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Social Service Director Jobs in Rochester, NY (NOW HIRING)

Mary Cariola Center

SOCIAL WORKER

Rochester, NY · On-site

$48K - $65K/yr

Provides indirect and/or direct counseling services to families and students. It may include direct ... Participates in weekly Social Work coverage, including other colleague's caseloads and ...

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Social Service Director information

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$15

$31

$53

How much do social service director jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for social service director in Rochester, NY is $31.84, according to ZipRecruiter salary data. Most workers in this role earn between $24.90 and $35.34 per hour, depending on experience, location, and employer.

How does a social service director typically collaborate with other departments within a healthcare or community organization?

A Social Service Director frequently works alongside medical staff, case managers, and administrative teams to coordinate comprehensive care for clients or residents. This role involves attending interdisciplinary meetings, developing care plans, and ensuring that social and emotional needs are addressed in conjunction with medical treatment. Effective communication and teamwork are essential, as the director often advocates for clients while balancing organizational goals. Collaboration also extends to external agencies, such as local nonprofits or government programs, to connect individuals with additional resources.

What are the key skills and qualifications needed to thrive as a social service director?

To thrive as a Social Service Director, you need a background in social work or a related field, often requiring a bachelor's or master's degree and relevant state licensure. Familiarity with case management software, regulatory compliance systems, and program evaluation tools is typically important. Strong leadership, organizational, and interpersonal communication skills are essential for managing teams and coordinating with clients and community partners. These skills ensure effective delivery of services, regulatory adherence, and positive outcomes for both clients and staff.

What does a social service director do?

A Social Service Director oversees the planning, coordination, and management of social service programs within organizations such as healthcare facilities, nursing homes, or community agencies. They are responsible for assessing client needs, developing programs, supervising staff, and ensuring compliance with regulations. Social Service Directors also act as liaisons between clients, families, and service providers to ensure comprehensive support and care. Their role is essential in promoting the well-being of individuals and communities by connecting them with necessary resources and services.
What are the most commonly searched types of Social Service jobs in Rochester, NY? The most popular types of Social Service jobs in Rochester, NY are:
What are popular job titles related to Social Service Director jobs in Rochester, NY? For Social Service Director jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Social Service Director jobs in Rochester, NY look for? The top searched job categories for Social Service Director jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Social Service Director jobs? Cities near Rochester, NY with the most Social Service Director job openings:
Social Service Director jobs near you
Infographic showing various Social Service Director job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,233 per year, or $31.8 per hour.

Social Care Network Housing Care Coordinator

Finger Lakes Area Counseling and Recovery Agency

Clifton Springs, NY • On-site

$20/hr

Full-time

Re-posted 6 days ago

Job description

Job Summary: The Social Care Network (SCN) Housing Care Coordinator is responsible for coordinating housing-related services for individuals with identified health-related social needs (HRSNs), particularly those experiencing or at risk of housing instability. This role conducts screenings and housing assessments, develops housing-focused service plans, and connects individuals to housing resources, community-based services, and SCN-funded supports. Working collaboratively with healthcare providers, landlords, and community partners, the Coordinator ensures timely, person-centered, and coordinated services that promote housing stability and improved health outcomes.
Duties:
  1. Provide outreach, screenings, and short-term housing support to connect clients with resources, coordinate services, and ensure follow-through while helping them achieve stability and access critical care and social services.
  2. Conduct progressive outreach and re-engagement activities to the loss to care clients
  3. Conduct standardized screenings to identify unmet needs, including housing, food, and transportation challenges.
  4. Provide short-term housing supports, including assistance with rent and utilities, while guiding clients toward long-term housing solutions.
  5. Lead outreach efforts to engage new clients and expand SCN screening reach.
  6. Connect clients with community resources and ensure follow-through through consistent service tracking.
  7. Deliver Housing Support services for clients with complex health and social needs, integrating behavioral health, medical, and social supports.
  8. Coordinate transportation services so clients can access healthcare, employment, and social services without barriers.
  9. Maintain accurate, timely documentation of client interactions, referrals, and progress toward goals.
  10. Demonstrates teamwork and an ability to work in a team environment with coworkers and supervisors. Demonstrates the ability to be flexible and cooperative
  11. Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA
  12. Participate in general, staff, in-service and supervisory meetings held by the Agency
  13. Perform other duties and functions as directed

Minimum Qualifications: High School Diploma or equivalent required. An Associate's Degree in Human Services, Health, or a related field is preferred, along with a minimum of two (2) years of relevant experience in health, behavioral health, housing, or human services. Candidates should demonstrate knowledge of community resources, housing systems, recovery supports, and social services. Experience working with individuals with substance use disorders, mental health diagnoses, and/or chronic medical conditions is preferred. Familiarity with Social Determinants of Health (SDOH) and Health-Related Social Needs (HRSN) is strongly preferred. A valid New York State Driver's License and reliable transportation are required.
Other Skills/Knowledge and Experience
  1. Excellent written and verbal communication skills.
  2. Experience in social services, housing navigation, case management, or care coordination.
  3. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and community service providers.
  4. Knowledge of community resources, housing programs, and social service systems.
  5. Ability to multi-task, have good problem solving & time management skills.
  6. Ability to maintain professional boundaries while providing client-centered support.
  7. Strong organizational skills.
  8. Excellent Computer skills
  9. Valid driver's license and reliable personal transportation.

Personal Qualities:
Subscribes to person centered strength based philosophy of care, engages well with others, excellent communication skills, ability to work in a large team atmosphere.

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