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Software Entry Jobs in Tennessee (NOW HIRING)

Kennametal, Inc.

Quality Technician - Entry-US

La Vergne, TN · On-site

$17 - $23/hr

Must be able to use required computer software including but not limited to SAP, Microsoft Office (Excel, PowerPoint, Word) * 3-5 years of experience required * Requires vocational training or ...

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Software Entry information

What is a Software Entry position?

A Software Entry position typically refers to an entry-level role in the software industry for candidates who are new to the field or have limited professional experience. Individuals in this role may assist with basic programming tasks, software testing, or provide support to more senior developers. It is a great starting point for recent graduates or those transitioning into tech, offering opportunities to learn practical skills and gain experience in software development environments.

What are the key skills and qualifications needed to thrive as a Software Entry professional, and why are they important?

To thrive as a Software Entry professional, you need strong attention to detail, basic computer literacy, and an understanding of data entry best practices, often supported by a high school diploma or equivalent. Familiarity with spreadsheet software like Microsoft Excel, data management systems, and sometimes specialized data entry platforms is typically required. Strong organizational skills, time management, and the ability to work accurately under deadlines are standout soft skills in this role. These abilities ensure data integrity, efficient workflow, and support overall business operations by minimizing errors.

What is the difference between Software Entry vs Software Developer?

AspectSoftware EntrySoftware Developer
Required CredentialsAssociate's degree or coding bootcampBachelor's degree in CS or related field
Work EnvironmentEntry-level projects, supervised tasksDesign, develop, and maintain software solutions
Industry UsageCommonly used for junior roles in tech companiesUsed for mid to senior roles in software development
Search & Comparison IntentUnderstanding entry-level roles in softwareExploring career progression in software development

Software Entry positions are typically for individuals starting their careers with basic coding skills and limited experience, focusing on supervised tasks. Software Developers usually have more experience and are responsible for designing and implementing software solutions. The roles differ mainly in experience level, responsibilities, and required credentials, but both are essential in the software industry.

What are some common challenges faced by entry-level software professionals, and how can they overcome them?

Entry-level software professionals often encounter challenges such as adapting to new codebases, understanding team workflows, and balancing learning with productivity. It's common to feel overwhelmed by unfamiliar technologies or complex projects. To overcome these challenges, new hires should actively seek mentorship, participate in code reviews, and ask clarifying questions. Embracing collaboration and regularly communicating with team members helps build both technical skills and confidence, making the transition into the software industry smoother and more rewarding.
What are popular job titles related to Software Entry jobs in Tennessee? For Software Entry jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Software Entry jobs in Tennessee look for? The top searched job categories for Software Entry jobs in Tennessee are:
Software Entry jobs near you
Infographic showing various Software Entry job openings in Tennessee as of June 2026, with employment types broken down into 1% Locum Tenens, 90% Full Time, 8% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
French Customer Service Agent

French Customer Service Agent

APN Software Services Inc

Nashville, TN • On-site

$15 - $20/hr

Contractor

Posted 24 days ago

Job description

Position Title:  French Customer Service Agents

Location: Nashville Tennessee 37219 (Hybrid- Mon-Wed onsite)

Duration: 3 months

Hours per Week: 40 (8 hrs/day)

Shift: 1st

Description:

French Customer Service Agents needed to support French customers.

Need to Speak French

Job Responsibilities

• Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.

• Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.

• Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.

• Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.

• Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.

• Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.

• Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.

• Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.

• Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.

• Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.

• Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.

• Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.

• Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.

Requirements

• Minimum required Education: High School Diploma, Vocational Education

• Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.

• Minimum required Certification: N/A

Preferred Skills

• Preferred Education: Bachelor's Degree or equivalent

• Preferred Experience: 3-5 years of Customer Service experience

• Preferred Certification: N/A

Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support


APN Software services Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”