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Software Quality Operations Associate Jobs (NOW HIRING)

Software Quality Lab Operations Description - This role is responsible for maintaining, monitoring, and supporting PC and peripheral lab environments used for software validation, automation ...

Software QA

Charlotte, NC ยท On-site

$40 - $45/hr

Octane, Quality Center, MS Azure DevOps * 3 - 5 Years' experience with UI test automation tools ... Proven experience and knowledge of software test automation frameworks * Proven experience ...

Software Quality Engineer

Rochester, NY ยท On-site

$90K - $135K/yr

This role requires close collaboration with software engineers, product owners, and DevOps teams to deliver high-quality software through robust, scalable automated testing. This position also ...

Elekta's growing software development engineering team has opportunities for quality engineers in ... Azure DevOps Pipelines, GitHub Actions, Jenkins). * Knowledge of performance and load testing tools ...

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Software Quality Operations Associate information

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$11

$26

$50

How much do software quality operations associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for software quality operations associate in the United States is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Software Quality Operations Associate, and why are they important?

To thrive as a Software Quality Operations Associate, you need a solid understanding of software development processes, quality assurance principles, and a relevant degree in computer science or a related field. Familiarity with test management tools (like JIRA or TestRail), bug tracking systems, and automation frameworks is typically required, along with any relevant QA certifications. Strong analytical thinking, attention to detail, and effective communication skills help you excel in identifying issues and collaborating with development teams. These skills ensure the delivery of high-quality software products and support efficient, error-free operations.

What are some of the typical challenges faced by a Software Quality Operations Associate when coordinating between development and QA teams?

One of the main challenges for a Software Quality Operations Associate is ensuring clear and timely communication between development and QA teams, especially when managing tight release schedules. Balancing the need for rapid deployment with thorough testing can create pressure to prioritize tasks and manage resources efficiently. Additionally, adapting to shifting project requirements and quickly resolving bugs or discrepancies requires strong organizational and problem-solving skills. Proactively fostering collaboration and maintaining detailed documentation help overcome these obstacles and contribute to smoother software delivery.

What is a Software Quality Operations Associate?

A Software Quality Operations Associate is a professional who supports the quality assurance (QA) processes within a software development organization. Their main responsibilities include monitoring software quality, helping to implement QA procedures, coordinating testing activities, and ensuring that software products meet established standards before release. They often work closely with QA engineers, developers, and product managers to track defects, document issues, and improve workflow efficiency. This role is essential for maintaining high software quality and facilitating smooth operations within the QA team.

What is the difference between Software Quality Operations Associate vs Software Quality Analyst?

AspectSoftware Quality Operations AssociateSoftware Quality Analyst
CredentialsTypically requires a bachelor's degree in computer science, quality assurance, or related fieldUsually requires a bachelor's degree in computer science, software engineering, or related discipline
Work EnvironmentWorks within software development teams, focusing on process and operationsFocuses on testing, identifying bugs, and analyzing software quality
Employer & Industry UsageCommon in tech companies, software firms, and IT departmentsWidely used in software development, IT, and quality assurance sectors

The Software Quality Operations Associate primarily handles quality processes and operational tasks within software teams, while the Software Quality Analyst concentrates on testing and analyzing software quality. Both roles require similar educational backgrounds and are integral to software development, but they focus on different aspects of quality assurance.

More about Software Quality Operations Associate jobs
What cities are hiring for Software Quality Operations Associate jobs? Cities with the most Software Quality Operations Associate job openings:
What states have the most Software Quality Operations Associate jobs? States with the most job openings for Software Quality Operations Associate jobs include:
Infographic showing various Software Quality Operations Associate job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,018 per year, or $26.9 per hour.
Software Quality Lab Operations

Software Quality Lab Operations

HP Development Company, L.P.

Fort Collins, CO โ€ข On-site

$22 - $28/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago


Job description

Software Quality Lab Operations
Description -
This role is responsible for maintaining, monitoring, and supporting PC and peripheral lab environments used for software validation, automation execution, device testing, and engineering support. The role ensures lab equipment, automation PCs, peripherals, connected devices, and related infrastructure remain operational, reliable, and available for continuous use, including 24/7 execution where required.
The role supports the health, readiness, and stability of lab assets by performing routine maintenance, troubleshooting hardware and software environment issues, documenting equipment status, escalating failures, and coordinating with engineering and quality teams to keep validation environments running efficiently. The role may assist with basic validation or test execution as needed, but the primary focus is lab maintenance, equipment readiness, operational support, and continuous lab availability.
The role follows established procedures, maintains accurate documentation, supports process improvements, and helps ensure that lab systems, devices, and peripherals are properly configured, maintained, and available to internal stakeholders.
Responsibilities:
  • Maintains PC and peripheral lab environments used for software validation, automation execution, device testing, troubleshooting, and engineering support.
  • Ensures lab equipment, automation PCs, peripherals, connected devices, and supporting systems remain operational, stable, and available for continuous use, including 24/7 operation where required.
  • Monitors the health and readiness of lab systems, including automation test runners, Windows PCs, connected peripherals, device setups, network connectivity, power state, system availability, and environmental readiness.
  • Performs routine maintenance on lab PCs, peripherals, and automation systems, including system restarts, updates, configuration checks, device resets, cable checks, basic software troubleshooting, and basic hardware troubleshooting.
  • Maintains and supports automation PC test runners by ensuring systems are online, properly configured, connected to required peripherals, and ready to execute scheduled or on-demand validation activities.
  • Identifies, triages, documents, and escalates lab equipment issues, including hardware failures, software environment problems, connectivity issues, peripheral failures, unstable automation runners, and unavailable test systems.
  • Restores lab availability by following established recovery procedures, replacing or reseating equipment where appropriate, coordinating repairs, and escalating unresolved issues to engineering, IT, facilities, or other support teams.
  • Maintains accurate documentation of lab assets, system configurations, equipment status, test runner availability, maintenance activities, known issues, recovery steps, and issue resolution history.
  • Supports lab inventory and asset tracking for PCs, peripherals, test devices, cables, adapters, accessories, power supplies, and related equipment.
  • Assists engineering and quality teams by preparing lab systems, configuring devices, validating environment readiness, and helping resolve lab issues that block validation, automation execution, or engineering investigations.
  • Helps distinguish between lab environment issues, hardware failures, peripheral issues, automation infrastructure problems, and potential product software defects.
  • Executes basic validation checks or software test activities as needed to confirm lab readiness, equipment functionality, automation runner stability, or issue resolution.
  • Communicates lab status, equipment risks, blockers, maintenance needs, and system availability to engineering, quality, and other internal stakeholders.
  • Supports process improvements related to lab uptime, equipment reliability, automation readiness, asset tracking, maintenance procedures, and operational efficiency.
  • Adheres to established company, legal, regulatory, security, and confidentiality standards when working with company systems, devices, data, and lab environments.
  • Completes routine to moderately complex assignments using established procedures while developing technical knowledge of lab systems, test infrastructure, devices, peripherals, and internal processes.
  • Shares technical information with colleagues and stakeholders to support consistent lab operations, repeatable maintenance practices, and effective issue resolution.

Education & Experience:
  • HS Diploma or higher
  • 1+ years of relevant experience

The pay range for this position is $22 to $28 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • 15 days paid time off (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posting Expiration Date: 7/1/26
Job -
Technical
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"