ensures that every result is accurate and verifiable. Squirro powers agentic AI applications that are grounded in the organization’s unique enterprise ontology.

Further information about AI-driven business insights can be found at:
https://squirro.com/