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Software Implementation Project Manager Jobs in Chicago, IL

Vistex BKV

Project Manager

Hoffman Estates, IL

$130K - $150K/yr

Vistex is a global enterprise software and services company that helps businesses take control of ... Onsite Lead for implementation project(s) * Manage the SOW / Contract requirements and related ...

Vistex

Project Manager

Hoffman Estates, IL · On-site

$130K - $150K/yr

Vistex is a global enterprise software and services company that helps businesses take control of ... Onsite Lead for implementation project(s) * Manage the SOW / Contract requirements and related ...

Vistex

Project Manager

Hoffman Estates, IL · On-site

$130K - $150K/yr

Vistex is a global enterprise software and services company that helps businesses take control of ... Onsite Lead for implementation project(s) * Manage the SOW / Contract requirements and related ...

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All JobsSoftware Implementation Project JobsSoftware Implementation Project Manager JobsSoftware Implementation Project Manager Jobs in Chicago, IL

Software Implementation Project Manager information

See Chicago, IL salary details

$61.9K

$106.1K

$160.8K

How much do software implementation project manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for software implementation project manager in Chicago, IL is $106,093.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,600.00 and $125,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Software Implementation Project Managers, and how can they be addressed?

Software Implementation Project Managers often encounter challenges such as aligning client expectations with the software's capabilities, managing tight deadlines, and coordinating cross-functional teams. Effective communication is crucial to ensure all stakeholders understand project milestones and any limitations. Proactively identifying risks, setting clear deliverables, and fostering collaboration between technical teams and end-users can help address these challenges and ensure successful project delivery.

What does a Software Implementation Project Manager do?

A Software Implementation Project Manager oversees the planning, coordination, and execution of software deployment projects for organizations. They work closely with clients, developers, and other stakeholders to ensure that software systems are implemented smoothly, on time, and within budget. Their responsibilities include managing timelines, resources, risk mitigation, and user training to ensure successful adoption of new software solutions. They also handle troubleshooting and post-implementation support to address any issues that may arise.

What are the key skills and qualifications needed to thrive as a Software Implementation Project Manager, and why are they important?

To thrive as a Software Implementation Project Manager, you need strong project management skills, a solid understanding of software development lifecycles, and a relevant degree, often supplemented by certifications like PMP or Agile/Scrum. Familiarity with project management tools (such as Jira, Trello, or MS Project), CRM/ERP systems, and implementation methodologies is typically required. Exceptional communication, problem-solving, and stakeholder management skills help you lead diverse teams and navigate client needs. These abilities ensure successful software rollouts that meet organizational goals, stay on schedule, and deliver value to clients.

What is the difference between Software Implementation Project Manager vs Software Developer?

AspectSoftware Implementation Project ManagerSoftware Developer
Primary RoleOversees the deployment of software solutions, manages project timelines, and coordinates teams.Designs, codes, tests, and maintains software applications.
Required SkillsProject management, communication, technical understanding of software systems.Programming languages, software design, debugging skills.
Certifications PMP, Agile certifications often preferred.Relevant coding certifications or degrees.
Work EnvironmentProject teams, client sites, corporate offices.Development teams, tech companies, remote or office settings.

The Software Implementation Project Manager focuses on managing software deployment projects, ensuring timely delivery and stakeholder communication. In contrast, a Software Developer primarily concentrates on creating and maintaining software code. Both roles require technical knowledge, but their responsibilities and daily tasks differ significantly.

What cities near Chicago, IL are hiring for Software Implementation Project Manager jobs? Cities near Chicago, IL with the most Software Implementation Project Manager job openings:
Software Implementation Project Manager jobs near you
Infographic showing various Software Implementation Project Manager job openings in Chicago, IL as of May 2026, with employment types broken down into 62% Full Time, 35% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $106,093 per year, or $51 per hour.

Implementation Manager (Distribution)

Augment Technologies Inc

Chicago, IL • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 28 days ago

Job description

About Us
Logistics is broken. Let's fix it.
We are a team of engineers, product designers, and customer champions applying the most transformative technology of our times, AI, to one of the largest industries in the world: the supply chain. Our mission is to streamline B2B distribution, freight brokerage, carrier management, and 3PL operations through automation, freeing teams to focus on high-value strategic work.
We are looking for implementation experts with deep expertise in B2B distribution, freight, logistics, and technology implementation to help scale our impact. If you're excited about managing a high-performing team and optimizing customer workflows with AI-driven solutions, we want to hear from you.
Overview
As an Implementation Manager at Augment, you will serve as both a leader and an individual contributor, directly owning end-to-end customer onboarding while simultaneously coaching and developing a team of Customer Success Representatives (CSRs). Your objective will be to manage workflow go-lives through meticulous project planning and technical implementation-driving adoption, improving product satisfaction, and collaborating directly with B2B distribution organizations (e.g., distributors, wholesalers, and manufacturers) to integrate AI-driven automation into their operational workflows.
What You'll Do
  • Biased for action; be proactive about scoping, executing, and coordinating all implementation activities with external and internal stakeholders with minimal oversight. Translate the abstract workflow vision into executable tasks and drive a vigorous execution cadence.
  • Do what it takes; we meet our customers where they work. Leverage multiple tools and communication conduits to drive internal and external success for our customers.
  • Manage, mentor, and develop a team of CSRs to drive customer adoption and satisfaction.
  • Oversee customer go-live and hypercare processes, ensuring fast response times and effective issue resolution.
  • Optimize workflows for B2B distribution teams to ensure seamless AI integration across order-to-cash, customer service, inventory/availability, fulfillment coordination, and related operational processes.
  • Monitor client performance and engagement, proactively address adoption gaps, and identify opportunities to increase value realization.
  • Standardize training and best practices to help CSRs enhance customer onboarding and ongoing support.
  • Act as an escalation point for customer concerns, working cross-functionally with engineering and product teams to resolve challenges and unblock delivery.
  • Analyze customer data and feedback to improve AI-driven automation and identify process improvement opportunities across implementation and ongoing success motions.
  • Collaborate with the Customer Success Leader (CSL) to align execution strategies and ensure smooth communication across teams.
Experience
  • Ability to roll up your sleeves and personally handle customer interactions-this is not just a leadership role, it's a doer role.
  • Ideally located in the Chicago area, and are willing to work in a hybrid capacity?
  • 5+ years of experience in B2B distribution/supply chain software implementation, client delivery, and solution architect roles.
  • 3+ years of experience leading customer-facing teams, preferably with B2B SaaS or distribution-focused tech startups. Thrive in a high-paced environment with ambiguity.
  • Strong knowledge of B2B distribution operations preferred (wholesale/distribution workflows, order management, pricing, inventory/availability, customer service, fulfillment coordination, master data, etc.).
  • Strong knowledge of ERP systems and related platforms/tools (e.g., OMS, WMS, EDI/integration tooling, workflow automation).
  • Experience managing large-scale customer integrations and AI-driven automation solutions.
  • Background in process optimization, program management, and cross-functional leadership.
What We're Looking For
  • B2B Distribution / Supply Chain Software Implementation Experience
  • B2B Distribution / Wholesale Operations Experience
  • Team Leadership & Implementation Strategy
  • Software Change Management Experience in B2B Distribution
  • Proven technical capability on top of solid project management skills
Bonus Points For
  • Experience scaling AI-driven workflows for B2B distribution teams
  • Hands-on experience working with API technology, SQL, Postman, and logging/observability software like Langfuse or Kibana
  • Background in both program management and customer operations
Why Join Us?
  • Competitive Salary + Stock Options
  • Comprehensive Health, Vision, and Dental Benefits
  • Flexible PTO
  • On-site Gym
About Augment
At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-impact problem-solving and strategic decision-making.
That insight became our mission-to free logistics professionals from busywork so they can focus on what truly drives business growth. Augment isn't just about efficiency; it's about transforming an entire industry by empowering teams with AI-driven solutions that make logistics smarter, faster, and more adaptive.
Join us on this journey!
Augment is an Equal Opportunity Employer and values diversity at our company. We consider all qualified applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, or any other legally protected status.
Augment complies with federal, state, and local laws regarding equal employment opportunity and reasonable accommodation. If you need assistance or an accommodation during the application or interview process, please contact your recruiter.
We also consider qualified applicants with arrest and conviction records in accordance with applicable federal, state and local fair-chance / ban-the-box laws (for example, but not limited to, the California Fair Chance Act).
Our hiring process uses AI-powered tools to assist with screening and evaluating applications based on job-related criteria. All AI-assisted outputs are reviewed by human recruiters who make all decisions about which candidates advance in the process.

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