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Social Services Manager Jobs in Rome, NY (NOW HIRING)

SOCIAL WORKER LMSW, LCSW, or LMHC

Rome, NY · On-site

$35.15 - $42.97/hr

This role provides compassionate, patient-centered mental health services to individuals and ... interventionsProvide case management, referrals, and linkage to community resources as ...

SOCIAL WORKER LMSW, LCSW, or LMHC

Rome, NY · On-site

$35.15 - $42.97/hr

This role provides compassionate, patient-centered mental health services to individuals and ... interventionsProvide case management, referrals, and linkage to community resources as ...

Showing results 41-60

Social Services Manager information

See Rome, NY salary details

$35K

$73.8K

$125.5K

How much do social services manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for social services manager in Rome, NY is $73,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $83,300.00 per year, depending on experience, location, and employer.

What is a social services manager?

Social services managers are professionals who coordinate and oversee social service programs and community organizations. They are responsible for managing staff, developing program goals, evaluating the effectiveness of services, and ensuring compliance with laws and regulations. Social services managers often work in areas such as child welfare, mental health, substance abuse, and community outreach, aiming to improve the well-being of individuals and families. Their work involves budgeting, policy development, and collaborating with other agencies to provide comprehensive support to clients.

How does a social services manager typically collaborate with other professionals and organizations to support clients?

Social Services Managers frequently work with a range of professionals—including social workers, healthcare providers, educators, and local government agencies—to coordinate comprehensive care for clients. They often facilitate interdisciplinary meetings, develop partnerships with community organizations, and oversee case management to ensure that clients receive holistic support. Effective collaboration and communication skills are essential in this role, as managers need to align services, share resources, and resolve any inter-agency challenges that may arise. This teamwork approach helps maximize positive outcomes for individuals and families.

What are the key skills and qualifications needed to thrive as a social services manager, and why are they important?

To thrive as a Social Services Manager, you need a background in social work or a related field, often with a bachelor's or master's degree and relevant licensure. Familiarity with case management software, budgeting tools, and compliance with regulatory systems is typically required. Leadership, conflict resolution, and strong interpersonal communication are crucial soft skills for effectively guiding teams and supporting clients. These skills and qualifications are vital to ensuring high-quality service delivery, efficient program management, and positive outcomes for both staff and community members.

What is the difference between Social Services Manager vs Social Worker?

AspectSocial Services ManagerSocial Worker
CredentialsBachelor's or Master's in Social Work, relevant certificationsBachelor's or Master's in Social Work, state licensure
Work EnvironmentOversees programs, manages staff, administrative tasksDirect client interaction, counseling, case management
Employer & IndustryNonprofits, government agencies, healthcare organizationsHospitals, schools, community agencies

While both roles focus on supporting individuals and communities, Social Services Managers primarily oversee programs and staff, handling administrative duties. Social Workers engage directly with clients to provide counseling and case management. The roles often work together but differ in scope and responsibilities.

How much do social services managers make?

Social services managers typically earn a median annual salary of around $70,000 to $80,000, depending on experience, location, and the size of the organization. Salaries can range from approximately $45,000 for entry-level positions to over $100,000 for experienced managers or those in high-demand areas. Certification and advanced degrees can also influence earning potential.

What does a social services manager do?

A social services manager oversees programs and staff that provide support and resources to individuals and communities in need. They coordinate services, develop policies, manage budgets, and ensure compliance with regulations, often working with social workers and community organizations. Strong leadership, communication skills, and knowledge of social service systems are essential for this role.

What are the most commonly searched types of Social Services jobs in Rome, NY?

The most popular types of Social Services jobs in Rome, NY are:

What cities near Rome, NY are hiring for Social Services Manager jobs?

Cities near Rome, NY with the most Social Services Manager job openings:

Infographic showing various Social Services Manager job openings in Rome, NY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $73,819 per year, or $35.5 per hour.

911 Diversion Specialist Fri - Mon 7am - 3pm (30)

CONTACT COMMUNITY SERVICES INC

East Syracuse, NY • On-site

$25 - $27/hr

Full-time

Re-posted 25 days ago


Job description

Initial training for this position is expected to take 3 to 4 months. Training will occur Monday-Friday 11am-7pm on-site at Contact’s main office and the Onondaga County E-911 center. Differentials: weekdays 11pm-7am +$2/hour; all weekend hours +$5/hour

Join Our Team and Receive a $3,000 Sign-On Bonus!

General Summary:

Are you passionate about helping people in crisis while creating positive change in your community? As a 911 Diversion Specialist, you will be at the forefront of an innovative approach to emergency response, helping connect individuals experiencing mental health, substance use, or other social service needs to the right support at the right time.

Working in partnership with 911 dispatchers, law enforcement, emergency medical services, behavioral health providers, and community organizations, you will assess situations, provide immediate intervention, and coordinate connections to appropriate resources. Your work will help reduce unnecessary emergency room visits, law enforcement involvement, and repeat crisis calls while improving outcomes for individuals and families.

This position offers a unique opportunity to make a meaningful impact by combining crisis intervention, case coordination, advocacy, and community collaboration. The ideal candidate is compassionate, resourceful, and committed to supporting individuals with dignity while promoting public safety and community well-being.

Duties & Responsibilities:
  • Respond to 911 calls involving mental health and substance use crises or other human service concerns
  • Develop and implement crisis intervention plans tailored to the individual’s needs, including telephonic deescalation, referrals to community resources, or connections to community safety net programs
  • Maintain resource list for human response teams, including contact information, hours of operation, and eligibility requirements
  • Receive and prioritize requests for human service dispatch from crisis counselor, law enforcement, and other emergency services personnel
  • Dispatch appropriate human service response in a timely and efficient manner, ensuring communication with person in crisis, community response team, law enforcement, and EMS
  • Monitor the status of ongoing responses, relay information between responders, and provide updates to E911 and partners as needed
  • Maintain accurate and timely documentation of all interactions and interventions, including response type and outcomes
  • Education and Experience Requirements
  • Associates in mental health, social work, human services, or other related field of study required. Bachelors strongly preferred.
  • A minimum of one year experience working in a crisis call center, mental health, social services, or related behavioral health setting.
  • Demonstrated ability to manage crises effectively.
  • Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) • Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone. • Regular walking, driving, and the ability to lift up to 20 pounds. • Reasonable accommodation will be made for individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.