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Sports Research

Operations Associate

San Pedro, CA · On-site

Since 1980, we've been committed to helping people live healthier lives through high-quality ... Experience working with ERP systems or document management software * Associate's or Bachelor ...

Actalent

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... operations. Responsibilities * Provide Software Quality Engineering support for new and existing commercial medical device component manufacturing lines, with a focus on software and computer systems ...

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With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to ... The Manager, Quality Operations (Management Path), is primarily responsible for leading a team to ...

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How much do software quality operations associate jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for software quality operations associate in the United States is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.49 per hour, depending on experience, location, and employer.

What is a Software Quality Operations Associate?

A Software Quality Operations Associate is a professional who supports the quality assurance (QA) processes within a software development organization. Their main responsibilities include monitoring software quality, helping to implement QA procedures, coordinating testing activities, and ensuring that software products meet established standards before release. They often work closely with QA engineers, developers, and product managers to track defects, document issues, and improve workflow efficiency. This role is essential for maintaining high software quality and facilitating smooth operations within the QA team.

What are the key skills and qualifications needed to thrive as a Software Quality Operations Associate, and why are they important?

To thrive as a Software Quality Operations Associate, you need a solid understanding of software development processes, quality assurance principles, and a relevant degree in computer science or a related field. Familiarity with test management tools (like JIRA or TestRail), bug tracking systems, and automation frameworks is typically required, along with any relevant QA certifications. Strong analytical thinking, attention to detail, and effective communication skills help you excel in identifying issues and collaborating with development teams. These skills ensure the delivery of high-quality software products and support efficient, error-free operations.

What is the difference between Software Quality Operations Associate vs Software Quality Analyst?

AspectSoftware Quality Operations AssociateSoftware Quality Analyst
CredentialsTypically requires a bachelor's degree in computer science, quality assurance, or related fieldUsually requires a bachelor's degree in computer science, software engineering, or related discipline
Work EnvironmentWorks within software development teams, focusing on process and operationsFocuses on testing, identifying bugs, and analyzing software quality
Employer & Industry UsageCommon in tech companies, software firms, and IT departmentsWidely used in software development, IT, and quality assurance sectors

The Software Quality Operations Associate primarily handles quality processes and operational tasks within software teams, while the Software Quality Analyst concentrates on testing and analyzing software quality. Both roles require similar educational backgrounds and are integral to software development, but they focus on different aspects of quality assurance.

What are some of the typical challenges faced by a Software Quality Operations Associate when coordinating between development and QA teams?

One of the main challenges for a Software Quality Operations Associate is ensuring clear and timely communication between development and QA teams, especially when managing tight release schedules. Balancing the need for rapid deployment with thorough testing can create pressure to prioritize tasks and manage resources efficiently. Additionally, adapting to shifting project requirements and quickly resolving bugs or discrepancies requires strong organizational and problem-solving skills. Proactively fostering collaboration and maintaining detailed documentation help overcome these obstacles and contribute to smoother software delivery.
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Software Quality Operations Associate jobs near you
Infographic showing various Software Quality Operations Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,018 per year, or $26.9 per hour.

Operations Associate

Atchley and Associates LLP

Austin, TX • On-site

$30 - $35/hr

Other

Posted 23 days ago

Job description

POSITION SUMMARY

The Operations Associate is an essential member of the Operations department. Under the supervision of different professionals, Operations Associates perform a variety of tasks,including billing, administrative support for Tax, Audit, and CAS,tax return processing, audit compilation proofing/processing,front desk support, management of inbound calls, and some client communication. THIS IS AN ON-SITE ROLE IN AUSTIN, TEXAS.

ESSENTIAL FUNCTIONS

  • Createsand updatesdue date reports for departments and teamsas pertinent deadlines approach.
  • Creates, edits, and/or removes new tasks in Workflow software as requested by the Firm leadership.
  • Troubleshoots due date report errors and/or provides different or more detailed information when requested.
  • Prepares list of clients with outstanding information, and as directed, calls clients to follow up on tax organizers e-filing signature consents for tax returns, and/or other time-sensitive materials.
  • Prepares client lists and manages the process, beginning to end, for distributing tax organizers and annual arrangement letters to clients.
  • Attends Operations Department and related meetings as assigned.Takes notes and reports any tasks assigned to the Operations Team.
  • Attends training as assigned to improve individual proficiencies and knowledge of updates to technology used by the Firm.
  • Supports the Project Manager on major updates or rollouts of new and/or existing technology or processes.
  • Researches and stays current on updates released for firm related software by completing all mandatory trainings and regularly practicing new skills.
  • Managesthe electronic delivery, extending, and filing of deliverables year-round.
  • PreparesCPE material and workswith thenecessary Stafftofacilitatethe event and conduct polling as needed.
  • Monitors and completes requests that come in through the Admin staff inbox as assigned.
  • Readies client data for workpapers that support the work of the Tax, Audit, or CAS Staff, including the Autoflow process & sending emails to clients with missing information, via the CPA mailbox.
  • Responds to ad hoc document requests, including but not limited to POAs, change of address forms and engagement letters.
  • Serves as a first point of contact to guests who visit the office, offering them refreshments and ensuring the reserved meeting space is in order.
  • Manages certified mail requests and ensures the delivery of certified mail to the Post Office.
  • Other duties, as assigned, by the Operations Coordinator or Lead Partner.

SKILLS AND ABILITIES

Education

Associate's degreerequired;bachelor's degreepreferred.

Experience

Two to fouryears of experienceinan Operations or Paraprofessional role, preferably in a public accounting environment. Heavy Excel experience and proven proficiency in BI platforms/data analytics is strongly preferred.

Computer Skills

Proficiencywitha Microsoft 365 environment, keyboard, mouse, multiple monitors, laptop computers, copiers, scanners, and printers.

Certificates & Licenses

CompTIA A+, Network+, Security+, Microsoft 365 Certified: Fundamentals, BI Certifications

Other Requirements

Microsoft Office/365Applications, including Outlook, Word,Excel,Sharepoint, OneDrive, and Teams.Experience withQuickbooks,CCHAxcess,IDEA,CCHDocument,Adobe, Depreciation Solutions,andCasewareare preferred.


The compensation for this position is $30.00-$35.00 per hour.


Atchley & Associates is an Equal Opportunity Employer.


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