Software Development Trainee Jobs in Nevada (NOW HIRING)

Description Summary of Job Purpose: Under the supervision of the IT Professional I, the IT Professional Trainees I, II, and III serve as the first line of client communication and provide support to end users and departments across Eureka County. These positions offer a progressive learning path designed to build technical expertise from foundational IT support and administrative tasks at the Trainee I level, to intermediate system administration and project assistance at the Trainee II level, and culminating in advanced IT responsibilities and security support at the Trainee III level. Trainees assist with workstation setup, system maintenance, user support, VoIP and network troubleshooting, account and email management, and digital communications.

As they advance, Trainees take on greater responsibilities in IT systems management, complex project support, mentoring junior staff, and supporting security and infrastructure initiatives. These roles also play a key part in managing the County's social media presence, including content creation, stakeholder coordination, and engagement monitoring. All levels require strong communication skills, professionalism, and the ability to maintain strict confidentiality in all aspects of job duties.

This career development track prepares individuals for full professional roles within the County's IT department by combining hands-on experience, training, and exposure to a broad range of IT functions. Examples of Duties Essential Functions:The class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may require specific job-related knowledge and skill.

I.T. Professional Trainee I: Under the supervision of the IT Professional I, IT Professional Trainee I provides basic IT support to end users and departments of Eureka County. This position focuses on foundational training and basic IT tasks to build a solid base for future IT roles

Perform administrative duties and assigned tasks including reports, time keeping and documentation. Assist with setting up workstations and troubleshooting basic hardware and software issues. Assist in the setup, configuration, and troubleshooting of printers.

Provide support for basic IT operations, including user account management and routine maintenance tasks. Learn and apply fundamental IT, security, and networking concepts in addition to best practices. Document technical problems and solutions, maintaining detailed notes and reports.

Escalate issues that require advanced troubleshooting to higher-level IT staff. Troubleshoot audiovisual (A/V) equipment and provide basic A/V conference room setups. Maintain filing systems, project folders, and project organization, ensuring compliance with record retention guidelines.

Organize and manage projects using an online project management system. Provide in person assistance and/or remote troubleshooting. Assist with processing vouchers and handling basic billing tasks to support departmental operations.

Serve as a point of contact for vendors on-site, coordinating and facilitating their access to ensure smooth operations. Perform security administration tasks such as resetting passwords and assisting with lockouts. Coordinate with stakeholders to gather information and updates for social media content and newsletter publications.

Provide support to users experiencing issues with computers, network devices, or peripherals. Assist new hires by reviewing training materials, demonstrating the support ticket process, and guiding them through logging into their workstations and essential systems. Maintain the ticket platform to ensure tickets are updated and resolved promptly.

Assist with fulfilling records requests by gathering relevant data and ensuring timely delivery. Qualifications Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or ability required.

Education and Experience: I.T. Professional Trainee I: High school diploma or equivalent; must be at least 18 years of age. One (1) year of administrative AND/OR professional level experience in Information Technology administration AND/OR administrative assistance is preferred

Knowledge, Skills and Abilities Required Knowledge and Skills: Knowledge of: IT Professional Trainee I: This position does not require any previous knowledge or experience with computers. Professional Trainees should possess strong communication skills, a solid work ethic, and a willingness to learn and adapt to new challenges. Skills: IT Professional Trainee I: Strong communication skills, both oral and written.

Solid work ethic and willingness to learn. Ability to work collaboratively as part of a team. Adaptability and flexibility to handle new challenges.

Basic arithmetical computations including addition, subtraction, division, multiplication, grammar and punctuation. Physical/Mental Demands & Working Environment: The physical/mental requirements described herein are repetitive of those that an employee must meet to perform the essential functions of this position successfully. The IT Professional Trainee I, II, and III role requires the ability to perform a variety of physical and mental tasks, including prolonged periods of sitting, computer use, and occasional lifting or moving of equipment up to 50 pounds.

Duties may involve crawling, bending, and reaching to install or troubleshoot hardware in tight spaces. The position requires attention to detail, and the ability to manage multiple priorities, deadlines, and unexpected issues. The work environment is generally clean and office-based but may involve some exposure to dust, odors, fumes, noise, or varying temperatures, particularly when working in server or equipment rooms.

Employees must be prepared for frequent interruptions from calls, office visitors, and unplanned events, as well as periodic contact with angry or upset individuals. Occasional travel by automobile within and outside the county may be required. The position may also require extended shifts or being called back in emergencies.

This position description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of the Incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the Incumbent. The Incumbent may be asked to perform other duties as required.

Incompliance with applicable disabilitylaws, reasonable accommodationsmaybeprovidedforqualifiedindividuals witha disability who require and request suchaccommodations. Incumbentsandapplicants who Eureka County has offered employmentare encouragedto discuss potential accommodations with the employer.