Software Training Manager Jobs in Philadelphia, PA

Position Summary

The Training Coordinator is responsible for providing training in job-specific areas for all Community House Managers (CHMs) and Direct Support Professionals (DSPs), under the direction of the Training Manager. This professional will focus on training and development in specific areas of knowledge and on-the-job capabilities needed for CHMs and DSPs to successfully carry out their day–to-day duties and responsibilities. The Training Coordinator is responsible for receiving current regulatory updates and bulletins and implementing the applicable training to the CHMs and DSPs. This position reports to the Training Manager.

Location: Administrative Office in Philadelphia, PA w/travel to local community homes as required.

Position Responsibilities

• Ensures that the safety and well-being of the individuals is protected at all times and that the rights of the individuals are observed at all times.
• Conducts New Hire Orientation (NHO) for all new KenCCID staff.
• Responsible for all staff completing training requirements, including medication administration, CPR, and continuing education, as set forth in Pennsylvania law (55 Pa. Code § 6100 and § 6400, hereinafter “6100 and 6400 regulations”) and as required by KenCCID policies
• Identifies training needs for all KenCCID staff, including CHMs, DSPs, Residential Directors, Program Specialists, and professional staff
• Delivers or facilitates follow-up training to staff, in conjunction with the Residential, Compliance, and HR teams
• Utilizes KenCCID’s Learning Management System (LMS) to track and deliver training content.
• Delivers or facilitates all NHO training, including scheduling and overseeing internal trainers as needed, reserving internal training facilities to accommodate class size, and ensuring that all training support materials are available as needed
• Disseminates NHO training schedule and ensures that all internal and external trainers are available and on-time for scheduled training sessions.
• Cross-trains staff so that sessions can continue when other instructors are absent
• Rapidly develops familiarity with all aspects of how KenCCID supports Individuals to better understand policies, procedures, and to identify/fill any gaps in training.
• Facilitates and conducts regular training sessions in areas required by 6100 and 6400 regulations, including CPR, fire safety, medication administration, and insulin management
• Ensures that all KenCCID employees meet ODP continuing education standards as required; assigns training in KenCCID LMS system and provides in-person refresher training
• Responsible for conducting in-person medication administration testing in compliance with ODP guidelines, and ensuring that such testing is conducted in a secure and ethical manner
• Ongoing tracking of employees with impending ODP-required training expiration dates, combined with effective employee outreach and training delivery to ensure all employees continue to remain compliant with regulatory training requirements
• Other training duties as assigned

Position Requirements

• Experience in training adults, particularly in the field of health care and/or developmental disabilities, to facilitate retention and application of trained content
• Bachelor’s degree in related field, such as human resources, organizational development, or adult education, with three years of experience, or associate • degree or equivalent with five years of experience
• Maintain valid Driver’s License.
• ODP certification as a medication administration trainer, or ability to achieve such certification within 90 days of being hired.
• Certification as a CPR trainer, or ability to achieve such certification within one month of being hired • Certifications in other training areas a plus
• SHRM-CP or PHR certification a plus
• Experienced in use of learning management systems for creation, tracking and delivery of training content.
• Ability to read, write, and fluently speak and understand English in a business setting
• Excellent verbal and written communication skills
• Proficiency in the Microsoft Office Suite and the ability to rapidly learn new business software applications. Proficiency in Adobe Captivate and Adobe Audition a plus.

KenCCID is an equal opportunity employer and does not discrimination in the terms and conditions of employment of any person based on their age, sex, race, color, religion, gender identity, sexual orientation, domestic violence status, pregnancy status, marital status, disability status veteran status, genetic information, or any other characteristic protected by law. Applicants who require an accommodation to participate in the recruiting process for this position should ensure that this request is included in their application for the position