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Solutions Engineer Customer Jobs in Michigan (NOW HIRING)

Tech Tammina LLC

Solutions Engineer

Ann Arbor, MI · On-site

Solutions Engineer Location: Ann Arbor, MI or Bay Area, CA Duration: Long term Rate: Market Job ... The ideal candidate will lead a customer-driven approach to demonstrate the value of the Arene ...

Cisco

Leader, Solutions Engineer

Ann Arbor, MI · On-site

$192K - $248K/yr

Your Impact Lead and develop a high-performing team of Solutions Engineers to align Cisco ... Manage strategic customer engagements, including high-level interactions with CXOs and directors on ...

Aperia Technologies

Solutions Engineer, Remote

Detroit, MI · On-site

$120K - $140K/yr

In this role, you will collaborate with Sales and Customer Experience teams to analyze and present ... solutions engineering, sales engineering, or similar role. * Proficiency in SQL and Python is ...

Aperia Technologies

Solutions Engineer, Remote

Flint, MI

$57.69 - $67.31/hr

In this role, you will collaborate with Sales and Customer Experience teams to analyze and present ... solutions engineering, sales engineering, or similar role. * Proficiency in SQL and Python is ...

Aperia Technologies

Solutions Engineer, Remote

Flint, MI · On-site

$120K - $140K/yr

In this role, you will collaborate with Sales and Customer Experience teams to analyze and present ... solutions engineering, sales engineering, or similar role. * Proficiency in SQL and Python is ...

Aperia Technologies

Solutions Engineer, Remote

Warren, MI · On-site

$120K - $140K/yr

In this role, you will collaborate with Sales and Customer Experience teams to analyze and present ... solutions engineering, sales engineering, or similar role. * Proficiency in SQL and Python is ...

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All JobsSolutions Engineer Customer JobsSolutions Engineer Customer Jobs in Michigan

Solutions Engineer Customer information

What is a solutions engineer customer?

Solutions Engineer Customer roles involve working closely with clients to understand their business needs and technical requirements, then designing and proposing tailored solutions using a company's products or services. These professionals act as a bridge between the sales team and the technical team, ensuring that customer requirements are met both before and after the sale. They often present product demonstrations, answer technical questions, and may assist with implementations or troubleshooting. Strong communication, problem-solving, and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a solutions engineer customer?

To thrive as a Solutions Engineer Customer, you need a strong understanding of technical systems, problem-solving abilities, and a background in computer science or engineering. Familiarity with CRM platforms, API integrations, and cloud solutions, as well as certifications like AWS Certified Solutions Architect or Salesforce Certified, are typically valuable. Exceptional communication, presentation, and customer relationship skills help you effectively translate complex technical concepts for clients. These abilities are crucial for aligning technical solutions with customer needs and driving successful implementations.

How does a solutions engineer customer typically collaborate with both clients and internal teams during the implementation process?

As a Solutions Engineer Customer, you act as a vital bridge between the client and your company's technical and sales teams. You'll work closely with clients to understand their specific needs, then coordinate with product managers, developers, and sales representatives to design and implement tailored solutions. Regular communication and collaborative problem-solving are key, as you'll often translate client feedback into actionable insights for your internal teams. This cross-functional role requires balancing technical expertise with strong interpersonal skills, making it both challenging and rewarding for those who enjoy dynamic environments.

What is the difference between Solutions Engineer Customer vs Solutions Engineer Sales?

AspectSolutions Engineer CustomerSolutions Engineer Sales
Required CredentialsBachelor's in Engineering, Computer Science, or related field; technical certificationsBachelor's degree; technical knowledge; sales or customer engagement experience
Work EnvironmentCustomer support, technical implementation, post-sales supportPre-sales demonstrations, client meetings, proposal presentations
Employer & Industry UsageTech companies, SaaS providers, enterprise solutionsTech companies, SaaS, cloud services, software vendors
Common Search & Comparison IntentUnderstanding post-sales technical support rolesPre-sales technical consulting and sales support

The Solutions Engineer Customer focuses on supporting clients after the sale, ensuring successful implementation and technical support. In contrast, the Solutions Engineer Sales primarily engages in pre-sales activities, demonstrating products and assisting in closing deals. Both roles require technical expertise but differ in their focus within the customer journey.

Is a solutions engineer customer facing?

Solutions engineers are often customer-facing roles that involve working directly with clients to understand their needs, demonstrate products, and provide technical support. Strong communication skills and technical knowledge are essential, and they frequently collaborate with sales and engineering teams during client interactions.

What cities in Michigan are hiring for Solutions Engineer Customer jobs?

Cities in Michigan with the most Solutions Engineer Customer job openings:

Solutions Engineer Customer jobs near you

Solutions Engineer

Ann Arbor, MI • On-site

Tech Tammina LLC
IT Services • 201 - 500 employees
Learn more about Tech Tammina LLCexternal

Other

Re-posted 19 days ago

Job description

Job Title: Solutions Engineer

Location: Ann Arbor, MI or Bay Area, CA

Duration: Long term

Rate: Market

Job Summary:

  • We are seeking a highly motivated and experienced Solutions Engineer to be responsible for delivering engaging, customized, and informative product demonstrations to executives, partners, and prospective clients, showcasing how the Arene product suite addresses their specific business needs.
  • The ideal candidate will lead a customer-driven approach to demonstrate the value of the Arene product suite to build and foster customer trust.
  • This candidate must also be available to travel domestically and internationally.

Responsibility:

  • Product Demos: Conduct live, tailored product demonstrations for customers and executives, highlighting key features and benefits that align with their business needs.
  • Technical Expertise: Leverage in-depth knowledge of the product to answer technical questions and provide solutions to customer challenges during demos.
  • Solution Design: Customize demos to showcase specific use cases, workflows, and integrations relevant to the customer's pain points and requirements.
  • Training & Enablement: Train customers on best practices and key features of the product, helping them to maximize its value.
  • Be a subject matter expert across our Arene Product offerings providing expert consultation and support to clients, addressing technical challenges, and ensuring successful project delivery.

Minimum Qualifications:

  • Proven experience, 5+ years in a customer-facing technical role, with at least 1-2 years focused on product demonstrations or technical sales.
  • Excellent leadership, communication, and interpersonal skills
  • Ability to thrive in a fast-paced, dynamic environment with effective management of priorities and deadlines
  • Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field.
  • Strong C++, and Python programming skills.
  • 5+ years in automotive
  • In-depth knowledge of software stacks in the automotive domain, including cockpit systems and ADAS applications.
  • Understanding of typical ECU hardware architecture and familiarity with standard vehicle architecture.
  • Proficiency in CI/CD practices for automotive testing environments.
  • Ability to interact with C [ C++, Python,] and Golang-based projects.
  • Experience with automotive build systems, communication protocols (CAN, Ethernet, LIN, FlexRay), and development using safety standards like ISO26262.