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Software Quality Operations Associate Jobs in Michigan

TRIGO

Quality Manager

Detroit, MI

Expert MS Office software- Outlook, PowerPoint, Excel, Word * Familiarity with automotive supplier ... Operations * SQE certification is a plus Education background Overall recommendations * Associate ...

Gopuff

Operations Associate, Berkley, #195

Berkley, MI · On-site

$14.40/hr

... Prepare quality beverages and food menu items for all customers by observing all recipes and ... web-based software applications (e.g. Google G-Suite) -Stand and walk for the duration of an ...

Gopuff

Operations Associate, Lansing, #124

Lansing, MI · On-site

$14/hr

... Prepare quality beverages and food menu items for all customers by observing all recipes and ... web-based software applications (e.g. Google G-Suite) -Stand and walk for the duration of an ...

Gopuff

Operations Associate, Midtown, #164

Detroit, MI · On-site

$14.65/hr

... Prepare quality beverages and food menu items for all customers by observing all recipes and ... web-based software applications (e.g. Google G-Suite) -Stand and walk for the duration of an ...

Gopuff

Operations Associate, Berkley, #195

Berkley, MI · On-site

$14.40/hr

... Prepare quality beverages and food menu items for all customers by observing all recipes and ... web-based software applications (e.g. Google G-Suite) -Stand and walk for the duration of an ...

Gopuff

Operations Associate, Midtown, #164

Detroit, MI · On-site

$14.65/hr

... Prepare quality beverages and food menu items for all customers by observing all recipes and ... web-based software applications (e.g. Google G-Suite) -Stand and walk for the duration of an ...

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All JobsSoftware Quality Operations Associate JobsSoftware Quality Operations Associate Jobs in Michigan

Software Quality Operations Associate information

See Michigan salary details

$9

$23

$44

How much do software quality operations associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for software quality operations associate in Michigan is $23.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $27.45 per hour, depending on experience, location, and employer.

What is a software quality operations associate?

A Software Quality Operations Associate is a professional who supports the quality assurance (QA) processes within a software development organization. Their main responsibilities include monitoring software quality, helping to implement QA procedures, coordinating testing activities, and ensuring that software products meet established standards before release. They often work closely with QA engineers, developers, and product managers to track defects, document issues, and improve workflow efficiency. This role is essential for maintaining high software quality and facilitating smooth operations within the QA team.

What are the key skills and qualifications needed to thrive as a software quality operations associate, and why are they important?

To thrive as a Software Quality Operations Associate, you need a solid understanding of software development processes, quality assurance principles, and a relevant degree in computer science or a related field. Familiarity with test management tools (like JIRA or TestRail), bug tracking systems, and automation frameworks is typically required, along with any relevant QA certifications. Strong analytical thinking, attention to detail, and effective communication skills help you excel in identifying issues and collaborating with development teams. These skills ensure the delivery of high-quality software products and support efficient, error-free operations.

What is the difference between Software Quality Operations Associate vs Software Quality Analyst?

AspectSoftware Quality Operations AssociateSoftware Quality Analyst
CredentialsTypically requires a bachelor's degree in computer science, quality assurance, or related fieldUsually requires a bachelor's degree in computer science, software engineering, or related discipline
Work EnvironmentWorks within software development teams, focusing on process and operationsFocuses on testing, identifying bugs, and analyzing software quality
Employer & Industry UsageCommon in tech companies, software firms, and IT departmentsWidely used in software development, IT, and quality assurance sectors

The Software Quality Operations Associate primarily handles quality processes and operational tasks within software teams, while the Software Quality Analyst concentrates on testing and analyzing software quality. Both roles require similar educational backgrounds and are integral to software development, but they focus on different aspects of quality assurance.

What are some of the typical challenges faced by a software quality operations associate when coordinating between development and QA teams?

One of the main challenges for a Software Quality Operations Associate is ensuring clear and timely communication between development and QA teams, especially when managing tight release schedules. Balancing the need for rapid deployment with thorough testing can create pressure to prioritize tasks and manage resources efficiently. Additionally, adapting to shifting project requirements and quickly resolving bugs or discrepancies requires strong organizational and problem-solving skills. Proactively fostering collaboration and maintaining detailed documentation help overcome these obstacles and contribute to smoother software delivery.
What are popular job titles related to Software Quality Operations Associate jobs in Michigan? For Software Quality Operations Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Software Quality Operations Associate jobs in Michigan look for? The top searched job categories for Software Quality Operations Associate jobs in Michigan are:
What cities in Michigan are hiring for Software Quality Operations Associate jobs? Cities in Michigan with the most Software Quality Operations Associate job openings:
Software Quality Operations Associate jobs near you
Infographic showing various Software Quality Operations Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,825 per year, or $23.5 per hour.

Customer Operations Associate

Jesuit Refugee Service USA

Schoolcraft, MI • On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago

Job description

Description
About the Company:
If you are you looking to become a part of a team who's on a mission to provide sustainable products to a number of industries around the world, J. Rettenmaier USA is the company for you! As the leading manufacturer of insoluble fibers, we take pride in our commitment to providing our employees with a comfortable and collaborative work environment, inclusive culture and the best training and development programs. To prove how much we value our employees' health and wellbeing in and out of the workplace we offer exemplary health, vision and Rx benefits, premium free dental and a generous 401k plan. Not to mention our competitive pay and many more employee perks. With a total of 8 locations across the US, we are always welcoming individuals eager to learn and grow with our fiber family.
What We Manufacture:
Whether it be a US trend or an industry standard, JRS USA fibers offer solutions to help fit product needs across a number of industries, including pharmaceutical, pet, and food. Produced from sustainable raw materials such as grains, fruits, vegetables, seaweed and trees, upcycled post-consumer materials and recycled pre-consumer materials, the functional benefits of our fibers are favorable throughout all the industries we serve.
See our website for more information about the company, careers and more: https://www.jrsusa.com/jrs-usa/
Job Responsibilities & Duties
  • Process A/R Invoicing ensuring accuracy of billing address, shipping address, items, quantities and pricing.
  • Provide customer with requested documentation pertaining to shipment.
  • File all A/R Invoices and maintain filing system.
  • Run and verify month end reports to ensure all deliveries are invoiced within the required period.
  • Communicate with a professional and friendly demeanor.
  • Build relationships with customers through reliable service, knowledge and willingness to go the extra mile.
  • Projects as assigned by Customer Operations Manager and Sales Operations Manager.
  • Print and Scan all shipping documentation for electronic record retention where necessary.
  • Double check shipments to ensure quantities delivery noted match the bill of lading.
  • Delivery note any third party warehouse shipments ensuring quantity ordered is the quantity that shipped.
  • Utilize queries, create A/R Invoices in SAP and verify all order details for accuracy.
  • Communicate both internally and externally when there is a discrepancy to find resolution.
  • Provide Accounting department with copies of the A/R invoice for all electronic submitted invoices.
  • Provide customer required documentation as instructed on the order acknowledgement and warehouse
  • Instructions for each shipment.
  • Maintain file system for all invoicing documents purging and restructuring yearly.
  • Professionally field phone calls, faxes and emails from customers and direct them to the correct contact, or collect the necessary information to forward.
  • Prepare documentation for credit memos.
  • Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to all relevant policies and procedures.
  • Other duties as assigned.

Requirements
  • High school diploma required; a degree in a related field is a plus
  • Proven experience in data entry and familiarity with A/R Invoicing and order fulfillment processes.
  • Strong verbal and written communication skills, with the ability to communicate effectively with internal teams and customers.
  • High attention to detail, particularly in managing orders, invoices, and shipment documentation, ensuring accuracy and adherence to established processes.
  • Proficient in Microsoft Office Suite, including Outlook, Excel, and Word at a basic o intermediate level; familiarity with order processing software, preferable SAP or similar ERP SYSTEM.
  • Capable of performing basic math calculations related to invoicing and order processing.
  • Exceptional organizational and time management skills, able to prioritize tasks and manage multiple accounts and deadlines effectively.
  • Ability to troubleshoot and resolve issues related to invoicing or order discrepancies in a timely manner.
  • Willingness to provide support to the Customer Operations team and other departments as needed, contributing to overall business efficiency.
  • Strong customer service focus, committed to delivering exceptional customer satisfaction.
  • Willingness to take on additional accounts and responsibilities as the position grows, demonstrating flexibility in a dynamic work environment.

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