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Software Implementation Manager Jobs in Ontario (NOW HIRING)

With user-friendly EHSQ software, we empower organisations of all sizes to achieve engagement and ... Client Relationship Management & Knowledge Transfer: Accountable for acting as the primary ...

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... related to software implementations. * Liaise with Customer Success Account Managers - to ... facilitate smooth transitions of customers as they progress from Implementation to Support.

Own end-to-end delivery of complex enterprise software implementations for airline customers * Lead implementation planning, governance, critical path management, risk management, and delivery ...

Manage project timelines, deliverables, and risks while keeping clients informed and confident ... software implementation * Strong understanding of financial planning cycles--budgets, forecasts ...

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Excellent knowledge of software implementation and project/program management methodologies * Self-starter mentality and collaborative problem solver * Strong verbal, written and presentation ...

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Software Implementation Manager information

What are some typical challenges a Software Implementation Manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are the key skills and qualifications needed to thrive as a Software Implementation Manager, and why are they important?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What is a Software Implementation Manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.
What are popular job titles related to Software Implementation Manager jobs in Ontario? For Software Implementation Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Software Implementation Manager jobs in Ontario look for? The top searched job categories for Software Implementation Manager jobs in Ontario are:
What cities in Ontario are hiring for Software Implementation Manager jobs? Cities in Ontario with the most Software Implementation Manager job openings:
Infographic showing various Software Implementation Manager job openings in Ontario as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 8% Part Time, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Implementation Consultant

EcoOnline

Toronto, ON • Remote

Full-time

Medical, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Want to be a part of a company that’s making a difference?

We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.

???? Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.

???? Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.

???? Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.

We're on a mission to protect people and the planet by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.

Our culture code, a set of principles that underpins our values, is our commitment to each other and working better together.

Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!


About the Role

Our EHS teams provide innovative SaaS solutions that enable global customers to digitise their Environmental, Health, Safety, and Quality (EHSQ) processes. With user-friendly EHSQ software, we empower organisations of all sizes to achieve engagement and operational excellence, resulting in safer, sustainable, and more productive workplaces.

Key Responsibilities:

As an Implementation Consultant at EcoOnline, you’ll play a key role in delivering solutions that protect people and the environment. Our team sits at the centre of customer success, turning powerful EHS and sustainability software into real-world impact.

  • End-to-End Project Delivery: Accountable for successfully delivering implementation projects from initiation through transition to BAU, ensuring projects are completed on time, within scope, and aligned to agreed client objectives.

  • Client Requirements & Solution Design: Accountable for effectively eliciting, and validating client requirements, and translating these into best practice EcoOnline system configurations that meet national and international client needs.

  • System Configuration & Quality Assurance: Accountable for accurate and high-quality system configuration, ensuring adherence to program scope, implementation standards, and agreed success criteria.

  • Stakeholder Engagement & Workshop Facilitation: Accountable for leading effective client workshops, managing stakeholder expectations, protecting scope, and fostering collaborative decision-making to drive successful project outcomes.

  • Client Relationship Management & Knowledge Transfer: Accountable for acting as the primary technical point of contact throughout implementation, building strong client relationships, and ensuring a smooth transition to business as usual (BAU).

What we're looking for:

  • Experience acting as the primary point of contact from implementation through to BAU, supporting national and international clients.

  • Strong understanding of software implementation lifecycles, including system configuration and agile delivery.

  • Proven ability to gather, analyse and clearly document requirements, technical documentation and functional specifications.

  • Skilled in running client and internal workshops to elicit requirements, manage scope, and deliver effective user training.

  • Confident communicator with excellent stakeholder management, facilitation and negotiation skills.

  • Proactive and self‑driven, able to take initiative, make sound decisions and deliver results in fast‑paced environments.

  • Highly organised with strong multitasking and time‑management skills.

  • Comfortable working both independently and collaboratively as part of a team.

  • Ideally, experience or knowledge of Health & Safety software.

Our Benefits:

We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process.

  • ???? Generous Paid Time Off

  • ???? Extended Parental Leave

  • ❤️‍???? Robust Health Coverage

  • ???? Accelerated Learning Paths

  • ????‍♂️Team Wellness Initiatives

  • ???? Company-wide Events

  • ???? Employee Resource Groups

  • ⭐️ Recognition awards

EcoOnline is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.
This job posting is for an existing vacancy.
We utilise AI for note taking within our hiring process to enhance efficiency and ensure a smoother candidate experience.
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