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Software Implementation Manager Jobs in Ontario (NOW HIRING)

WilsonCTS

POS (GK Software) Specialist

Toronto, ON · Hybrid

CA$82 - CA$87/hr

PMP Certification or equivalent project management experience. Must-Have Skills * GK Software POS configuration and implementation experience. * Deep understanding of retail operations and POS ...

Versaterm

Project Implementation Lead

Ottawa, ON · On-site

... software implementation, including leadership of advanced, enterprise-scale, or multi-phase projects. * Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is ...

Achievers

Implementation Analyst

Toronto, ON · On-site +1

CA$64K - CA$75K/yr

Experience with configuring and implementing software applications * Experience managing and resolving risks and issues * Demonstrated resourcefulness in setting priorities and proposing new ...

New

Actalent

Software Manager

Nepean, ON · Hybrid

CA$122K - CA$155K/yr

Manage engineering resources across a portfolio of Canadian aerospace programs, balancing ... Identify, assess, and mitigate technical and program risks related to software implementation ...

Actalent

Embedded Software Developer

Ottawa, ON

Design and implement BSP and bootloader features as part of a larger team-based embedded software ... Use version control tools such as Git or SVN to manage source code, branching, and collaborative ...

Actalent

Embedded Software Developer

Ottawa, ON

Design and implement BSP and bootloader features as part of a larger team-based embedded software ... Use version control tools such as Git or SVN to manage source code, branching, and collaborative ...

Euna Solutions

Senior Consultant (Budget)

Oakville, ON · Hybrid

CA$100K - CA$125K/yr

What You Bring * 5+ years' experience managing enterprise-level software implementations, ideally in a professional services, consulting, or customer-facing delivery role. * 3+ years of experience ...

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Software Implementation Manager information

What is a software implementation manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.

What are the key skills and qualifications needed to thrive as a software implementation manager?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What are some typical challenges a software implementation manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are popular job titles related to Software Implementation Manager jobs in Ontario?

For Software Implementation Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Software Implementation Manager jobs in Ontario look for?

The top searched job categories for Software Implementation Manager jobs in Ontario are:

What cities in Ontario are hiring for Software Implementation Manager jobs?

Cities in Ontario with the most Software Implementation Manager job openings:

Software Implementation Manager jobs near you
Infographic showing various Software Implementation Manager job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 46% In-person, and 54% Remote job distribution.

POS (GK Software) Specialist

WilsonCTS

Toronto, ON • Hybrid

CA$82 - CA$87/hr

Contractor

Re-posted 15 days ago

Key responsibilities

  • Lead the configuration and implementation of GK Software POS solutions to support retail business requirements.

  • Monitor system performance, provide support for production issues, and coordinate system upgrades and enhancements.

  • Partner with cross-functional teams and external vendors to identify system improvements, deliver end-user training, and support operational readiness activities.

Job description

Location: Toronto, ON
Work Arrangement: Hybrid - 4 Days Onsite / 1 Day Remote
Duration: 12-Month Contract
Pay Rate: $82 - $87 per hour


Position Overview


Our client is seeking an experienced POS (GK Software) Specialist to support and optimize retail technology platforms across a large enterprise retail environment. This role will serve as the subject matter expert (SME) for GK Software Point of Sale (POS) solutions, ensuring seamless integration, operational stability, and continuous improvement of retail business systems.

The successful candidate will lead configuration, implementation, support, and enhancement activities for GK Software solutions while partnering closely with business and technology stakeholders to deliver exceptional retail experiences and operational efficiencies.


Key Responsibilities

System Implementation & Configuration

  • Lead the configuration and implementation of GK Software solutions to support complex retail business requirements and operational objectives.
  • Configure and maintain GK Software modules supporting retail operations, including:
    • Point of Sale (POS)
    • Inventory Management
    • Customer Engagement
  • Collaborate with business and IT teams to integrate GK Software with enterprise platforms such as SAP, Blue Yonder, and Manhattan Associates.
  • Support large-scale system integration initiatives across multiple retail technology platforms.
  • Lead system testing, deployment activities, troubleshooting, debugging, and release readiness activities.

System Maintenance & Support

  • Monitor and manage the performance, reliability, and availability of GK Software systems.
  • Provide expert-level support for production issues, incidents, defects, and system enhancements.
  • Coordinate issue resolution and defect remediation with vendors and internal support teams.
  • Plan, coordinate, and execute software upgrades, patches, and system enhancements.
  • Develop and maintain system documentation, configuration records, technical specifications, and user guides.

Collaboration & Stakeholder Engagement

  • Partner with cross-functional teams including IT, Retail Operations, Customer Experience, and external vendors to identify system improvements and business opportunities.
  • Act as the primary Subject Matter Expert (SME) for GK Software solutions.
  • Provide recommendations to optimize system functionality, performance, and user experience.
  • Facilitate knowledge transfer and deliver end-user training on system functionality, new features, and best practices.
  • Support operational readiness activities for new releases and configuration changes.

Data Analysis & Reporting

  • Analyze system and operational data to identify trends, inefficiencies, and opportunities for improvement.
  • Partner with vendors and business stakeholders to develop reports, dashboards, and KPIs.
  • Ensure data accuracy, integrity, and compliance with enterprise data governance standards.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related discipline, or equivalent experience.
  • Minimum 5 years of experience implementing, configuring, and supporting GK Software POS solutions or comparable enterprise retail systems.
  • Demonstrated experience configuring and supporting retail POS platforms.
  • Hands-on experience integrating enterprise systems including SAP, Blue Yonder, Manhattan Associates, or similar technologies.
  • Experience supporting large-scale enterprise system implementation and integration initiatives.
  • Strong troubleshooting, debugging, system testing, and production support experience.
  • Experience working within Agile delivery environments.

Preferred Qualifications

  • Experience within retail or consumer-facing organizations.
  • GK Software Certification or equivalent retail POS platform expertise.
  • Experience supporting inventory management and customer engagement systems.
  • ITIL Foundation Certification.
  • PMP Certification or equivalent project management experience.

Must-Have Skills

  • GK Software POS configuration and implementation experience.
  • Deep understanding of retail operations and POS ecosystems.
  • Experience supporting POS, inventory management, and customer engagement solutions.
  • Experience integrating GK Software with enterprise applications such as SAP, Blue Yonder, and Manhattan Associates.
  • Strong troubleshooting, production support, and incident management experience.
  • Experience leading system enhancements, upgrades, and release activities.
  • Ability to act as a technical SME and collaborate effectively with both business and technology stakeholders.

All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking "Apply Now."

The indicated pay range is a goodfaith estimate based on required qualifications, experience, training, and other factors permitted by law. It reflects the pay band established by the client company. Actual offers may vary depending on skills, experience, geographic location, and expected work quality. Most candidates start in the lower half of the range. Pay history is not considered where prohibited by law. This information serves as a general guideline for compensation discussions.

To support a fair and efficient hiring process, we may use artificial intelligence (AI) tools to help review applications. Our team carefully reviews all candidates, and AI is used only as a support tool-never as the sole decision-maker.

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