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Software Quality Operations Associate Jobs (NOW HIRING)

Zimmer, Inc.

Software Quality Manager

Austin, TX · On-site

Collaborate with DevOps and Software Development teams to integrate manual and automated test ... Deep understanding of FDA, ISO 13485 (Quality Management Systems), ISO 14971 (Risk Management), IEC ...

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How much do software quality operations associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for software quality operations associate in the United States is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.49 per hour, depending on experience, location, and employer.

What is a Software Quality Operations Associate?

A Software Quality Operations Associate is a professional who supports the quality assurance (QA) processes within a software development organization. Their main responsibilities include monitoring software quality, helping to implement QA procedures, coordinating testing activities, and ensuring that software products meet established standards before release. They often work closely with QA engineers, developers, and product managers to track defects, document issues, and improve workflow efficiency. This role is essential for maintaining high software quality and facilitating smooth operations within the QA team.

What are the key skills and qualifications needed to thrive as a Software Quality Operations Associate, and why are they important?

To thrive as a Software Quality Operations Associate, you need a solid understanding of software development processes, quality assurance principles, and a relevant degree in computer science or a related field. Familiarity with test management tools (like JIRA or TestRail), bug tracking systems, and automation frameworks is typically required, along with any relevant QA certifications. Strong analytical thinking, attention to detail, and effective communication skills help you excel in identifying issues and collaborating with development teams. These skills ensure the delivery of high-quality software products and support efficient, error-free operations.

What is the difference between Software Quality Operations Associate vs Software Quality Analyst?

AspectSoftware Quality Operations AssociateSoftware Quality Analyst
CredentialsTypically requires a bachelor's degree in computer science, quality assurance, or related fieldUsually requires a bachelor's degree in computer science, software engineering, or related discipline
Work EnvironmentWorks within software development teams, focusing on process and operationsFocuses on testing, identifying bugs, and analyzing software quality
Employer & Industry UsageCommon in tech companies, software firms, and IT departmentsWidely used in software development, IT, and quality assurance sectors

The Software Quality Operations Associate primarily handles quality processes and operational tasks within software teams, while the Software Quality Analyst concentrates on testing and analyzing software quality. Both roles require similar educational backgrounds and are integral to software development, but they focus on different aspects of quality assurance.

What are some of the typical challenges faced by a Software Quality Operations Associate when coordinating between development and QA teams?

One of the main challenges for a Software Quality Operations Associate is ensuring clear and timely communication between development and QA teams, especially when managing tight release schedules. Balancing the need for rapid deployment with thorough testing can create pressure to prioritize tasks and manage resources efficiently. Additionally, adapting to shifting project requirements and quickly resolving bugs or discrepancies requires strong organizational and problem-solving skills. Proactively fostering collaboration and maintaining detailed documentation help overcome these obstacles and contribute to smoother software delivery.
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Software Quality Operations Associate jobs near you
Infographic showing various Software Quality Operations Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,018 per year, or $26.9 per hour.
Software Quality Ops Scenarios Specialist (RelSim)

Software Quality Ops Scenarios Specialist (RelSim)

Waymo

Mountain View, CA

Other

Posted 14 days ago

Job description

The Software Quality Operations (SWQOps) team is at the heart of ensuring the safety, reliability, and quality of the Waymo Driver. Our mission is to build an adaptable and scalable operation, increasingly powered by AI, to deliver the crucial insights necessary to confidently deploy and grow Waymo's autonomous vehicle service.

 

Why This Team is Essential to Waymo's Success: 

 

Waymo is undergoing unprecedented growth, rapidly expanding into new cities (targeting ~20 new cities by EOY 2026) and launching new vehicle platforms. SWQ Ops plays a critical role in this expansion, making it possible to scale safely and efficiently. The Scenario Operations team within SWQ Ops owns the scaled delivery and maintenance of simulation-based directed testing coverage used to evaluate the Safety and performance of the driver as Waymo continues to scale. As a Technical Specialist in Scenario Operations, you are the Subject Matter Expert who bridges the gap between our simulation software capabilities and real-world operational execution.

In this role you support:

  • Tooling Development & Optimization: Partner with Product and Engineering teams on design, test, and deployment of cutting-edge simulation tools. You will ensure these tools effectively combine human-in-the-loop (HITL) precision with AI-driven automation to create scalable test coverage.
  • Rapid Issue Response: Drive the technical processes for "rapid-response" simulation-based scenario testing. When emergent issues are found in the field, you will apply your deep understanding of the A/V software stack and our tooling to support root-cause evaluation and fix validation.
  • Policy Development: Serve as the key link between AI/ML development and operational execution. Define and document new policies, guidelines, and Standard Operating Procedures (SOPs) that integrate advanced tools and insights into daily vendor workflows.
  • Quality Assurance: Design and implement robust quality control processes for both human and AI-generated outputs. Perform meta-quality checks, validate the integrity of vendor work, and provide feedback to improve both human and model performance.
  • Technical Consultation: Act as the Subject Matter Expert (SME) for your specific domain. You will provide technical leadership to cross-functional stakeholders, advising on the feasibility of new testing coverage and driving tool improvements to achieve desired outcomes.

 

You have:

 

  • BS/BA degree or 4 years of relevant work experience in AV Software Quality, Simulation or Technical Operations
  • Experience with ML testing and validation methods, including dataset quality assurance, bias detection, edge-case scenario testing, and / or performance evaluation using statistical metrics.
  • Ability to quickly master proprietary software tools and a proven track record of root-causing high complexity, technical issues
  • A strong understanding of driving rules, behavioral safety, and the nuances of complex traffic environments

 

We prefer:

  • Hands-on experience with advanced AV simulation test environments 
  • Basic experience with SQL for data extraction and basic results analysis
  • Experience working with offshore teams / multiple local operations hubs
  • Track record of using technical expertise to influence product roadmaps or improve internal customer satisfaction.

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